It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like:Chrome,Firefox,Internet Explorer orOpera

×
arrow-down2arrowcart2close4fat-arrow-leftfat-arrow-rightfeedbackfriends2happy-facelogo-gognotificationnotifications-emptyownedremove-menusad-facesearch2wishlist-menuwishlisted2own_thingsheartstartick
high rated
Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== CLOUD SAVES - STAGGERED RELEASE ==

The Cloud Saves backend will be enabled for selected users in batches. We expect the full rollout to take at least a few days. If the cloud saves feature didn't start working for you yet please give us a few days. We will be posting updates on the rollout process in this thread.

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- FPS counter is not visible outside of the overlay
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==

1.2.17 (July 28, 2017)
- Hotfix for communication with Galaxy backend

1.2.18 Beta (August 10, 2017)
Changes and improvements:
- New top navigation (already known from GOG.com)
- New notifications system:
* new notifications dropdown in the top navigation
* added desktop notification for forum replies
* added desktop notification for wishlisted items discounted
* improved pluralisation in desktop notifications
- Improved version detection of imported games. Galaxy will also not perform file adjustment if it's not needed. Supported only by newer games
- Importing and updating The Witcher 3: GOTY (DVD version) will properly use differential patch mechanism (greatly reduced download size)
- Galaxy update popup made more reliable

Bugfixes:
- Game updates will no longer fail with disk access problem, after redeeming single DLC with a gift code
- Slightly optimised download process, Galaxy will no longer stop downloading for a while during unpacking small files
- Galaxy will not freeze after quitting during applying diff patches
- It is now possible to log out without internet

1.2.19 Beta (August 17, 2017)
Changes and Improvements:
- [Windows] CPU usage improvements for GOG Galaxy Overlay
- [Windows] Overlay will now react to change of keyboard layout (eg. from EN to RU characters)

Bugfixes:
- [Windows] Fix for screenshots in Dragon Age: Origins and Hellblade: Senua's Sacrifice
- [Windows] Mouse cursor should not duplicate when opening overlay and moving the mouse simultaneously

# 1.2.20 (August 25, 2017)
## Changes and Improvements:
- [Windows] CPU usage improvements for GOG Galaxy Overlay
- [Windows] Overlay will now react to change of keyboard layout (eg. from EN to RU characters)
- Improved version detection of imported games. Galaxy will also not perform file adjustment if it's not needed. Supported only by newer games
- Importing and updating The Witcher 3: GOTY (DVD version) will properly use differential patch mechanism (greatly reduced download size)
- Galaxy update popup made more reliable

## Bugfixes:
- Game updates will no longer fail with disk access problem, after redeeming single DLC with a gift code
- Slightly optimised download process, Galaxy will no longer stop downloading for a while during unpacking small files
- Galaxy will not freeze after quitting during applying diff patches
- It is now possible to log out without internet
- [Windows] Fix for screenshots in Dragon Age: Origins and Hellblade: Senua's Sacrifice
- [Windows] Mouse cursor should not duplicate when opening overlay and moving the mouse simultaneously

# 1.2.21 Beta (August 25, 2017)
## Changes and Improvements:
- Added desktop notification if there are unread notifications in the top menu

## Bugfixes:
- Top menu won't switch to mobile mode in Galaxy
- Fix for excessive memory usage in top menu

1.2.22 (September 05, 2017)
Changes & improvements:
- New top navigation (already known from GOG.com)
- New notifications system:
new notifications dropdown in the top navigation
added desktop notification for forum replies
added desktop notification for wishlisted items discounted
improved pluralisation in desktop notifications
- [MacOS] GOG Galaxy bundle name is renamed to 'GOG Galaxy.app'
- Desktop notification reminding about unseen notifications respects your other notifications settings - e.g. if you've disabled desktop notifications for chat
- GOG Galaxy now supports Wistia videos
- Improved a bit performance, by doing less HTTP requests, which were expected to fail anyway
Bugfixes:
- Fixed an issue with Galaxy trying to install 64-bit redistributables on 32-bit systems
- You can see your own message written in another chat window immediately
- Fixed a bug which could falsely show Not Authorized status on Game, if you've had connection problems when trying to view it
- When you're on settings page of not installed game with auto-updates disabled globally, you won't see untrue sentence "The version you're currently on is no longer available"
- Fixed issue where login/registration form would disappear after 30s (Which existed only in 1.2.21)
- Fixed "Import Folder" not working in certain circumstances
- Fixed false positive conflict when syncing cloud storage
- Time of notification (e.g. "a few seconds ago") in the dropdown will change dynamically when you change Galaxy Client's language
- Text in game settings will no longer overlap, when the game had only two rollbacks and autoupdates were disabled

1.2.23 (September 09, 2017)
- Hotfix for long Galaxy start, when it was installed not to default location
- Friends' statuses should be more up to date

1.2.24 (October 11, 2017)
Changes and Improvements:
- Reworked how the navigation history works, fixing numerous bugs (left/right arrows in top menu)
- Added option to specify command line options when launching games (in each game's settings)
- "Unread notifications" notification doesn't produce sound, and does not have a setting entry by itself
- New in-game achievement notification animation and design
- Improved looks of the close button for chat in Galaxy Overlay
- Galaxy will show a spinner while verifying a game's private channel password. An error will be shown if the password is invalid
- Small improvement in resources usage
- Multiple desktop/in-game concurrent notifications sounds less choppy
Bugfixes:
- Fixed grey (disabled) screen on login screen
- "Continue previous session" setting for starting page will now properly remember the last page you visited before quitting
- Game view background image scaling on ultrawide screens now works properly (no more grey areas on the sides)
- Galaxy will no longer try to install 64 bit redistributables on 32 bit systems
- Fixed a rare crash during game update
- Fixed a bug causing Galaxy to freeze when using it with a slow internet connection
- Sound volume regulation is respected for in-game notifications (50% quieter by default)
- After changing windows back and forth (alt tabbing), input in the overlay will work correctly
- Fixed a visual issue with (hint) text for rollbacks overlapping other text under it
- Time of notification (e.g. "a few seconds ago") in the dropdown will change dynamically when you change Galaxy Client's language
- Galaxy will no longer lose games when updated from version 1.1.30 to latest :)
- The "You have unread notifications" notification won't show up more than once for the same notification
- You won't see "Version you're currently on is not known" paragraph in not installed games settings anymore
- Some scenarios (e.g. importing older game builds with auto-updates disabled) will no longer show newest game version label if Galaxy is not sure about that
- In above scenarios, you'll see "The version you are currently on is not known. You can select the version to update to." instead of untrue "The version you are currently on is no longer available"

1.2.25 (October 16, 2017)
- SDK Networking optimizations

1.2.26 (October 19, 2017)
Bugfixes:
- Fixed networking issue when joining/creating lobby for the first time in game run
- Fixed a bug where in-top-menu notifications didn't appear after app restart in some cases
Post edited Yesterday by TheTomasz
We're experiencing issues with the Cloud Saves backend servers. You might notice some "Failed to sync storage" errors while syncing games.

All your local content is unaffected, and all changes made will be synced automatically once all issues are resolved.
avatar
BKGaming: Anyway, apparently a butch of games got updates for the overlay
Yes, a few games received minor updates required to support the overlay.

avatar
BKGaming: and for some reason "Starbound" is giving me a server problem message when trying to update but the other games updated fine. Must be something on GOG's end.
We've removed the broken Starbound update, so the game should install/work fine. There will be a new minor update in the coming days to fix the overlay.
avatar
Poddy30: Experiencing exactly the same problem as Nebelchen123. Witcher 3 just maxes out the Ram and network bandwith and doesn't start.
It would help us debug this issue if you would create a new issue in our bug tracker and attach your logs:
http://mantis.gog.com/bug_report_page.php
(instruction for the logs are on the bug report page)
avatar
hubacek.jakub: I was already using cloud sync for Witcher 2. After update to 1.2.7 today, there is no evidence about cloud sync. Where was "Saves synced" (or something like that), now there is only "Installed". Did I lose my Cloud Sync feature ? :)
Good luck and thanks for what you created :)
My previous post about cloud saves server status was lost on the previous page, but the storage servers experienced issues today, and we've taken them offline to perform maintenance.

Cloud saves servers are now coming back online, and the system is restoring syncing functionality to all games and users, but that's an ongoing process.

In the meanwhile all your local data is available and you can play games and make new saves. The cloud backup of your data is safe, and syncing will be restored once all servers are online. All changes made locally while serves were offline will be synced automatically, without any additional user actions.
Post edited May 18, 2017 by Venom
avatar
Grimlock: Not sure if it’s important enough to open a Mantis report so I’m going to post this here.

The GalaxyComunicationService is crashing every time I start Shadow Warrior Classic Redux since I’ve updated to 1.2.7.
After that there is a little graphical glitch with the menu to select what you want to play (the main game or the expansion) but it’s possible to start the game.
We'd be thankful if you'd post a bug report. :) Thank you.

About TW3 not starting from Galaxy Client for some of you - as a workaround please run the game directly from the executable. We'll investigate the issue.

To find it, you can use MORE -> Manage installation -> Show folder
Post edited May 19, 2017 by Johny.
avatar
MathieuC: Exactly the same problems and results. A lot of data are send to galaxy-log.gog.com and witcher 3 doesn't start. I will use the bug report page later.
We've already received logs from a couple of users (thank you!), and we've been able to reproduce the issue. It affects only a small number of players. We're working on a fix.
avatar
Poddy30: Report sent but uninstalling and reinstalling gog galaxy seems to have resolved the problem for me :)
We've release GOG Galaxy 1.2.8 a few minutes ago, that fixes the issue.

avatar
ThuNd3R15: Hi :) I've got the same problem with the witcher 3.My pc just freezes when I launch it from the gog galaxy client and the only solution is to restart the pc....If launched from the game folder via exe...it works just fine.Please fix it :)
GOG Galaxy 1.2.8 fixes the issue, just restart GOG Galaxy to update to the latest version
Post edited May 19, 2017 by Venom
avatar
Venom: We've release GOG Galaxy 1.2.8 a few minutes ago, that fixes the issue.

GOG Galaxy 1.2.8 fixes the issue, just restart GOG Galaxy to update to the latest version
avatar
Poddy30: Thanks, nice to know the gog team is on the ball!
Yes, we are:)

https://www.jumpingballs.com/product_images/uploaded_images/jumpingballpic.jpg
avatar
Coreda: Bug: after changing the Notification settings to display on the bottom-left rather than the default bottom-right Galaxy doesn't change its behavior—the notifications still display in the bottom-right.

Tested this on half a dozen updates to games I had pending which displayed the desktop notification when completed for each.

See attached image showing the settings changed. Using Galaxy 1.2.8 (the latest version).
Hi Coreda,

Unfortunately, I was unable to reproduce this issue on my machine. I understand that the issue ocurred for you for notifications on your desktop (not in-game notifications). If so, then we would greatly appreciate you filing a bug report (following the steps outlined in the pinned post at the top of this thread) so that we can track the issue down.

Thanks in advance :)
Foiled
avatar
Coreda: Should this be filed under Client or Overlay under the new issue Project drop-down menu?

Also, which logs should I attach? There are dozens.
If it's happening in Galaxy or on desktop please select "Client". If it happens in-game than please select "Overlay".

As for the logs, please attach all of them, you can just compress the whole "Logs" folder.
Hey,

we have released a new version of Galaxy.

We have added online statuses in Friends Activity on Game View, so you will be able to check who you can play the game with nearly immediately.

The release also contains a fix for screenshots, which in some some were a bit broken.

Also Chinese simplified was added as languages with limited support. 你好 everyone :)
avatar
Pond86: So is there no way not for Galaxy to see a certain folder. As I have two GOG folders (one for games, that I dont want Galaxy to see, and the other for Galaxy.) Galaxy sees them both (despite me only telling it to use the folder I want it to use.)

I don't like Galaxy for non-achievement games as Galaxy tends to crash and hang alot when I have alot of games listed in it.
When you install a game - game will register itself in Galaxy so it's indexed.

You can close Galaxy Client, remove C:\ProgramData\GOG.com\Galaxy\Storage\galaxy.db file, start Galaxy Client again, and then import your games with scan&import function (top-left logo menu) on the folder you want.

edit: also, we're aware of Galaxy acting slow when having hundreds of games indexed.
Post edited May 23, 2017 by Johny.
avatar
phaustus: (snip)
It would help us to fix this issue if you would submit a ticket at https://mantis.gog.com and attach your logs (instructions are provided on the linked page)
avatar
4-vektor: Hello!

I don’t know if someone else already asked this question, but I would like to know why Galaxy seems to be unable to import game folders or even recognize games that were installed using the offline installers.

I already had this happen several times. Two that I remember and just installed recently are Sang-Froid: Tales of Werewolves and The Witcher: Enhanced Edition.

I just installed Witcher and Galaxy tells me it can’t find anything in the game folder. For Galaxy to work with Wicther I would need to uninstall Witcher again, reinstall it via Galaxy, which means I have to download 9 GB of data with my rather slow connection again... This is rather annoying.

Is there any reason why Galaxy simply does not recognize several GOG games that were installed using the offline installer?

Thanks for your help.
I have 3 options for you:

1. Top-left menu icon -> scan & import -> choose parent folder of where the game is installed to

2. Library -> The Witcher: Enhanced Edition (go to Game View) -> MORE -> Manage installation -> "Import folder..." -> choose folder of your game

If those 2 didn't work, then something is wrong with the installed game instance, or Galaxy Client have some problem on your machine (you can file a Mantis report with logs).


3. Library -> The Witcher: Enhanced Edition -> INSTALL -> Choose parent folder of your game folder.

Check if it starts to install inside the same folder, or it creates new one with similar name. If it's the same folder - it should download just the differences (or nothing :) ). If it's different folder, you might cancel the installation, rename your full installation game folder to one that Galaxy created and try again.
avatar
bakagringo: Seriously. What's up with all this tracking?
Google tag manager and google analytics calls are done by gog.com website to gather statistics - you can block them - in the website code we detect that you're blocking it and respect that (nothing will break).

Other google things may be parts of YouTube videos and re-captcha for logging in and redeem page.


You could enable connections to presence.gog.com to make yourself "online" for other users and to see their status (yes, we're thinking about new privacy options).

"CDN" ones are there for us to make game downloads quicker for everybody. Blocking them may break something.


Do you have questions about any other domains?