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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window

1.2.55 (April 17, 2019)
- Hotfix for unintentional opening of Facebook link after entering Forum

1.2.56 (May 06, 2019)
Bugfixes:
- [Windows] GOG Galaxy will fix the path to its internal services, if it finds it is wrong
- Updating of games' local dependencies (e.g. Dosbox) will be handled correctly
- Unexpected files in games' directories will no longer cause failure of games’ update

1.2.57 (June 12, 2019)
Changes and Improvements:
- Minor download speed optimizations
- Changes in PayPal payment flow
Bugfixes:
- Fixed rare crash occurence when reordering games' updates and installations
- GOG Galaxy will correctly reconnect to GOG services after long time of no internet connection

1.2.58 (September 13, 2019)
macOS:
- Enabled hardened runtime, making our application more secure
- Implemented Apple's notarization

1.2.59 (September 23, 2019)
Overlay:
- [Windows] Fixed crash in Overlay affecting some games (including Fallout 3 (Radeon only) and Dragon Age: Origins)
Achievements:
- [Windows] Fixed issue with achievements sometimes not being saved while playing offline

1.2.60 Beta (07 October, 2019)
General:
- Updated CEF version to 3729 (Chromium to 74)
- Security fixes
Updater:
- Will no longer download updates at startup, they will be downloaded in the background, while the application is running
- [Windows] No additional UAC prompt during update

1.2.61 Beta (October 23, 2019)
Updater:
- Fixed an issue where non-admin users would not be able to update to newer versions of GOG Galaxy

1.2.62 Beta (October 30, 2019)
Overlay:
- Fixed crashes for various games

1.2.63 (December 02, 2019)
General:
- Updated CEF version to 3729 (Chromium to 74)
- Security fixes
Updater:
- Will no longer download updates at startup, they will be downloaded in the background, while the application is running
- [Windows] No additional UAC prompt during update
Overlay [Windows]:
- Now supports games which use Vulkan API (e.g. Jupiter Hell, X4: Foundations)
- Fixes crashes for various games

1.2.64 (December 04, 2019)
- Hotfix for launching games
Post edited 2 days ago by TheTomasz
I'm still unable to access GOG Galaxy, and I don't want to risk losing my installs in uninstalling and reisntalling :( Anybody found a fix?
My GOG worked just one day and stopped. Trying hard to reinstall but it keeos failing.
I'm baffled Galaxy still is unable to take screenshots of any game I play using it. Screenshoting its the most elemental right of every gamer since the beginning of times... guys, you really should fix this, I don't want use Steam client on my GOG games just to take a screenshots...
My Galaxy crashes every time I start it, without exception. If I uninstall and reinstall, will I lose saved game progress?
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Martello: My Galaxy crashes every time I start it, without exception. If I uninstall and reinstall, will I lose saved game progress?
No, Galaxy has no connection to your offline saves and uninstalling Galaxy won't impact your cloud saves.
I can't launch Galaxy anymore. The processes are running, the client and an updater, but nothing happens. No tray icon, no program window, nothing. Help?
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ElPrimordial: I'm baffled Galaxy still is unable to take screenshots of any game I play using it. Screenshoting its the most elemental right of every gamer since the beginning of times... guys, you really should fix this, I don't want use Steam client on my GOG games just to take a screenshots...
Are you saying your screenshot feature doesn't work? Muscle memory made me press F12 earlier this week because I wanted to take a screenshot and it worked just fine. There's even a notification and a sound clip for it, just like in Steam. Pictures are saved in Documents > GOG Galaxy > Screenshots.
I can't even install GOG Galaxy on a new computer now. Not sure if this is from the latest update or what. But, after downloading the installer, trying to run it, and approving it to make changes, doesn't make any installer or downloader show up. There is a "GOG Galaxy (32bit)" and "Setup/Uninstall (32 bit)" processes running, with the GOG.com branding, but nothing actually happens. Trying to run the installer as administrator just stalls and then kills the explorer.exe process.

Running Windows 10 Insider Preview 64-bit.
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ElPrimordial: I'm baffled Galaxy still is unable to take screenshots of any game I play using it. Screenshoting its the most elemental right of every gamer since the beginning of times... guys, you really should fix this, I don't want use Steam client on my GOG games just to take a screenshots...
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cyruz1: Are you saying your screenshot feature doesn't work? Muscle memory made me press F12 earlier this week because I wanted to take a screenshot and it worked just fine. There's even a notification and a sound clip for it, just like in Steam. Pictures are saved in Documents > GOG Galaxy > Screenshots.
It doesn't work in all games as Steam client do and thats really awful.
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Harzzach: I have ... ähem ... currently nearly three hundred GOG games installed. Galaxy also takes ages to start, around 15-30 minutes, like he reported. And also since the last update. Do you need more logs or do you already have enough information?
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cyruz1: I have the same issue. Since the last update, the client takes up to half an hour to start and I only have a single game installed. Yesterday, it took just as long to apply a 3 MB patch to said game. Something is really, really wrong.
Same. I can't get it to download anything now either. Slower than Christmas and then it just freezes and hangs. I finally gave up and have deleted it from my computer (Windows 10 -- and it is very unstable on Win 10). It's too memory intensive as well, so is basically sucking the life out of my computer every time I open it.
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Johny.: We can only help you if you send us your logs on http://mantis.gog.com/bug_report_page.php

Out of curiosity: How many games do you have installed?
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Harzzach: I have ... ähem ... currently nearly three hundred GOG games installed. Galaxy also takes ages to start, around 15-30 minutes, like he reported. And also since the last update. Do you need more logs or do you already have enough information?
We have some, but the more logs the better, use mantis.gog.com
This bug is rather weird...
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ElPrimordial: It doesn't work in all games as Steam client do and thats really awful.
In which games are you having issues with screenshots? Please let me know, and we'll investigate the issue.
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ElPrimordial: It doesn't work in all games as Steam client do and thats really awful.
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Venom: In which games are you having issues with screenshots? Please let me know, and we'll investigate the issue.
Well, it's true not all games support screenshots as the overlay isn't supported by all games (yet?)
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Jammet: I can't launch Galaxy anymore. The processes are running, the client and an updater, but nothing happens. No tray icon, no program window, nothing. Help?
Same here. Says it cant autoupdate at first. Then it opens but not connected. Then if i try to reeenter my credentials, it stays unlogged,
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LoucoDiamante: Same here. Says it cant autoupdate at first. Then it opens but not connected. Then if i try to reeenter my credentials, it stays unlogged,
We are aware of the issue, and we will be releasing an update in the next couple of days to fix it.