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General discussionDifferent prices for Windows and Mac users?(10 posts)solved(10 posts)solved
(10 posts)solved
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This is my favourite topic
Posted March 07, 2016
I've encountered something strange today, and I sincerely hope this is a bug and not some kind of hidden scam on part of GoG, or I'l be utterly disappointed.

It seems that when I open the gog.com website on my Windows PC at work with Google Chrome browser, I get nice and reasonable prices displayed for the games, say in my wishlist. And when I come home and open the same website on my Mac with Safari browser, I get outrageously high prices for the same games displayed. How so? Dollar is set as a default currency in both instances.

Please, have a look at the issue yourselves and tell me what you think. 2 screenshots attached. Thanks in advance.
Attachments:
20160307-mac.png (302 Kb)
20160307-win.png (458 Kb)
This question / problem has been solved by JudasIscariotimage
Posted March 07, 2016
Yeah... Something tells me that your Windows PC is set to Ukraine prices and the Mac is set to US prices, nothing to do with the OS you're using...
Posted March 07, 2016
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vazub: I've encountered something strange today, and I sincerely hope this is a bug and not some kind of hidden scam on part of GoG, or I'l be utterly disappointed.

It seems that when I open the gog.com website on my Windows PC at work with Google Chrome browser, I get nice and reasonable prices displayed for the games, say in my wishlist. And when I come home and open the same website on my Mac with Safari browser, I get outrageously high prices for the same games displayed. How so? Dollar is set as a default currency in both instances.

Please, have a look at the issue yourselves and tell me what you think. 2 screenshots attached. Thanks in advance.
It seems that GOG isn't recognizing your location properly on your home. You may want to contact them about this.
Post edited March 07, 2016 by Grargar
Posted March 07, 2016
Whoah dude, those prices man......
Would have bought all those games already.. empty the goddamn GOG catalogue. My collection would finally be complete. Mmmmmm hoarding.....

But actually, the website thinks you're from the US for some reaosn, most probably mis-setup localization settings
Posted March 08, 2016
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vazub: ...I sincerely hope this is a bug and not some kind of hidden scam on part of GoG, or I'l be utterly disappointed.
... on my Mac with Safari browser, I get outrageously high prices for the same games displayed....
The question is probably already answered by the guys above, but just to put this straight: These outrageously high prices is what 95% of GOG users have to pay. Regional pricing for Ukraine, Russia and some other former Soviet Republiques is ridiciously low, causing utter disappointment for everybody elsewhere.
Posted March 08, 2016
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vazub: ...I sincerely hope this is a bug and not some kind of hidden scam on part of GoG, or I'l be utterly disappointed.
... on my Mac with Safari browser, I get outrageously high prices for the same games displayed....
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DeMignon: The question is probably already answered by the guys above, but just to put this straight: These outrageously high prices is what 95% of GOG users have to pay. Regional pricing for Ukraine, Russia and some other former Soviet Republiques is ridiciously low, causing utter disappointment for some people elsewhere.
There, fixed. : )
Posted March 08, 2016
avatar
vazub: I've encountered something strange today, and I sincerely hope this is a bug and not some kind of hidden scam on part of GoG, or I'l be utterly disappointed.

It seems that when I open the gog.com website on my Windows PC at work with Google Chrome browser, I get nice and reasonable prices displayed for the games, say in my wishlist. And when I come home and open the same website on my Mac with Safari browser, I get outrageously high prices for the same games displayed. How so? Dollar is set as a default currency in both instances.

Please, have a look at the issue yourselves and tell me what you think. 2 screenshots attached. Thanks in advance.
We don't have different prices for Windows, Mac, or Linux users.

What I recommend doing:

Check to make sure you are not behind a VPN with a U.S. or Western Europe IP address on your home PC.

Check your IP and do a "whois <your IP address>" in the search engine of your choice to find out what region you have.

Check with your ISP if there's anything suspicious going on with them.

Check out our Russian language discussion forum https://www.gog.com/forum/general_ru#1457390395 to see if anyone in your country has experienced a similar issue.

Last but certainly not least, please write to us by following this link: https://www.gog.com/support/contact/general_website_questions and select "website glitches or accessibility" issues and make sure you put something like "Different prices on two computers" or something of the sort and give our Support department as much info as you can regarding this issue :)
Posted March 08, 2016
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vazub: ...I sincerely hope this is a bug and not some kind of hidden scam on part of GoG, or I'l be utterly disappointed.
... on my Mac with Safari browser, I get outrageously high prices for the same games displayed....
avatar
DeMignon: The question is probably already answered by the guys above, but just to put this straight: These outrageously high prices is what 95% of GOG users have to pay. Regional pricing for Ukraine, Russia and some other former Soviet Republiques is ridiciously low, causing utter disappointment for everybody elsewhere.
Yeah, me for example, I'm from a former Soviet Republic, why do I have to pay the high prices ? ;( I want
superawesome low prices aswell
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JudasIscariot: Check out our Russian language discussion forum https://www.gog.com/forum/general_ru#1457390395 to see if anyone in your country has experienced a similar issue.
Whoah, maybe he is an actual Ukrainian dude and doesn't speak Russian, dat Russian chauvinism dude.
Post edited March 08, 2016 by dewtech
Posted March 08, 2016
Thanks everyone for suggestions.

I have contacted the CS on this matter and hope we get to the bottom of this. For those wondering, I am not using any VPN service, and IP location services show my geographic location correctly. That's what triggered my suspicion over Win vs. Mac price preferences in the first place. Looks like there might be some bug on part of the website after all - we'll see.
Posted March 08, 2016
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DeMignon: ... causing utter disappointment for some people elsewhere.
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HunchBluntley: There, fixed. : )
Fair enough ;-)
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This is my favourite topic
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General discussionDifferent prices for Windows and Mac users?(10 posts)solved(10 posts)solved
(10 posts)solved