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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==
1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation

1.2.45 (11 July, 2018)
Changes and Improvements:
- When hovering over mutual friends in friends suggestions - you can see the full list of mutual friends.
- GOG Galaxy will no longer treat non-zero exit codes returned from dependency installers (such as Physx, Visual C++ Redistributables) as failure (caused configuration error on installation)
Bugfixes:
- Allows users to download cloud saves backup for all games with enabled cloud saves
- GOG Galaxy will no longer be locked out from launching, if Galaxy Updater cannot launch at all
- Upon update, invalid leftovers from database will be removed. They were caused by a bug with verify/repair (which was fixed in 1.2.44)
- Running a webinstaller again will not interfere with already running installation process
- "Continue previous session" setting will correctly restore last web content (game card, forum topic etc.)
- When showing a conflict, GOG Galaxy will not show invalid date anymore (It may still happen once until conflict is resolved)
- In case when GOG Galaxy is unable to fetch ownership information about not installed game (eg. User is not logged in), Install/Buy button will be disabled, instead of showing spinner infinitely. Play button is always enabled, when game is installed

1.2.46 (October 2, 2018)
Changes and Improvements:
- Improved stability when installing/updating games
- Changed last known part of GOG Galaxy app from TLS 1.0 to TLS 1.2
- Added Korean and Chinese Traditional to list of languages with limited support
- [MacOS] It is no longer possible to close Galaxy Updater application window
Bugfixes:
- Fixed an issue with installations not resuming after failure (for instance due to poor network)
- Importing some games installed by older installers is fixed (eg. Crusader: No Regret™)

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window

1.2.55 (April 17, 2019)
- Hotfix for unintentional opening of Facebook link after entering Forum
Post edited 5 days ago by TheTomasz
I'm still unable to access GOG Galaxy, and I don't want to risk losing my installs in uninstalling and reisntalling :( Anybody found a fix?
My GOG worked just one day and stopped. Trying hard to reinstall but it keeos failing.
I'm baffled Galaxy still is unable to take screenshots of any game I play using it. Screenshoting its the most elemental right of every gamer since the beginning of times... guys, you really should fix this, I don't want use Steam client on my GOG games just to take a screenshots...
My Galaxy crashes every time I start it, without exception. If I uninstall and reinstall, will I lose saved game progress?
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Martello: My Galaxy crashes every time I start it, without exception. If I uninstall and reinstall, will I lose saved game progress?
No, Galaxy has no connection to your offline saves and uninstalling Galaxy won't impact your cloud saves.
I can't launch Galaxy anymore. The processes are running, the client and an updater, but nothing happens. No tray icon, no program window, nothing. Help?
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ElPrimordial: I'm baffled Galaxy still is unable to take screenshots of any game I play using it. Screenshoting its the most elemental right of every gamer since the beginning of times... guys, you really should fix this, I don't want use Steam client on my GOG games just to take a screenshots...
Are you saying your screenshot feature doesn't work? Muscle memory made me press F12 earlier this week because I wanted to take a screenshot and it worked just fine. There's even a notification and a sound clip for it, just like in Steam. Pictures are saved in Documents > GOG Galaxy > Screenshots.
I can't even install GOG Galaxy on a new computer now. Not sure if this is from the latest update or what. But, after downloading the installer, trying to run it, and approving it to make changes, doesn't make any installer or downloader show up. There is a "GOG Galaxy (32bit)" and "Setup/Uninstall (32 bit)" processes running, with the GOG.com branding, but nothing actually happens. Trying to run the installer as administrator just stalls and then kills the explorer.exe process.

Running Windows 10 Insider Preview 64-bit.
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ElPrimordial: I'm baffled Galaxy still is unable to take screenshots of any game I play using it. Screenshoting its the most elemental right of every gamer since the beginning of times... guys, you really should fix this, I don't want use Steam client on my GOG games just to take a screenshots...
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cyruz1: Are you saying your screenshot feature doesn't work? Muscle memory made me press F12 earlier this week because I wanted to take a screenshot and it worked just fine. There's even a notification and a sound clip for it, just like in Steam. Pictures are saved in Documents > GOG Galaxy > Screenshots.
It doesn't work in all games as Steam client do and thats really awful.
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Harzzach: I have ... ähem ... currently nearly three hundred GOG games installed. Galaxy also takes ages to start, around 15-30 minutes, like he reported. And also since the last update. Do you need more logs or do you already have enough information?
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cyruz1: I have the same issue. Since the last update, the client takes up to half an hour to start and I only have a single game installed. Yesterday, it took just as long to apply a 3 MB patch to said game. Something is really, really wrong.
Same. I can't get it to download anything now either. Slower than Christmas and then it just freezes and hangs. I finally gave up and have deleted it from my computer (Windows 10 -- and it is very unstable on Win 10). It's too memory intensive as well, so is basically sucking the life out of my computer every time I open it.
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Johny.: We can only help you if you send us your logs on http://mantis.gog.com/bug_report_page.php

Out of curiosity: How many games do you have installed?
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Harzzach: I have ... ähem ... currently nearly three hundred GOG games installed. Galaxy also takes ages to start, around 15-30 minutes, like he reported. And also since the last update. Do you need more logs or do you already have enough information?
We have some, but the more logs the better, use mantis.gog.com
This bug is rather weird...
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ElPrimordial: It doesn't work in all games as Steam client do and thats really awful.
In which games are you having issues with screenshots? Please let me know, and we'll investigate the issue.
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ElPrimordial: It doesn't work in all games as Steam client do and thats really awful.
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Venom: In which games are you having issues with screenshots? Please let me know, and we'll investigate the issue.
Well, it's true not all games support screenshots as the overlay isn't supported by all games (yet?)
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Jammet: I can't launch Galaxy anymore. The processes are running, the client and an updater, but nothing happens. No tray icon, no program window, nothing. Help?
Same here. Says it cant autoupdate at first. Then it opens but not connected. Then if i try to reeenter my credentials, it stays unlogged,
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LoucoDiamante: Same here. Says it cant autoupdate at first. Then it opens but not connected. Then if i try to reeenter my credentials, it stays unlogged,
We are aware of the issue, and we will be releasing an update in the next couple of days to fix it.