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General discussionGames Missing From My Shelf(161 posts)(161 posts)
(161 posts)
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This is my favourite topic
Posted May 01, 2015
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skeletonbow: and roughly what they are doing short term to deal with that, as well as what their long term strategy is to fix the shelf to be stable and reliable. Doesn't need extreme details but some bullet points would be nice.
There was a bluepost saying it would be fixed with the coming update to the account system / page. Whenever this will happen. I doubt we'll get more info.
Posted May 01, 2015
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skeletonbow: and roughly what they are doing short term to deal with that, as well as what their long term strategy is to fix the shelf to be stable and reliable. Doesn't need extreme details but some bullet points would be nice.
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moonshineshadow: There was a bluepost saying it would be fixed with the coming update to the account system / page. Whenever this will happen. I doubt we'll get more info.
Ah good to hear, I must have missed that. My gut instinct tells me "sometime in the next 3-6 months" but we'll have to wait and see. It's clear they're making major changes to various things of which some are partly visible to us over time at least, like the CDPR account merge and other stuff. Looking forward to what they come up with.
Posted May 01, 2015
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moonshineshadow: Did you participate in the Witcher Adventure Game Beta? That left a hole in the shelf of many people.
http://www.gog.com/forum/general/empty_space_on_the_shelf
Yes! I'm sure this is probably the case for me, since it's been there for a while now. Thanks for shedding some light on it for me. I suppose the current solution is "wait until the gog team sorts it out," then?

Much appreciated.
Posted May 12, 2015
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Chamb: Hi all,

Just wanted to let you know that we are working on solving this issue as soon as possible. From our observations this bug is connected only to Fallout, other titles are not affected.

Please rest assured that no matter what nobody will loose anything from their account! At the same time please accept my apologies as this is unacceptable situation (we are all aware of this!), and thank you very much for your understanding and patience.

EDIT:
As a side note, in parallel to supporting and fixing current one we are working on brand new My Account section. Obviously it will have all the bugs ironed out + together with it we will be introducing new section called Order History (which will allow you to keep track of your past purchases).
*edit: sorry, I reported falsely. A search for Fallout while the hidden section is active only returns hidden games in the search result, thus I didn't see Fallout 1 as it was unhidden. Put all my Fallout games on unhidden now, for clarity. Sorry for the erroneous report.
Post edited May 12, 2015 by DubConqueror
Posted May 12, 2015
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DubConqueror: I saw someone suggesting to do an account refresh, but with the account section overhaul, https://www.gog.com/account/refresh leads to a friendly GOG bear saying '404: Oh noes, there's nothing there'.
From the 'A new My Account' thread:
https://www.gog.com/user/refresh

Yesterday it added the new Directx 11 version of Shadow Warrior 2013 for me, so it's working.
Posted May 12, 2015
The number of my games is going up and down all the time and because of the unbundling mess I have no chance of checking why the number just went down again.
Posted September 12, 2015
Just noticed that I'm missing Alien Shooter + Expansions from my shelf. Purchased the game in the same order as Alien Shooter 2: Reloaded which does show up on my shelf. A couple months ago, both games showed up properly and under orders & settings, they're both there as well.

Anyone else missing Alien Shooters + Expansions on the shelf or is it just me?
Posted September 12, 2015
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awalterj: Anyone else missing Alien Shooters + Expansions on the shelf or is it just me?
I have it on my shelf, fyi.
Posted September 12, 2015
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awalterj: Just noticed that I'm missing Alien Shooter + Expansions from my shelf. Purchased the game in the same order as Alien Shooter 2: Reloaded which does show up on my shelf. A couple months ago, both games showed up properly and under orders & settings, they're both there as well.

Anyone else missing Alien Shooters + Expansions on the shelf or is it just me?
Nothing missing here too.
Posted September 12, 2015
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budejovice: I have it on my shelf, fyi.
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toxicTom: Nothing missing here too.
Thanks for the feedback budejovice and toxicTom, in that case it's an issue on my account only - just sent a ticket to support.
Posted September 12, 2015
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awalterj: Thanks for the feedback budejovice and toxicTom, in that case it's an issue on my account only - just sent a ticket to support.
Fingers crossed.
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This is my favourite topic
Community
General discussionGames Missing From My Shelf(161 posts)(161 posts)
(161 posts)