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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==

1.2.37 (February 05, 2018)
Changes and Improvements:
- After quitting a game, GOG Galaxy will check if game updates are available
- Added indication on gameview that a game's beta channel is no longer available
- General improvements to download mechanism
Bugfixes:
- [Windows] Fixed GOG Galaxy Notifications Renderer's icon and details
- Fixed Galaxy self-update on MacOS with multiple system accounts
- Fixed issues with starting GOG Galaxy, when one of the configuration files was corrupt
- Fixed issue where some DOSBox games would be broken by Galaxy updates

1.2.38 Beta (Februrary 28, 2018)
- Released only to beta, it consisted changes from 1.2.39

1.2.39 (March 13, 2018)
Changes and Improvements:
- Increased the default number of download threads from 10 to 32. This should improve download speeds at the cost of CPU usage.
- Improvements to windows handling: size and position persistance, native behaviours
- [MacOS] GOG Galaxy notifications respect "Do Not Disturb mode"
- Small network improvements during GOG Galaxy update
Bugfixes:
- Fixed a bug with downloading older games in China
- Fixed rare issue where downloading a backup installer would fail with "Server problem" for no apparent reason
- [MacOS] Fixed showing %appName% instead of the application name in an error dialog

1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation

1.2.45 (11 July, 2018)
Changes and Improvements:
- When hovering over mutual friends in friends suggestions - you can see the full list of mutual friends.
- GOG Galaxy will no longer treat non-zero exit codes returned from dependency installers (such as Physx, Visual C++ Redistributables) as failure (caused configuration error on installation)
Bugfixes:
- Allows users to download cloud saves backup for all games with enabled cloud saves
- GOG Galaxy will no longer be locked out from launching, if Galaxy Updater cannot launch at all
- Upon update, invalid leftovers from database will be removed. They were caused by a bug with verify/repair (which was fixed in 1.2.44)
- Running a webinstaller again will not interfere with already running installation process
- "Continue previous session" setting will correctly restore last web content (game card, forum topic etc.)
- When showing a conflict, GOG Galaxy will not show invalid date anymore (It may still happen once until conflict is resolved)
- In case when GOG Galaxy is unable to fetch ownership information about not installed game (eg. User is not logged in), Install/Buy button will be disabled, instead of showing spinner infinitely. Play button is always enabled, when game is installed

1.2.46 (October 2, 2018)
Changes and Improvements:
- Improved stability when installing/updating games
- Changed last known part of GOG Galaxy app from TLS 1.0 to TLS 1.2
- Added Korean and Chinese Traditional to list of languages with limited support
- [MacOS] It is no longer possible to close Galaxy Updater application window
Bugfixes:
- Fixed an issue with installations not resuming after failure (for instance due to poor network)
- Importing some games installed by older installers is fixed (eg. Crusader: No Regret™)

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"
Post edited Yesterday by TheTomasz
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lcarrilho: GOG Galaxy updated to 1.2.22 (windows 10 user), and i cant use it now. the GOG G is grey and cant click on games or anything. already deleted (uninstal) and install it again, same problems.
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NightmareChild: Ok, this is now the third update that renders Galaxy incapable to launch after a restart.
Hi,

If you haven't already, could you please report this bug to us (following the instructions in the sticky post at the top of this thread, under the header == BUG REPORTING ==) so that we can look into it? This will allow us to hopefully pinpoint what the problem you are experiencing is, and to fix it

Thanks!
Foiled
Post edited September 05, 2017 by Foiled
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Foiled: Hi,

If you haven't already, could you please report this bug to us (following the instructions in the sticky post at the top of this thread, under the header == BUG REPORTING ==) so that we can look into it? This will allow us to hopefully pinpoint what the problem you are experiencing is, and to fix it

Thanks!
Foiled
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NightmareChild: Sorry, too late. I've uninstalled Galaxy and deleted any and all files related to it as I have a feeling that there are some weird things going on with the webcache, the logs were full of entries like the ones below, dozens of those, to be precise.
Hi,

Thanks for taking the time to try and help us out :)

It seems that (unfortunately) not enough context is included in the log portions you pasted for us to get an idea of what exactly went wrong. Of course, if you're still interested in helping us out, you could re-install the GOG Galaxy to get fresh logs, and post them to mantis.gog.com ;)

Foiled
Post edited September 05, 2017 by Foiled
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NightmareChild: Submitted a bug report and attached the GalaxyInitialization.log file.
Thanks!
Hi,

we are working on the slow init issue, we should have a hotfix ready today or tomorrow.

Liosan
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RTA: Sadly I can't put all my GOG Games onto just one spindle. I have two USB3 2Tb externals and some other older installs on a 1Tb internal. To put that little lot on just one drive would require me getting a 6 or 8Tb external and I'd rather not do that just to get around a problem with Galaxy. I'd prefer them to make Galaxy a little more sensible and a little less of a resource hog.
OK, I think I understand now. A ton of games on external (hence: unplugged) drives is a bit of a problem. Does disabling auto-updates before doing scan&import help? Does Galaxy launch on auto-start... possibly before the drives are usable?

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BKGaming: The thumbnails/icons not displaying also needs to be investigated. This appears to have become a lot more common with the last few updates. I've noticed a few reports of this issue now via myself, mantis, and reddit.
We are looking at that actually, but it's a bit of a layered problem. We fix one thing and then another pops up. We'll pin it down eventually :)

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Bellshazar: Can anyone help me with gog galaxy being unable to update. I've tried uninstalling every last little bit of gog off my hardrive and and downloading the newest version but every time I start gog galaxy I get the same error message
"There was a problem with updating the application. You can always download the latest version from:" which is what I just did.
I can still log in, I can still play and buy games, but every time I start gog it tries to update and fails. Sometimes I'm still logged in but usually not (and then I have to re-authenticate etc).
Could you post a bug report on http://mantis.gog.com/ attaching your logs from C:\ProgramData\GOG.com\Galaxy\Logs ? We'll take a look :)

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Arthmoor: Just dropped in to add that the same issue happened with mine but it seems you guys are already on it. Hoping for that hotfix soon.
Working on it :) Should be today.

Liosan
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flaviossa: My GOG Galaxy stopped working today and i did nothing to that happen:
Yeah, this crash is basically the root cause of the long startup problem... We were planning to release the fix today, but unfortunately we have to postpone it for tomorrow. Sorry :|

Liosan
The fix should be out :)

Liosan
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bananzer: Hi, everyone!
Is it possible to make a gift in GOG Galaxy to someone, who is not registered at GOG yet? Via the email link e.g.
Yes, just buy a game and select that it should be a gift in checkout. You'll have an input to fill the e-mail adress.
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PainOfSalvation: Whenever i get notification through GOG Galaxy and click on it - the client immediately crashes. Version is 1.2.23.
Please post this as a title of mantis issue, and attach your logs. Instructions are there after you log in and click this link:
http://mantis.gog.com/bug_report_page.php
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TentacleMayor: Galaxy Overlay isn't working on a specific game, Rebel Galaxy. How can I fix it? Is is still possible to get achievements without the overlay?
It depends whether the problem is that overlay is not working, or something more.

Please upload your logs to http://mantis.gog.com/bug_report_page.php

Other than that, you might want to contact support. They have solutions for common problems.
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Mohawkward: More specific case: I bought Caesar 3 on steam, I can install it from steam and add it to my GoG library. If I go with a brand new computer and only use GoG galaxy, will I find back Caesar 3 and install it from the GoG galaxy on the new PC?
It depends whether you add it to your GOG library via GOG Connect (https://www.gog.com/connect) or just import the game to GOG Galaxy and it says "NOT CONNECTED" when you display it in Galaxy.

If it's the latter (most probably), then you won't be able to install it on the new PC through Galaxy as you don't own it here.
Post edited September 21, 2017 by Johny.
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Mohawkward: I got that point, thanks for the tip. I see that every items on the store is labelled as DRM-free. This means, there are no DRM but it induced the info that every game has DRM and was freed by GoG, is that true?

I have the feeling that GoG ensure DRM-free games so if there is a game with DRM they will ensure it is removed in the GoG environmnet (e.g. Anno 1404). If that is the case the DRM-free label on all store item is a bit misleading.
If there is some DRM on your game (not every Steam game have DRM), Galaxy will not make it DRM-free. You have to buy a game here, or use GOG Connect program to own DRM-free copy of the game.

Importing a game to GOG Galaxy doesn't mean you imported the game to your account, only to the program.


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Mohawkward: Another question on a pure comparison point of view, Steam vs GoG. If two titles are DRM-free (e.g. Caesar 3) and both at the same price on steam and GoG is there any advantage going for one or the other?
On GOG you get quality extra contents to download. For Caesar 3 it's Manual (219 pages), HD wallpaper, Avatar, and Reference card.

As for the differences in the game itself - I don't know an answer to that question, and that's not the best place to ask it (this topic concerns GOG Galaxy).

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Mohawkward: Finally, why is the connect feature do not allow a permanent transfer of the Witcher series ?
You can redeem your free GOG copy of The Witcher and The Witcher 2 here:
https://www.gog.com/witcher/backup
It is not active for The Witcher 3.
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Mohawkward: Yep, I see that we should compare the versions to see if it is line with our expectations. Thus another question, why is the version of the games offered on GoG not the latest and allow the users to pick earlier versions at will (like having a list of available version the latest being the last up to date)? (maybe I should transfer this question to GoG general forum and not going any further on GoG galaxy thread but, you know, might as well be a feature on Galaxy),
I don't know about Caesar 3 versions - you can ask support about that. We offer rollbacks to older versions for our customer's freedom of choice.

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Johny.: You can redeem your free GOG copy of The Witcher and The Witcher 2 here:
https://www.gog.com/witcher/backup
It is not active for The Witcher 3.
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Mohawkward: Did not know that, thanks for the tip, is it planned to do the same for the Third installment of the franchise?
I don't know if it's planned or not.

For Galaxy-unrelated questions, please target other topics, forums and/or support. :)
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davicide994: So are they force installing Gog Galaxy now? Downloaded another game and GG is now installed. If I wanted it i would have installed it. WTF?
Offline installers come in two flavors now: Galaxy-bundled and classic. The header above the list of installer will say "GOG Galaxy Game Installers" or "Classic Game Installers", respectively. The footnote should also state whether GOG Galaxy is included or not. The Galaxy-bundled installers' filenames end in "(g)".

You can switch between the two versions via "More" -> "Classic Installers"/"GOG Galaxy Installers".

Hope that helps. Sorry for the inconvenience.
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mikiluki77: hello can someone help me? i dont know how to play terraria with my friend its not like on steam so... we cant play together and i cant write to the support ... if you cant resolve the problem we want our money back and we will buy it on steam than
What seems to be the problem with Terraria? And why can't you write to support?
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mikiluki77: ...
You can just send an email to support@gog.com as we'll need more details to understand your issue.
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sc.andrade: After new update, same problems (gray, unusable client, etc., tried in two different machines). Since nobody cares, here's a workaround: just choose english when installing (I'm portuguese).

Thank you very much, good games.
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Alexrd: I can't believe this was the solution...

GOG, please fix this!
We're aware of the issue, and it will be fixed in next release.
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ChrisSZ: Will you guys fix that "Server error" anytime soon? Currently it is impossible to download the backup installers via GOG Galaxy.

Always curious how you guys manage to break things which have always worked in the past.
Could you please check if it works for you now?