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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== CLOUD SAVES - STAGGERED RELEASE ==

The Cloud Saves backend will be enabled for selected users in batches. We expect the full rollout to take at least a few days. If the cloud saves feature didn't start working for you yet please give us a few days. We will be posting updates on the rollout process in this thread.

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==
1.2.29 (November 14, 2017)
Changes and Improvements:
- Galaxy will no longer consider partial cloud saves sync (only pull) as complete
- Tweaked desktop notification animations
- Galaxy will no longer periodically fetch friends online status from the server (it will work OK via websockets)
Bugfixes:
- Unity games will no longer hang on Nvidia graphics cards with Overlay turned on
- Fixed several issues which caused game images in the sidebar to not appear
- Fixed a few cases where extracting the archive with game images did not happen (e.g. when the game was installed with an offline installer)
- Faster shutdown during a game update
- Overlay and game time tracking will properly work with games that uses launchers
- [macOS] Fixed a crash, which happend during updating Tyranny with all DLCs
- Fixed background image not being refreshed after it's source has been changed

1.2.30 Beta (December 04, 2017)
- Testing cloudstorage configuration

1.2.31 (07 December, 2017)
Changes and Improvements:
- Improved Overlay scaling on high resolution displays, as well as on low resolutions (for retro games on fullscreen)
- Decreased minimum resolution threshold required for overlay to work
- Game time is saved when closing Galaxy while a game is running
Bugfixes:
- [Windows 10 Fall Creator's update] Fixed Galaxy being auto-started by the system when auto-start was disabled in Galaxy settings
- [Windows] Fixed some cases of "Connection to Communication Service was lost and could not be restored"
- FPS counter will be properly showing up when using AMD graphics cards
- Desktop notification will not be shown if you are using fullscreen application (eg. playing non-GOG game)
- Fixed bug that caused problem with updating games because their files were marked as read only
- Game time tracking information will no longer be lost if you were disconnected when shutting down a game
- Fixed an issue with Overlay not showing up in Elex, when using AMD graphics cards
- Screenshots will work properly in DirectX8 games (eg. Zwei)
- Screenshots won't capture Overlay notifications in DirectX11 games (eg. Elex)
- Fixed rendering issue in OpenGL games (eg. Owlboy)
- Fixed rendering issue in DirectX8 games (eg. Mafia)

1.2.32 (December 20, 2017)
Changes and Improvements:
- Galaxy backend will try to determine best servers for Galaxy Updates
Bugfixes:
- Fix for GOG Galaxy starting very slowly
- Galaxy will not crash when was unable to read user preferences file during initialization
- Friend online notifications won't appear in batches after you wake your system from sleep, or regain internet connectivity
- Galaxy will not falsely bump your gametime tracking by huge value when failing to start a game

1.2.33 (January 10, 2018)
- GOG Galaxy SDK optimizations and bugfixes

1.2.34 (January 17, 2018)
- GOG Galaxy SDK small bugfix in logging routine

1.2.35 Beta (January 17, 2018)
Changes and Improvements:
- Chromium Embedded Framework was updated to version 62, resulting in improved CPU and memory performance
- Cloud copy of save games will be removed on next sync when local files are removed and quota is exceeded
Bugfixes:
- [MacOS] Fixed a bug with user avatar not being visible after installation
- [Windows] Fixed Unicode support in Galaxy Overlay

1.2.36 (January 31, 2018)
Changes and Improvements:
- Chromium Embedded Framework was updated to version 62, resulting in improved CPU and memory performance
- Cloud copy of save games will be removed on next sync when local files are removed and quota is exceeded
Bugfixes:
- Fixed a bug in GOG Galaxy SDK, which could cause games to crash
- [MacOS] Fixed a bug with user avatar not being visible after installation
- [Windows] Fixed Unicode support in Galaxy Overlay

1.2.37 (February 05, 2018)
Changes and Improvements:
- After quitting a game, GOG Galaxy will check if game updates are available
- Added indication on gameview that a game's beta channel is no longer available
- General improvements to download mechanism
Bugfixes:
- [Windows] Fixed GOG Galaxy Notifications Renderer's icon and details
- Fixed Galaxy self-update on MacOS with multiple system accounts
- Fixed issues with starting GOG Galaxy, when one of the configuration files was corrupt
- Fixed issue where some DOSBox games would be broken by Galaxy updates

1.2.38 Beta (Februrary 28, 2018)
- Released only to beta, it consisted changes from 1.2.39

1.2.39 (March 13, 2018)
Changes and Improvements:
- Increased the default number of download threads from 10 to 32. This should improve download speeds at the cost of CPU usage.
- Improvements to windows handling: size and position persistance, native behaviours
- [MacOS] GOG Galaxy notifications respect "Do Not Disturb mode"
- Small network improvements during GOG Galaxy update
Bugfixes:
- Fixed a bug with downloading older games in China
- Fixed rare issue where downloading a backup installer would fail with "Server problem" for no apparent reason
- [MacOS] Fixed showing %appName% instead of the application name in an error dialog

1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation
Post edited June 13, 2018 by TheTomasz
Hey,

we've got reports that after last update (1.2.43) GOG Galaxy is crashing. Worry not, there is an easy workaround for it :)

The crash may only happen when GOG Galaxy is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version.

That is probably not most common situation, but still may happen.

Workaround is simple, you can choose one:
- Launch GalaxyClient.exe from GOG Galaxy installation directory (Default: C:\Program Files (x86)\GOG Galaxy)
- Open Start Menu, look for GOG galaxy and launch it

We are working on a fix, it will be probably released next week.
Post edited June 04, 2018 by TheTomasz
We're experiencing issues with the Cloud Saves backend servers. You might notice some "Failed to sync storage" errors while syncing games.

All your local content is unaffected, and all changes made will be synced automatically once all issues are resolved.
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BKGaming: Anyway, apparently a butch of games got updates for the overlay
Yes, a few games received minor updates required to support the overlay.

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BKGaming: and for some reason "Starbound" is giving me a server problem message when trying to update but the other games updated fine. Must be something on GOG's end.
We've removed the broken Starbound update, so the game should install/work fine. There will be a new minor update in the coming days to fix the overlay.
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Poddy30: Experiencing exactly the same problem as Nebelchen123. Witcher 3 just maxes out the Ram and network bandwith and doesn't start.
It would help us debug this issue if you would create a new issue in our bug tracker and attach your logs:
http://mantis.gog.com/bug_report_page.php
(instruction for the logs are on the bug report page)
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hubacek.jakub: I was already using cloud sync for Witcher 2. After update to 1.2.7 today, there is no evidence about cloud sync. Where was "Saves synced" (or something like that), now there is only "Installed". Did I lose my Cloud Sync feature ? :)
Good luck and thanks for what you created :)
My previous post about cloud saves server status was lost on the previous page, but the storage servers experienced issues today, and we've taken them offline to perform maintenance.

Cloud saves servers are now coming back online, and the system is restoring syncing functionality to all games and users, but that's an ongoing process.

In the meanwhile all your local data is available and you can play games and make new saves. The cloud backup of your data is safe, and syncing will be restored once all servers are online. All changes made locally while serves were offline will be synced automatically, without any additional user actions.
Post edited May 18, 2017 by Venom
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Grimlock: Not sure if it’s important enough to open a Mantis report so I’m going to post this here.

The GalaxyComunicationService is crashing every time I start Shadow Warrior Classic Redux since I’ve updated to 1.2.7.
After that there is a little graphical glitch with the menu to select what you want to play (the main game or the expansion) but it’s possible to start the game.
We'd be thankful if you'd post a bug report. :) Thank you.

About TW3 not starting from Galaxy Client for some of you - as a workaround please run the game directly from the executable. We'll investigate the issue.

To find it, you can use MORE -> Manage installation -> Show folder
Post edited May 19, 2017 by Johny.
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MathieuC: Exactly the same problems and results. A lot of data are send to galaxy-log.gog.com and witcher 3 doesn't start. I will use the bug report page later.
We've already received logs from a couple of users (thank you!), and we've been able to reproduce the issue. It affects only a small number of players. We're working on a fix.
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Poddy30: Report sent but uninstalling and reinstalling gog galaxy seems to have resolved the problem for me :)
We've release GOG Galaxy 1.2.8 a few minutes ago, that fixes the issue.

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ThuNd3R15: Hi :) I've got the same problem with the witcher 3.My pc just freezes when I launch it from the gog galaxy client and the only solution is to restart the pc....If launched from the game folder via exe...it works just fine.Please fix it :)
GOG Galaxy 1.2.8 fixes the issue, just restart GOG Galaxy to update to the latest version
Post edited May 19, 2017 by Venom
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Venom: We've release GOG Galaxy 1.2.8 a few minutes ago, that fixes the issue.

GOG Galaxy 1.2.8 fixes the issue, just restart GOG Galaxy to update to the latest version
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Poddy30: Thanks, nice to know the gog team is on the ball!
Yes, we are:)

https://www.jumpingballs.com/product_images/uploaded_images/jumpingballpic.jpg
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Coreda: Bug: after changing the Notification settings to display on the bottom-left rather than the default bottom-right Galaxy doesn't change its behavior—the notifications still display in the bottom-right.

Tested this on half a dozen updates to games I had pending which displayed the desktop notification when completed for each.

See attached image showing the settings changed. Using Galaxy 1.2.8 (the latest version).
Hi Coreda,

Unfortunately, I was unable to reproduce this issue on my machine. I understand that the issue ocurred for you for notifications on your desktop (not in-game notifications). If so, then we would greatly appreciate you filing a bug report (following the steps outlined in the pinned post at the top of this thread) so that we can track the issue down.

Thanks in advance :)
Foiled
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Coreda: Should this be filed under Client or Overlay under the new issue Project drop-down menu?

Also, which logs should I attach? There are dozens.
If it's happening in Galaxy or on desktop please select "Client". If it happens in-game than please select "Overlay".

As for the logs, please attach all of them, you can just compress the whole "Logs" folder.
Hey,

we have released a new version of Galaxy.

We have added online statuses in Friends Activity on Game View, so you will be able to check who you can play the game with nearly immediately.

The release also contains a fix for screenshots, which in some some were a bit broken.

Also Chinese simplified was added as languages with limited support. 你好 everyone :)
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Pond86: So is there no way not for Galaxy to see a certain folder. As I have two GOG folders (one for games, that I dont want Galaxy to see, and the other for Galaxy.) Galaxy sees them both (despite me only telling it to use the folder I want it to use.)

I don't like Galaxy for non-achievement games as Galaxy tends to crash and hang alot when I have alot of games listed in it.
When you install a game - game will register itself in Galaxy so it's indexed.

You can close Galaxy Client, remove C:\ProgramData\GOG.com\Galaxy\Storage\galaxy.db file, start Galaxy Client again, and then import your games with scan&import function (top-left logo menu) on the folder you want.

edit: also, we're aware of Galaxy acting slow when having hundreds of games indexed.
Post edited May 23, 2017 by Johny.
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phaustus: (snip)
It would help us to fix this issue if you would submit a ticket at https://mantis.gog.com and attach your logs (instructions are provided on the linked page)
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4-vektor: Hello!

I don’t know if someone else already asked this question, but I would like to know why Galaxy seems to be unable to import game folders or even recognize games that were installed using the offline installers.

I already had this happen several times. Two that I remember and just installed recently are Sang-Froid: Tales of Werewolves and The Witcher: Enhanced Edition.

I just installed Witcher and Galaxy tells me it can’t find anything in the game folder. For Galaxy to work with Wicther I would need to uninstall Witcher again, reinstall it via Galaxy, which means I have to download 9 GB of data with my rather slow connection again... This is rather annoying.

Is there any reason why Galaxy simply does not recognize several GOG games that were installed using the offline installer?

Thanks for your help.
I have 3 options for you:

1. Top-left menu icon -> scan & import -> choose parent folder of where the game is installed to

2. Library -> The Witcher: Enhanced Edition (go to Game View) -> MORE -> Manage installation -> "Import folder..." -> choose folder of your game

If those 2 didn't work, then something is wrong with the installed game instance, or Galaxy Client have some problem on your machine (you can file a Mantis report with logs).


3. Library -> The Witcher: Enhanced Edition -> INSTALL -> Choose parent folder of your game folder.

Check if it starts to install inside the same folder, or it creates new one with similar name. If it's the same folder - it should download just the differences (or nothing :) ). If it's different folder, you might cancel the installation, rename your full installation game folder to one that Galaxy created and try again.
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bakagringo: Seriously. What's up with all this tracking?
Google tag manager and google analytics calls are done by gog.com website to gather statistics - you can block them - in the website code we detect that you're blocking it and respect that (nothing will break).

Other google things may be parts of YouTube videos and re-captcha for logging in and redeem page.


You could enable connections to presence.gog.com to make yourself "online" for other users and to see their status (yes, we're thinking about new privacy options).

"CDN" ones are there for us to make game downloads quicker for everybody. Blocking them may break something.


Do you have questions about any other domains?