Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window

1.2.55 (April 17, 2019)
- Hotfix for unintentional opening of Facebook link after entering Forum

1.2.56 (May 06, 2019)
Bugfixes:
- [Windows] GOG Galaxy will fix the path to its internal services, if it finds it is wrong
- Updating of games' local dependencies (e.g. Dosbox) will be handled correctly
- Unexpected files in games' directories will no longer cause failure of games’ update

1.2.57 (June 12, 2019)
Changes and Improvements:
- Minor download speed optimizations
- Changes in PayPal payment flow
Bugfixes:
- Fixed rare crash occurence when reordering games' updates and installations
- GOG Galaxy will correctly reconnect to GOG services after long time of no internet connection

1.2.58 (September 13, 2019)
macOS:
- Enabled hardened runtime, making our application more secure
- Implemented Apple's notarization

1.2.59 (September 23, 2019)
Overlay:
- [Windows] Fixed crash in Overlay affecting some games (including Fallout 3 (Radeon only) and Dragon Age: Origins)
Achievements:
- [Windows] Fixed issue with achievements sometimes not being saved while playing offline

1.2.60 Beta (07 October, 2019)
General:
- Updated CEF version to 3729 (Chromium to 74)
- Security fixes
Updater:
- Will no longer download updates at startup, they will be downloaded in the background, while the application is running
- [Windows] No additional UAC prompt during update

1.2.61 Beta (October 23, 2019)
Updater:
- Fixed an issue where non-admin users would not be able to update to newer versions of GOG Galaxy

1.2.62 Beta (October 30, 2019)
Overlay:
- Fixed crashes for various games

1.2.63 (December 02, 2019)
General:
- Updated CEF version to 3729 (Chromium to 74)
- Security fixes
Updater:
- Will no longer download updates at startup, they will be downloaded in the background, while the application is running
- [Windows] No additional UAC prompt during update
Overlay [Windows]:
- Now supports games which use Vulkan API (e.g. Jupiter Hell, X4: Foundations)
- Fixes crashes for various games

1.2.64 (December 04, 2019)
- Hotfix for launching games

1.2.66 (January 23, 2020)
- Added information about GOG Galaxy 2.0 Open Beta
- Optimization related to showing download progress
- Fixed an issue where Overlay did not launch for some games that use Vulkan
- [Windows] Updated code signing certificate
- [MacOS] Crash fixes

1.2.67 (February 24, 2020)
General:
- [Windows] GOG Galaxy will now show a warning when trying to run on non-NTFS file systems
- Improved security of the application
- Updated POCO library
GOG GALAXY Update:
- Fixes for bugs in the GOG Galaxy update process

Hi,

If you haven't already, could you please report this bug to us (following the instructions in the sticky post at the top of this thread, under the header == BUG REPORTING ==) so that we can look into it? This will allow us to hopefully pinpoint what the problem you are experiencing is, and to fix it

Thanks!
Foiled

Hi,

Thanks for taking the time to try and help us out :)

It seems that (unfortunately) not enough context is included in the log portions you pasted for us to get an idea of what exactly went wrong. Of course, if you're still interested in helping us out, you could re-install the GOG Galaxy to get fresh logs, and post them to mantis.gog.com ;)

Foiled

Thanks!

Hi,

we are working on the slow init issue, we should have a hotfix ready today or tomorrow.

Liosan

OK, I think I understand now. A ton of games on external (hence: unplugged) drives is a bit of a problem. Does disabling auto-updates before doing scan&import help? Does Galaxy launch on auto-start... possibly before the drives are usable?

We are looking at that actually, but it's a bit of a layered problem. We fix one thing and then another pops up. We'll pin it down eventually :)

Could you post a bug report on http://mantis.gog.com/ attaching your logs from C:\ProgramData\GOG.com\Galaxy\Logs ? We'll take a look :)

Working on it :) Should be today.

Liosan

Yeah, this crash is basically the root cause of the long startup problem... We were planning to release the fix today, but unfortunately we have to postpone it for tomorrow. Sorry :|

Liosan

The fix should be out :)

Liosan

Yes, just buy a game and select that it should be a gift in checkout. You'll have an input to fill the e-mail adress.
Please post this as a title of mantis issue, and attach your logs. Instructions are there after you log in and click this link:
http://mantis.gog.com/bug_report_page.php
It depends whether the problem is that overlay is not working, or something more.

Please upload your logs to http://mantis.gog.com/bug_report_page.php

Other than that, you might want to contact support. They have solutions for common problems.
It depends whether you add it to your GOG library via GOG Connect (https://www.gog.com/connect) or just import the game to GOG Galaxy and it says "NOT CONNECTED" when you display it in Galaxy.

If it's the latter (most probably), then you won't be able to install it on the new PC through Galaxy as you don't own it here.

If there is some DRM on your game (not every Steam game have DRM), Galaxy will not make it DRM-free. You have to buy a game here, or use GOG Connect program to own DRM-free copy of the game.

Importing a game to GOG Galaxy doesn't mean you imported the game to your account, only to the program.


On GOG you get quality extra contents to download. For Caesar 3 it's Manual (219 pages), HD wallpaper, Avatar, and Reference card.

As for the differences in the game itself - I don't know an answer to that question, and that's not the best place to ask it (this topic concerns GOG Galaxy).

You can redeem your free GOG copy of The Witcher and The Witcher 2 here:
https://www.gog.com/witcher/backup
It is not active for The Witcher 3.

I don't know about Caesar 3 versions - you can ask support about that. We offer rollbacks to older versions for our customer's freedom of choice.

I don't know if it's planned or not.

For Galaxy-unrelated questions, please target other topics, forums and/or support. :)

Offline installers come in two flavors now: Galaxy-bundled and classic. The header above the list of installer will say "GOG Galaxy Game Installers" or "Classic Game Installers", respectively. The footnote should also state whether GOG Galaxy is included or not. The Galaxy-bundled installers' filenames end in "(g)".

You can switch between the two versions via "More" -> "Classic Installers"/"GOG Galaxy Installers".

Hope that helps. Sorry for the inconvenience.

What seems to be the problem with Terraria? And why can't you write to support?

You can just send an email to support@gog.com as we'll need more details to understand your issue.

We're aware of the issue, and it will be fixed in next release.

Could you please check if it works for you now?