It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
high rated
!!! PLEASE READ BEFORE POSTING !!!

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)

Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- throttling max download speed is not yet possible
- notifications related to incoming chat messages and friend requests does not always disappear instantly when consumed and may require reloading Store page
- games imported from existing installations will auto-update once, even if updating is disabled
- Moving Galaxy from /Applications on Mac OS X will stop the app from working
- Galaxy cannot be launched by other users on the same computer
Post edited October 03, 2016 by Liosan
high rated
Hi Everyone,

Below you can find the changelog of GOG Galaxy.

Changelog 1.1.15 (September 7th, 2016):
Changes / Improvements:
• Added Wallet button in dropdown menu under user's avatar
• Performance improvements on UI speed and a little on CPU usage
• Enabled copying text in Galaxy forums
• History will now remember only the 100 most recent pages in history
Bugfixes:
• Fix for "Disk access problem" bug, which broke installation and updates of games. (Bug happened on Windows only, but general mechanism is better on OS X as well)
• Fix for Verify/Repair, which did not work in some scenarios (The above bug for example)
• Fix for "Server problem" while downloading backup installers or other goodies. They will now work, even if temporary download folder is same as destination folder
• Fixed situations in which Store page sometimes did not load properly after waking up computer

Changelog 1.1.16 (September 19th, 2016):
Improvements:
• Galaxy now supports H.264 codecs
• Much better handling of paying using third party processors (PayPal, paysafecard etc.)
• Friends and chat window now scale with the system scaling factor
• New and prettier GOG Eula will be used in games
• Better handling of loading timeouts

Bugfixes:
• "INSTALLED" label will appear all pages of the library now
• Fixed a bug with game time tracking for some games. Galaxy will now register more than one minute:)
• Fixed a bug in which Galaxy in rare cases could not be able to update the game (bug rather existed in rollbacks)
• Galaxy will no longer show a little bit of bare code upon launching
• Fixed blurred images in sidebar expanded list mode

Changelog 1.1.17(hotfix September 20th, 2016):
• Fixed crashes and 'Disk Access Problem' caused by updating Galaxy from 1.1.12 (and earlier versions) to 1.1.16

Changelog 1.1.18 (October 19th, 2016):
Improvements:
• More accurate game time tracking mechanism
• Improved mechanism showing current online status between friends

Bugfixes:
• Fixed a bug which caused Galaxy to stop tracking game time

Changelog 1.1.19 (October 25th, 2016):
Improvements:
• We have removed download size from Galaxy updater. It showed faulty data, as Galaxy Updater doesn't download > 100mb each time and only downloads differences. It will come back in nearest future, when it will show correct data:)
• The first check for game updates will be done 15s after Galaxy starts, instead of 5 minutes.
• OSX: Improved mechanism responsible for removing old files left by Galaxy updates
• OSX: Improved the way Galaxy handles installing games into protected locations like /Applications; you will receive a password prompt about a "Helper tool" installation

Bugfixes:
• Fixed "Essential components missing" error which sometimes appeared after fresh installation
• Fixed a situation where failure in Updater could lead to Galaxy not being able to launch
• Fixed self-update on OSX to properly delete leftover files
• Fixed friends window losing functionality after network loss and reconnect
• Fixed blurry Windows 10 Galaxy tray icon
• Galaxy will remember maximised window status

Changelog 1.1.20(November 2nd, 2016)
Bugfixes:
• Fixed installing XNA4 and other msi-based dependencies.
• Store page won't be reloaded twice upon logging in

Changelog: 1.1.21 (November 17th, 2016)
Improvements / changes:
• Added "with preview updates" suffix to Galaxy window title
• Small optimizations with memory and Galaxy loading time
• Small improvements with updater, it should fail less

Bugfixes:
• Fixed a bug with Galaxy refreshing pages
• Fixed occasional crashes

Changelog 1.1.22 (November 22nd, 2016)
Bugfixes:
• Galaxy will no longer freeze when downloading a game update and checking another game in library
• Galaxy should crash even less now:)

Changelog 1.1.23 (November 28th, 2016)
Bugfixes:
• Galaxy will be now able to reconnect to internet correctly, if computer was put to sleep and then woken up without (initially) Internet connection
• Downloading of games/updates should have less impact on starting other installations

Changelog 1.1.24(December 6th, 2016)
Bugfixes:
• Downloading an installer with Galaxy and using it to install the game should not result in redownloading the whole game again
• Updater should no longer report over 100% progress on download

Adjustments:
• Increased timeout for failures during sign in
• Increased timeout for "Loading Timeout"

Changelog 1.1.25 (December 20th, 2016)
Bugfixes:
• Fixed a crash when trying to install certain games (Game affected was 1979 Revolution: Black Friday).

Changelog 1.1.26 (December 23rd, 2016, Preview only)
Changes:
• Introduced new downloading mechanism

Changelog 1.1.27 (January 26th, 2017, Preview)
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.27 (January 31th, 2017)
Changes:
• Introduced new downloading mechanism
Bugfixes:
• Aborting or pausing downloads will be smoother (They will stop faster)
• Pausing downloads will no longer cause memory usage to go super high

Changelog 1.1.28 (March 10th, 2017)
Changes / Improvements:
- Better support for differential patches. They are now seperate depending on game's language and system bitness
- Italian & Japanese partial support + more Spanish translations
- Improved checking for new available updates of the games
- We'll sort available DLCs alphabetically
Bugfixes:
- Fixed a crash when Galaxy doesn't have permissions to the logs directory
- Fixed showing empty grey page after a while of inactivity
- Fixed infinite spinner after going to support page
- Fixed displaying of prices in cart when they were over 999 (Bug caused by a comma in the price)
- MacOS: Popup windows (for example chat) will no longer open as a tab but as a separate window instead
- MacOS: Fixed memory leak (~30MB upon GOG Galaxy launch)
- MacOS: Fixed memory leak while playing a game

Changelog 1.1.29 (March 14nd, 2017)
Changes:
- Changes in downloading mechanism, which allows for better control over download's flow
Bugfixes:
- Fixed displaying progress of differential patches (It did not display the "Extracting" status)

Changelog 1.1.30 (March 16th, 2017)
Bugfixes:
- Fixed a crash within games downloading mechanism

== PREVIEW UPDATES* ===

HOW TO ENABLE PREVIEWS?
Go to your Galaxy settings and check the option to receive preview updates.

HOW TO DISABLE PREVIEW?
- Uninstall Galaxy
- Download current installer from gog.com/galaxy
- Install Galaxy
- Import your games

Changelog 1.2.0 (March 22nd, 2017)
Changes and improvements:
- Cloud saves backup and syncing (supported games only)
- Screenshot capture with F12 (supported games only)
- In-game overlay with FPS counter and notifications (supported games only)
- Greatly improved chat, also in overlay
- Ability to enable or disable achievements, game time tracking, auto-updating games and more
- Desktop and in-game notifications system
- Ability to set bandwidth limit and scheduler
- New settings window
- Rarity information in achievements
- Abort button next to installation status
- Only one Galaxy Updater window will be shown in most cases
- GOG Galaxy updates will be downloaded in the background
- Games are now downloaded directly to their install directory, instead of a temporary location
- Galaxy changelog is displayed in Galaxy

Bugfixes:
- Fixed game time tracking issues
- Initial size of Galaxy Client window will respect Windows scaling
- Improved Windows 10 Galaxy tray icon
- Fixed a bug which caused Galaxy to redownload whole data in case of a failure of installation/update
- Thumbnail highlighting in media gallery now works properly
- Decreased client's network and CPU usage (especially for a lot of games)
- MacOS: Fixed situation when Galaxy Client could downloading due to App Nap
- MacOS: Fixed crash when logging out with "New post" popup open
- MacOS: Fixed game processes not being properly cleaned up after exiting
Post edited March 22, 2017 by TheTomasz
high rated
For everyone who has a problem with missing api-ms-crt dlls in Client's versions post 1.1.5:
Please install one of those windows update: https://support.microsoft.com/en-us/kb/2999226 https://support.microsoft.com/en-us/kb/3118401
You may need to update Windows to meet the requirements for these:
For Windows 8.1 and for Windows Server 2012: https://support.microsoft.com/en-us/kb/2919355
For Windows 7 and for Windows Server 2008 R2: https://support.microsoft.com/en-us/kb/976932

You can also try reinstalling Microsoft Visual C++ Redistributables 2015 (x86) if you meet above requirements.
Available here: https://www.microsoft.com/en-us/download/details.aspx?id=48145

If above instructions doesn't work for you, create a separate issue on mantis.gog.com and we'll try to help you individually.

Please note that this solution only helps with the missing api-ms-crt dlls.


========================================================================================


Answering this question: Why 1.1 doesn't work after updating to 1.2?

This is happening probably due to incompatible database from version 1.2, please delete this folder:
%ALLUSERSPROFILE%\GOG.com\Galaxy\storage
usually
C:\ProgramData\GOG.com\storage\

Then you'll have to use scan&import (menu under the top Galaxy logo) function to see your games back in Galaxy Client.
Attachments:
Post edited March 27, 2017 by TheTomasz
avatar
Terryv6: Okay, I own many Gog purchased games. I followed the instructions on adding them to Gog Galaxy and they were for the most part manually installed. Now, can I go to the areas that they were previously installed and delete them?
By importing an already installed game to Galaxy, you tell it to use the files in that location. So it is similar to installing the game there from Galaxy. If you now delete those files (after you've installed the game), the game will no longer run and you'll have to download it again.

If you are not talking about the game files but the installers, yes, the installers can safely be deleted (or better yet, archived).
avatar
Terryv6: Okay, I own many Gog purchased games. I followed the instructions on adding them to Gog Galaxy and they were for the most part manually installed. Now, can I go to the areas that they were previously installed and delete them?
avatar
JMich: By importing an already installed game to Galaxy, you tell it to use the files in that location. So it is similar to installing the game there from Galaxy. If you now delete those files (after you've installed the game), the game will no longer run and you'll have to download it again.

If you are not talking about the game files but the installers, yes, the installers can safely be deleted (or better yet, archived).
Thanks, that answered my question. I just didn't want to have copies in two folders. I suppose if I was really into it, I could delete them all and reinstall them to the gog galaxy client folder. Too much like work though...
high rated
avatar
Venom: ... improve stability and download speeds, and also release updates in a more timely manner, as game developers will be able to automate integration with Galaxy.
I assume this means that eventually developers will be able to push out updates themselves to Galaxy users? Because this is a must have imo, how long it took for the Turok patch to be released over the holidays is proof of this when compared to how fast it came to competing services.

Looking forward to the download/patching improvements...
Post edited January 07, 2016 by BKGaming
high rated
avatar
BKGaming: I assume this means that eventually developers will be able to push out updates themselves to Galaxy users?
We will be rolling this out to selected developers in the first phases, but in general, yes, that's the idea. The more automated the whole process is, the more timely release we can have, and of course for new games getting updates on time is key.
avatar
BKGaming: I assume this means that eventually developers will be able to push out updates themselves to Galaxy users?
avatar
Venom: We will be rolling this out to selected developers in the first phases, but in general, yes, that's the idea. The more automated the whole process is, the more timely release we can have, and of course for new games getting updates on time is key.
Sounds great. This is a must given what expectations people from Steam coming here have. It's unfortunate to think how many sales and customers GOG may have lost b/c of people getting frustrated with slow patches, so I'd recommend finding a way to make PR announcements about this.
avatar
BKGaming: I assume this means that eventually developers will be able to push out updates themselves to Galaxy users?
avatar
Venom: We will be rolling this out to selected developers in the first phases, but in general, yes, that's the idea. The more automated the whole process is, the more timely release we can have, and of course for new games getting updates on time is key.
Thank you. Can't wait for this.
avatar
BKGaming: I assume this means that eventually developers will be able to push out updates themselves to Galaxy users?
avatar
Venom: We will be rolling this out to selected developers in the first phases, but in general, yes, that's the idea. The more automated the whole process is, the more timely release we can have, and of course for new games getting updates on time is key.
Will the normal installers lag behind in the patch level or will they be available as soon as the GOG Galaxy updates?
Люди добрые подскажите пожалуста как мне преобрести длс 17 каменое сердце для ведьмака 3 если я живу в стране израиль и в магазинах нет дисков (преподчитаю диски) в продаже и не могу оформить заказ через GOG пишит что не правельно вожу номер кридитки (название кридитки -исракарт- израиьская карта считаеться тут визой ) игра ведьмак 3 и 16 длс куплино в магазине израиля за 210 шекелей да еще GOG пишит что призаказе у вас не правильный регион я не поиму разница в чем если пытаюсь купить длс через интернет по банковской карте
Witcher 3 was working great, until the "minor update" (07 January 2016) now video jumps and stops while moving. The problem gets worse when fighting. Please assist. Running on PC
avatar
TLM1948: Witcher 3 was working great, until the "minor update" (07 January 2016) now video jumps and stops while moving. The problem gets worse when fighting. Please assist. Running on PC
You can try to disable to overlay, to check if it's causing the issue. Please go to Galaxy -> Witcher 3 view -> More -> Configure and disable the "Overlay" DLC.

If it will help please let us know details of your computer (OS, graphics card, drivers version, DX version) so we can try to replicate the issue.
avatar
TrueDosGamer: Which OS and version did you install it on?

My guess is they haven't even started on a Linux version until they get the Windows version out of beta.

It might take 3 years total to see a working stable final version. At the moment I couldn't even see the networked games hosted so I'm hoping it gets fixed a year from now.
avatar
Crsldmc: Win7 and 10, works flawlessly on both for me.
The only thing that works for me is the GOG Galaxy browser and downloading GOG Galaxy patch files for the game. But not seeing any multiplayer games in TROTT. Maybe it only works fully only in W7 and W10 so far.
Post edited January 12, 2016 by TrueDosGamer
Is there no way to take screenshots?

Also, this might be something I'm missing, but when a friend messages me on Galaxy, I don't see it pop up. Is it supposed to? I'm playing Witcher 3 at the moment and on multiple occasions I have seen chat messages only after I exit the game. Am I doing something wrong with notifications or the overlay?
I have another question - most of the time my friends don't show up as playing anything even if they are, they're simply marked as "Online". When I asked a friend of mine once to watch their friend tab closely while I try to run a game, they later informed me that my status changed to "Playing <game>" for a brief moment and then reverted back to simple "Online".

So is this issue being worked on?

Also, reading previous comments - does Witcher 3 already have the Galaxy overlay functioning? :o Would someone take a screenshot to show me? :P
Edit: Alright, I've found out it's not the full overlay, only achievement notifications.
Post edited January 12, 2016 by Taro94
avatar
Skeksis25: Is there no way to take screenshots?

Also, this might be something I'm missing, but when a friend messages me on Galaxy, I don't see it pop up. Is it supposed to? I'm playing Witcher 3 at the moment and on multiple occasions I have seen chat messages only after I exit the game. Am I doing something wrong with notifications or the overlay?
Overlay is not done yet, only shows achievements as of right now. Full overlay is being worked on still.
avatar
Skeksis25: Is there no way to take screenshots?

Also, this might be something I'm missing, but when a friend messages me on Galaxy, I don't see it pop up. Is it supposed to? I'm playing Witcher 3 at the moment and on multiple occasions I have seen chat messages only after I exit the game. Am I doing something wrong with notifications or the overlay?
Notification about chat messages will be enabled in the next update, so in the next couple of weeks. For now only achievements notifications are fully supported.