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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== CLOUD SAVES - STAGGERED RELEASE ==

The Cloud Saves backend will be enabled for selected users in batches. We expect the full rollout to take at least a few days. If the cloud saves feature didn't start working for you yet please give us a few days. We will be posting updates on the rollout process in this thread.

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==

# 1.2.21 Beta (August 25, 2017)
## Changes and Improvements:
- Added desktop notification if there are unread notifications in the top menu

## Bugfixes:
- Top menu won't switch to mobile mode in Galaxy
- Fix for excessive memory usage in top menu

1.2.22 (September 05, 2017)
Changes & improvements:
- New top navigation (already known from GOG.com)
- New notifications system:
new notifications dropdown in the top navigation
added desktop notification for forum replies
added desktop notification for wishlisted items discounted
improved pluralisation in desktop notifications
- [MacOS] GOG Galaxy bundle name is renamed to 'GOG Galaxy.app'
- Desktop notification reminding about unseen notifications respects your other notifications settings - e.g. if you've disabled desktop notifications for chat
- GOG Galaxy now supports Wistia videos
- Improved a bit performance, by doing less HTTP requests, which were expected to fail anyway
Bugfixes:
- Fixed an issue with Galaxy trying to install 64-bit redistributables on 32-bit systems
- You can see your own message written in another chat window immediately
- Fixed a bug which could falsely show Not Authorized status on Game, if you've had connection problems when trying to view it
- When you're on settings page of not installed game with auto-updates disabled globally, you won't see untrue sentence "The version you're currently on is no longer available"
- Fixed issue where login/registration form would disappear after 30s (Which existed only in 1.2.21)
- Fixed "Import Folder" not working in certain circumstances
- Fixed false positive conflict when syncing cloud storage
- Time of notification (e.g. "a few seconds ago") in the dropdown will change dynamically when you change Galaxy Client's language
- Text in game settings will no longer overlap, when the game had only two rollbacks and autoupdates were disabled

1.2.23 (September 09, 2017)
- Hotfix for long Galaxy start, when it was installed not to default location
- Friends' statuses should be more up to date

1.2.24 (October 11, 2017)
Changes and Improvements:
- Reworked how the navigation history works, fixing numerous bugs (left/right arrows in top menu)
- Added option to specify command line options when launching games (in each game's settings)
- "Unread notifications" notification doesn't produce sound, and does not have a setting entry by itself
- New in-game achievement notification animation and design
- Improved looks of the close button for chat in Galaxy Overlay
- Galaxy will show a spinner while verifying a game's private channel password. An error will be shown if the password is invalid
- Small improvement in resources usage
- Multiple desktop/in-game concurrent notifications sounds less choppy
Bugfixes:
- Fixed grey (disabled) screen on login screen
- "Continue previous session" setting for starting page will now properly remember the last page you visited before quitting
- Game view background image scaling on ultrawide screens now works properly (no more grey areas on the sides)
- Galaxy will no longer try to install 64 bit redistributables on 32 bit systems
- Fixed a rare crash during game update
- Fixed a bug causing Galaxy to freeze when using it with a slow internet connection
- Sound volume regulation is respected for in-game notifications (50% quieter by default)
- After changing windows back and forth (alt tabbing), input in the overlay will work correctly
- Fixed a visual issue with (hint) text for rollbacks overlapping other text under it
- Time of notification (e.g. "a few seconds ago") in the dropdown will change dynamically when you change Galaxy Client's language
- Galaxy will no longer lose games when updated from version 1.1.30 to latest :)
- The "You have unread notifications" notification won't show up more than once for the same notification
- You won't see "Version you're currently on is not known" paragraph in not installed games settings anymore
- Some scenarios (e.g. importing older game builds with auto-updates disabled) will no longer show newest game version label if Galaxy is not sure about that
- In above scenarios, you'll see "The version you are currently on is not known. You can select the version to update to." instead of untrue "The version you are currently on is no longer available"

1.2.25 (October 16, 2017)
- SDK Networking optimizations

1.2.26 (October 19, 2017)
Bugfixes:
- Fixed networking issue when joining/creating lobby for the first time in game run
- Fixed a bug where in-top-menu notifications didn't appear after app restart in some cases

1.2.27 Beta (October 24, 2017)
Changes and Improvements:
- A dialog will now be shown if the cloud save sync fails due to not enough space in the cloud
- Improved security in communication between Galaxy Overlay and it's UI
Bugfixes:
- MORE dropdown, or GOG Logo dropdown will not fail to open anymore (happened sometimes)
- [MacOS] Fixed Scan & Import falling in recursive loop, when encountering a symlink leading to root directory (Such symlinks happened in WINE games, eg. Baldur's Gate: The Original Saga)
- Fixed possible cloud saves synchronization freeze after a failure in receiving synchronization request
- Game update will no longer result in broken installation, when new version doesn't have previously installed language
- GOG Galaxy will no longer fail to update itself in some instances due to insufficient permissions
- Error popups (like "Failed to load game database") will be now translated to your application's language

1.2.28 Beta (October 31, 2017)
- New configuration tools for GOG Galaxy SDK

1.2.29 (November 14, 2017)
Changes and Improvements:
- Galaxy will no longer consider partial cloud saves sync (only pull) as complete
- Tweaked desktop notification animations
- Galaxy will no longer periodically fetch friends online status from the server (it will work OK via websockets)
Bugfixes:
- Unity games will no longer hang on Nvidia graphics cards with Overlay turned on
- Fixed several issues which caused game images in the sidebar to not appear
- Fixed a few cases where extracting the archive with game images did not happen (e.g. when the game was installed with an offline installer)
- Faster shutdown during a game update
- Overlay and game time tracking will properly work with games that uses launchers
- [macOS] Fixed a crash, which happend during updating Tyranny with all DLCs
- Fixed background image not being refreshed after it's source has been changed

1.2.30 Beta (December 04, 2017)
- Testing cloudstorage configuration

1.2.31 (07 December, 2017)
Changes and Improvements:
- Improved Overlay scaling on high resolution displays, as well as on low resolutions (for retro games on fullscreen)
- Decreased minimum resolution threshold required for overlay to work
- Game time is saved when closing Galaxy while a game is running
Bugfixes:
- [Windows 10 Fall Creator's update] Fixed Galaxy being auto-started by the system when auto-start was disabled in Galaxy settings
- [Windows] Fixed some cases of "Connection to Communication Service was lost and could not be restored"
- FPS counter will be properly showing up when using AMD graphics cards
- Desktop notification will not be shown if you are using fullscreen application (eg. playing non-GOG game)
- Fixed bug that caused problem with updating games because their files were marked as read only
- Game time tracking information will no longer be lost if you were disconnected when shutting down a game
- Fixed an issue with Overlay not showing up in Elex, when using AMD graphics cards
- Screenshots will work properly in DirectX8 games (eg. Zwei)
- Screenshots won't capture Overlay notifications in DirectX11 games (eg. Elex)
- Fixed rendering issue in OpenGL games (eg. Owlboy)
- Fixed rendering issue in DirectX8 games (eg. Mafia)
Post edited 4 days ago by TheTomasz
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bigd1066: any help would be appreciated.... I purchased heroes of might and magic
iii and the download is interrupted around 50% and will not resume....

anyone else had issues? its the first purchase I have made I go into my account games page and click on the link saying
homm3 complete set up...... I this the right way to download?

thanks
This is one way. You could use Galaxy, a client like steam, to download or use a download manager for your browser, like DownThemAll. Both possibilities can use resume.
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bakagringo: Thanks for the clarification. I like to see GOG as a pioneer for consumer-friendliness, and I understand that being in that position makes things more rigid. It is not my intention to put you in a bad light, but I would like to stress that with the recent emergence of web-apps, and increasingly privacy-invading systems, I am worried about GOG not having an option to completely disable tracking. By completely, I also mean completely removing trackers such as Twitter buttons (Clearly I also showed the client connects to Twitter). I understand that some users may want to connect their GOG profile to external services, but I would like there to be an option to disable these systems completely for users who do not wish to be tracked. Since you have a client I believe you should be able to do this client-side without using cookies.

Also, while I am able to block the communication with an application firewall on Mac Os, this is slightly more challenging on systems like Windows where networking works differently.

Furthermore, while analytics is mainly for your own purposes, is it limited to you only, or does Google use it for other means as well?

Thanks for the rapid response.

Edit: I meant twitter.
I understand your opinion on tracking and that you're trying to "hide" yourself from it.

Other than website - Galaxy Client doesn't directly connect to google/twitter/fb. I can't respond whether we can add an option to disable all of it on website, but we won't disable re-captcha on demand, which is also "connected to google" - or youtube, which is also google's (although Galaxy downloads only the thumbnail until you play the video). Forum pages have some JavaScript APIs for facebook loaded etc.

I don't know for sure whether google use the data for other purposes than showing us statistics, but I guess they (companies you mentioned) use big data, algorhythms, neural networks to gather some information and e.g. personalize ads for you. It's too much data to use by a person, but big data algorhythms can handle it.
In looking at my Library in the Galaxy client, the game count displayed in parentheses after My Collection appears to be short by one of the number of games listed. When viewing the Library in a regular browser, the number after My Collection is one higher and appears more likely to match the number of listed games.

Are there any games that would not be counted by the Galaxy client but would be counted by the browser?
Post edited June 06, 2017 by ajkishel
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ajkishel: In looking at my Library in the Galaxy client, the game count displayed in parentheses after My Collection appears to be short by one of the number of games listed. When viewing the Library in a regular browser, the number after My Collection is one higher and appears more likely to match the number of listed games.

Are there any games that would not be counted by the Galaxy client but would be counted by the browser?
No, you should see all your games - check system filter (although it shouldn't change the number), there's also hide game option, you can see your hidden games when clicking on "My collection" dropdown.

Try clicking on the "Library" -> "All my games" again as it will refresh the library view.
The bug that removed option to have client exit which clicking the X hasnt been fixed yet :(
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Johny.: No, you should see all your games - check system filter (although it shouldn't change the number), there's also hide game option, you can see your hidden games when clicking on "My collection" dropdown.

Try clicking on the "Library" -> "All my games" again as it will refresh the library view.
As expected, the system filter doesn't change the number displayed in parentheses and only changes which games are listed below. No games are hidden.

Refreshing the Library view as suggested did work to set the number in parentheses to match what is listed.

Thank you
I've been having all sort of issues with version 1.2.10, the main one being Galaxy not closing properly.

More often than not the "Exit" option in the drop-down menu won't do anything, so I'd try and close the client from the traybar and that would do it, or so I thought.
At this point the application wouldn't show in Windows' Task Manager (Win 7 64bit), but all of its processes were still running as if nothing happened, and network resources monitor would show Galaxy hogging all the available bandwidth ignoring the limits rules from the client settings (which it was otherwise respecting before trying to close it).
It seems to be a consistent behaviour with this version, and the only way I'm able to fix it is to manually shut down each of the processes that are somehow still running in the background.

Another "minor" problem I found is Galaxy resuming downloads that were canceled multiple times (not paused), but it's probably related to the above mentioned issue.
From my thread earlier today:

"Is it possible to launch a desktop shortcut which in turn launches said game via Galaxy? The same way Steam does it where you double click the desktop icon and it launches Steam, which directly launches the game. I want to take advantage of Galaxy's cloud support but have the ease of using a desktop shortcut to do so."
I didn't see it somewhere else, but is there a dedicated list for Galaxy titles that use Galaxy's own multiplayer features? From crossplay to simply enabling MP in classic games through Galaxy, I mean. Thanks!
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Lemonjooce: I've been having all sort of issues with version 1.2.10, the main one being Galaxy not closing properly.

More often than not the "Exit" option in the drop-down menu won't do anything, so I'd try and close the client from the traybar and that would do it, or so I thought.
At this point the application wouldn't show in Windows' Task Manager (Win 7 64bit), but all of its processes were still running as if nothing happened, and network resources monitor would show Galaxy hogging all the available bandwidth ignoring the limits rules from the client settings (which it was otherwise respecting before trying to close it).
It seems to be a consistent behaviour with this version, and the only way I'm able to fix it is to manually shut down each of the processes that are somehow still running in the background.

Another "minor" problem I found is Galaxy resuming downloads that were canceled multiple times (not paused), but it's probably related to the above mentioned issue.
This may be easily trackable by looking at your logs. Please post an issue here, so we can see why it's happening: http://mantis.gog.com/bug_report_page.php
It certainly should not happen, and I would find it quite irritating.
I throw the error

Name of the application with errors: GalaxyClient Helper.exe, version: 1.2.10.31, timestamp: 0x59316bd7
Module name with errors: libcef.dll, version: 3.2704.1434.0, timestamp: 0x57d833c4
Exception code: 0x80000003
Displacement errors: 0x000a173d
Process ID with errors: 0x4a4
Start time of application with errors: 0x01d2dfd92fa8f00a
Path of the application with errors: C: \ Program Files (x86) \ GOG Galaxy \ GalaxyClient Helper.exe
Path of the failed module: C: \ Program Files (x86) \ GOG Galaxy \ libcef.dll
Report ID: 8833fc8a-4bcc-11e7-b2c4-408d5c92998e

Only and exclusively when I enter the HellBlade page. Nowhere else do I have this problem.
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Johny.: This may be easily trackable by looking at your logs. Please post an issue here, so we can see why it's happening: http://mantis.gog.com/bug_report_page.php
Thanks for the reply.
I searched through the logs but I'm not really sure what I'm looking for, which one am I supposed to upload?
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Lemonjooce: Thanks for the reply.
I searched through the logs but I'm not really sure what I'm looking for, which one am I supposed to upload?
Just put them all into a zipped folder and attach them to the report.
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Lemonjooce: Thanks for the reply.
I searched through the logs but I'm not really sure what I'm looking for, which one am I supposed to upload?
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BKGaming: Just put them all into a zipped folder and attach them to the report.
That's simple enough to make feel pretty dumb right now...
Thanks!
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Hijin25.948: I throw the error

Name of the application with errors: GalaxyClient Helper.exe, version: 1.2.10.31, timestamp: 0x59316bd7
Module name with errors: libcef.dll, version: 3.2704.1434.0, timestamp: 0x57d833c4
Exception code: 0x80000003
Displacement errors: 0x000a173d
Process ID with errors: 0x4a4
Start time of application with errors: 0x01d2dfd92fa8f00a
Path of the application with errors: C: \ Program Files (x86) \ GOG Galaxy \ GalaxyClient Helper.exe
Path of the failed module: C: \ Program Files (x86) \ GOG Galaxy \ libcef.dll
Report ID: 8833fc8a-4bcc-11e7-b2c4-408d5c92998e

Only and exclusively when I enter the HellBlade page. Nowhere else do I have this problem.
Hey, thanks for letting us know. It should be fixed now :)