Because they refuse to give us any response, any clarification whatsoever. Why do Chinese gamers deserve an immediate response, but when we point out the holes in their excuse, we get the silent treatment? Why is that OK to you?
They did release a statement. You just didn’t like it. I’m not sure what clarification you think is necessary. If they released a statement that said, “We decided not to sell this game because it would upset gamers in the Chinese market and that market is a large market we don’t want to lose market share in.” Would it really make you any happier? No, it wouldn’t. So what do they have to gain from providing clarification? They gain nothing, they would only provide ammunition to people who want to attack them and bad publicity. What you’re asking for makes no sense for them to do.
I would be happy to read an official statement containing a reasonable explanation as to why GoG decided not to release it to the rest of the world. There can't be a reason for this. They do it to Australian customers, Drakensang, they don't get access to this game. So if they are able to block games in certain countries they could very well do it for Devotion in China.
They can't say Oh, it would offend Chinese [i]netizens/gamers
and they would boycott us over it[/i] so we can't release it on our worldwide store
and expect any reasonable person to believe it. Unless GoG thinks of the Chinese netizens/gamers
residing in other countries all over the world, who might be offended over this game, asking their fellow citizens to boycott Cyberpunk or the whole store. Not a reasonable explanation for their move.
So there really isn't much left they could possibly say to smooth things over. They could still release it, without statement, and block it for China. If they do feel offended, so be it, this isn't going to hurt GoG as much as they think it would. Reason being that while many may boycott CP or GoG, the urge to buy and play their games will be stronger. Making assumptions here, if it is anywhere like PC police, or minorities with hundreds of thousands of like minded (or mindless) followers, bots, etc. threatening to boycott, there is even less reason to even consider their threats. Why? Because in updates to the story on some HK and Taiwanese sources, it doesn't seem that any official parties had been involved in this, or orders from above.
Whatever they decide to do or say, if anything, could work for or against them. Saying nothing or not reacting to anything on the other hand seriously doesn't them any good even if there is little to say.
Add: There is one other thing to consider for GoG in this situation. Games containing the word kill
are forbidden there. If GoG now started to censor all of them, not only for China but for the rest of the world, because they can't reasonably ask developers to censor their games for one market only, this is a greater thread to their existence over there than any pressure from gamers/netizens
who may not even be actual gamers/customers
and their demands.