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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==
1.2.32 (December 20, 2017)
Changes and Improvements:
- Galaxy backend will try to determine best servers for Galaxy Updates
Bugfixes:
- Fix for GOG Galaxy starting very slowly
- Galaxy will not crash when was unable to read user preferences file during initialization
- Friend online notifications won't appear in batches after you wake your system from sleep, or regain internet connectivity
- Galaxy will not falsely bump your gametime tracking by huge value when failing to start a game

1.2.33 (January 10, 2018)
- GOG Galaxy SDK optimizations and bugfixes

1.2.34 (January 17, 2018)
- GOG Galaxy SDK small bugfix in logging routine

1.2.35 Beta (January 17, 2018)
Changes and Improvements:
- Chromium Embedded Framework was updated to version 62, resulting in improved CPU and memory performance
- Cloud copy of save games will be removed on next sync when local files are removed and quota is exceeded
Bugfixes:
- [MacOS] Fixed a bug with user avatar not being visible after installation
- [Windows] Fixed Unicode support in Galaxy Overlay

1.2.36 (January 31, 2018)
Changes and Improvements:
- Chromium Embedded Framework was updated to version 62, resulting in improved CPU and memory performance
- Cloud copy of save games will be removed on next sync when local files are removed and quota is exceeded
Bugfixes:
- Fixed a bug in GOG Galaxy SDK, which could cause games to crash
- [MacOS] Fixed a bug with user avatar not being visible after installation
- [Windows] Fixed Unicode support in Galaxy Overlay

1.2.37 (February 05, 2018)
Changes and Improvements:
- After quitting a game, GOG Galaxy will check if game updates are available
- Added indication on gameview that a game's beta channel is no longer available
- General improvements to download mechanism
Bugfixes:
- [Windows] Fixed GOG Galaxy Notifications Renderer's icon and details
- Fixed Galaxy self-update on MacOS with multiple system accounts
- Fixed issues with starting GOG Galaxy, when one of the configuration files was corrupt
- Fixed issue where some DOSBox games would be broken by Galaxy updates

1.2.38 Beta (Februrary 28, 2018)
- Released only to beta, it consisted changes from 1.2.39

1.2.39 (March 13, 2018)
Changes and Improvements:
- Increased the default number of download threads from 10 to 32. This should improve download speeds at the cost of CPU usage.
- Improvements to windows handling: size and position persistance, native behaviours
- [MacOS] GOG Galaxy notifications respect "Do Not Disturb mode"
- Small network improvements during GOG Galaxy update
Bugfixes:
- Fixed a bug with downloading older games in China
- Fixed rare issue where downloading a backup installer would fail with "Server problem" for no apparent reason
- [MacOS] Fixed showing %appName% instead of the application name in an error dialog

1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation

1.2.45 (11 July, 2018)
Changes and Improvements:
- When hovering over mutual friends in friends suggestions - you can see the full list of mutual friends.
- GOG Galaxy will no longer treat non-zero exit codes returned from dependency installers (such as Physx, Visual C++ Redistributables) as failure (caused configuration error on installation)
Bugfixes:
- Allows users to download cloud saves backup for all games with enabled cloud saves
- GOG Galaxy will no longer be locked out from launching, if Galaxy Updater cannot launch at all
- Upon update, invalid leftovers from database will be removed. They were caused by a bug with verify/repair (which was fixed in 1.2.44)
- Running a webinstaller again will not interfere with already running installation process
- "Continue previous session" setting will correctly restore last web content (game card, forum topic etc.)
- When showing a conflict, GOG Galaxy will not show invalid date anymore (It may still happen once until conflict is resolved)
- In case when GOG Galaxy is unable to fetch ownership information about not installed game (eg. User is not logged in), Install/Buy button will be disabled, instead of showing spinner infinitely. Play button is always enabled, when game is installed

1.2.46 (October 2, 2018)
Changes and Improvements:
- Improved stability when installing/updating games
- Changed last known part of GOG Galaxy app from TLS 1.0 to TLS 1.2
- Added Korean and Chinese Traditional to list of languages with limited support
- [MacOS] It is no longer possible to close Galaxy Updater application window
Bugfixes:
- Fixed an issue with installations not resuming after failure (for instance due to poor network)
- Importing some games installed by older installers is fixed (eg. Crusader: No Regret™)
Post edited October 02, 2018 by TheTomasz
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bigd1066: any help would be appreciated.... I purchased heroes of might and magic
iii and the download is interrupted around 50% and will not resume....

anyone else had issues? its the first purchase I have made I go into my account games page and click on the link saying
homm3 complete set up...... I this the right way to download?

thanks
This is one way. You could use Galaxy, a client like steam, to download or use a download manager for your browser, like DownThemAll. Both possibilities can use resume.
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bakagringo: Thanks for the clarification. I like to see GOG as a pioneer for consumer-friendliness, and I understand that being in that position makes things more rigid. It is not my intention to put you in a bad light, but I would like to stress that with the recent emergence of web-apps, and increasingly privacy-invading systems, I am worried about GOG not having an option to completely disable tracking. By completely, I also mean completely removing trackers such as Twitter buttons (Clearly I also showed the client connects to Twitter). I understand that some users may want to connect their GOG profile to external services, but I would like there to be an option to disable these systems completely for users who do not wish to be tracked. Since you have a client I believe you should be able to do this client-side without using cookies.

Also, while I am able to block the communication with an application firewall on Mac Os, this is slightly more challenging on systems like Windows where networking works differently.

Furthermore, while analytics is mainly for your own purposes, is it limited to you only, or does Google use it for other means as well?

Thanks for the rapid response.

Edit: I meant twitter.
I understand your opinion on tracking and that you're trying to "hide" yourself from it.

Other than website - Galaxy Client doesn't directly connect to google/twitter/fb. I can't respond whether we can add an option to disable all of it on website, but we won't disable re-captcha on demand, which is also "connected to google" - or youtube, which is also google's (although Galaxy downloads only the thumbnail until you play the video). Forum pages have some JavaScript APIs for facebook loaded etc.

I don't know for sure whether google use the data for other purposes than showing us statistics, but I guess they (companies you mentioned) use big data, algorhythms, neural networks to gather some information and e.g. personalize ads for you. It's too much data to use by a person, but big data algorhythms can handle it.
In looking at my Library in the Galaxy client, the game count displayed in parentheses after My Collection appears to be short by one of the number of games listed. When viewing the Library in a regular browser, the number after My Collection is one higher and appears more likely to match the number of listed games.

Are there any games that would not be counted by the Galaxy client but would be counted by the browser?
Post edited June 06, 2017 by ajkishel
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ajkishel: In looking at my Library in the Galaxy client, the game count displayed in parentheses after My Collection appears to be short by one of the number of games listed. When viewing the Library in a regular browser, the number after My Collection is one higher and appears more likely to match the number of listed games.

Are there any games that would not be counted by the Galaxy client but would be counted by the browser?
No, you should see all your games - check system filter (although it shouldn't change the number), there's also hide game option, you can see your hidden games when clicking on "My collection" dropdown.

Try clicking on the "Library" -> "All my games" again as it will refresh the library view.
The bug that removed option to have client exit which clicking the X hasnt been fixed yet :(
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Johny.: No, you should see all your games - check system filter (although it shouldn't change the number), there's also hide game option, you can see your hidden games when clicking on "My collection" dropdown.

Try clicking on the "Library" -> "All my games" again as it will refresh the library view.
As expected, the system filter doesn't change the number displayed in parentheses and only changes which games are listed below. No games are hidden.

Refreshing the Library view as suggested did work to set the number in parentheses to match what is listed.

Thank you
I've been having all sort of issues with version 1.2.10, the main one being Galaxy not closing properly.

More often than not the "Exit" option in the drop-down menu won't do anything, so I'd try and close the client from the traybar and that would do it, or so I thought.
At this point the application wouldn't show in Windows' Task Manager (Win 7 64bit), but all of its processes were still running as if nothing happened, and network resources monitor would show Galaxy hogging all the available bandwidth ignoring the limits rules from the client settings (which it was otherwise respecting before trying to close it).
It seems to be a consistent behaviour with this version, and the only way I'm able to fix it is to manually shut down each of the processes that are somehow still running in the background.

Another "minor" problem I found is Galaxy resuming downloads that were canceled multiple times (not paused), but it's probably related to the above mentioned issue.
From my thread earlier today:

"Is it possible to launch a desktop shortcut which in turn launches said game via Galaxy? The same way Steam does it where you double click the desktop icon and it launches Steam, which directly launches the game. I want to take advantage of Galaxy's cloud support but have the ease of using a desktop shortcut to do so."
I didn't see it somewhere else, but is there a dedicated list for Galaxy titles that use Galaxy's own multiplayer features? From crossplay to simply enabling MP in classic games through Galaxy, I mean. Thanks!
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Lemonjooce: I've been having all sort of issues with version 1.2.10, the main one being Galaxy not closing properly.

More often than not the "Exit" option in the drop-down menu won't do anything, so I'd try and close the client from the traybar and that would do it, or so I thought.
At this point the application wouldn't show in Windows' Task Manager (Win 7 64bit), but all of its processes were still running as if nothing happened, and network resources monitor would show Galaxy hogging all the available bandwidth ignoring the limits rules from the client settings (which it was otherwise respecting before trying to close it).
It seems to be a consistent behaviour with this version, and the only way I'm able to fix it is to manually shut down each of the processes that are somehow still running in the background.

Another "minor" problem I found is Galaxy resuming downloads that were canceled multiple times (not paused), but it's probably related to the above mentioned issue.
This may be easily trackable by looking at your logs. Please post an issue here, so we can see why it's happening: http://mantis.gog.com/bug_report_page.php
It certainly should not happen, and I would find it quite irritating.
I throw the error

Name of the application with errors: GalaxyClient Helper.exe, version: 1.2.10.31, timestamp: 0x59316bd7
Module name with errors: libcef.dll, version: 3.2704.1434.0, timestamp: 0x57d833c4
Exception code: 0x80000003
Displacement errors: 0x000a173d
Process ID with errors: 0x4a4
Start time of application with errors: 0x01d2dfd92fa8f00a
Path of the application with errors: C: \ Program Files (x86) \ GOG Galaxy \ GalaxyClient Helper.exe
Path of the failed module: C: \ Program Files (x86) \ GOG Galaxy \ libcef.dll
Report ID: 8833fc8a-4bcc-11e7-b2c4-408d5c92998e

Only and exclusively when I enter the HellBlade page. Nowhere else do I have this problem.
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Johny.: This may be easily trackable by looking at your logs. Please post an issue here, so we can see why it's happening: http://mantis.gog.com/bug_report_page.php
Thanks for the reply.
I searched through the logs but I'm not really sure what I'm looking for, which one am I supposed to upload?
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Lemonjooce: Thanks for the reply.
I searched through the logs but I'm not really sure what I'm looking for, which one am I supposed to upload?
Just put them all into a zipped folder and attach them to the report.
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Lemonjooce: Thanks for the reply.
I searched through the logs but I'm not really sure what I'm looking for, which one am I supposed to upload?
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BKGaming: Just put them all into a zipped folder and attach them to the report.
That's simple enough to make feel pretty dumb right now...
Thanks!
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Hijin25.948: I throw the error

Name of the application with errors: GalaxyClient Helper.exe, version: 1.2.10.31, timestamp: 0x59316bd7
Module name with errors: libcef.dll, version: 3.2704.1434.0, timestamp: 0x57d833c4
Exception code: 0x80000003
Displacement errors: 0x000a173d
Process ID with errors: 0x4a4
Start time of application with errors: 0x01d2dfd92fa8f00a
Path of the application with errors: C: \ Program Files (x86) \ GOG Galaxy \ GalaxyClient Helper.exe
Path of the failed module: C: \ Program Files (x86) \ GOG Galaxy \ libcef.dll
Report ID: 8833fc8a-4bcc-11e7-b2c4-408d5c92998e

Only and exclusively when I enter the HellBlade page. Nowhere else do I have this problem.
Hey, thanks for letting us know. It should be fixed now :)