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On March 31st we are going to discontinue the Fair Price Package program. Let us explain the reasoning behind this decision.

We came up with Fair Price Package (FPP) as a way to make up the price difference between various countries. Some games on GOG.COM have regional pricing, meaning the price of the same game in one place can be higher compared to its price in North America. In countries where the game is more expensive, we give users the equivalent of the price difference in GOG Wallet funds. In actual numbers, on average, we give users back 12% of the game price from our own pocket. In some cases, this number can reach as high as 37%.

In the past, we were able to cover these extra costs from our cut and still turn a small profit. Unfortunately, this is not the case anymore. With an increasing share paid to developers, our cut gets smaller. However, we look at it, at the end of the day we are a store and need to make sure we sell games without a loss.

Removing FPP is not a decision we make lightly, but by making this change, we will be able to offer better conditions to game creators, which — in turn — will allow us to offer you more curated classic games and new releases. All DRM-free.

We wanted to make sure you have some lead time to still benefit from the Fair Price Package. The program will last until the 31st of March, 2019, so if you would like to take advantage of it, now is the time. The funds you gather from the program will keep the 12 months expiration date from the moment you’ve been granted your last funds.
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First of all, thank you for your support. This was not an easy decision to discontinue the FPP program and we're grateful to you for understanding the reasons behind it. We see that quite a few of you raised concerns about GOG's future. As a part of publicly traded company, we can't comment on any financial results until they are officially reported, but we want to ensure you everything is good with GOG. Being part of a big gaming company, some reports - especially some given by significant media outlets - can often sound much scarier than reality.

You've been also concerned about your access to the games you’ve purchased on GOG. We've covered this topic years ago and it's been in our User Agreement for a long time (please check the section 17.3). This is not only a legal obligation to you but a core part of our ethics as a company.

But don’t worry, all is good, and we have a great plan for the future of GOG. We can’t wait for you to see some of the exciting things we have coming very soon.

EDIT: pinned
Post edited February 26, 2019 by elcook
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elcook: I'm probably going to repeat what BK wrote but just wanted you to hear that from a "blue" as well. GOG Direct to Account feature is a way for us to offer GOG.COM games on partnered third-party platforms - these are selected partners that are established, no gray market key-resellers. Thanks to this feature users of such platforms will be able to buy GOG.COM games and activate them automatically on their GOG accounts without the need to redeem keys, etc.

If you have any questions, like what data is shared between GOG and partnered third-party platforms, please drop us a line at privacy@gog.com
Why would I want to buy games available on GOG anywhere else than on GOG?

PS: Never cared about FPP
Post edited February 27, 2019 by dyscode
GOG: The removal of the FPP is disappointing. I'm not in your shoes to know exactly what the circumstances are but I like to think that any time there's a decision between maintaining good service and increasing profit margins (for the sake of growth rather a question of survival) that good service would win everytime. At the end of the day, I prefer to shop where the service is great and prices are fair.
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Anohren: Can't say I care about the fair price package. The idea that anyone but I decides what is a "fair" price is ridiculous; if I don't think the deal is fair I don't buy. Simple as that. It has nothing to do with whether I'm poor or whether I live in a poor country--expecting a private company to pick up the slack is equally ridiculous. No one owes me AAA titles, but that doesn't matter since there is an absolute abundance of other entertainment out there.

I just find it a bit amusing that by removing something that GOG has defined as "fair" they're implying that they no longer think that they are fair. The irony of trying to do good.
Partly because this wasn't really implemented with that reason but rather to placate people's anger over implementing regional pricing after having touted 'One world, One price' for several years, as well as publishing this video on what a ripoff regional pricing is: https://www.youtube.com/watch?v=nRdfYwvGTos

I think anyone with a bit of sense always knew it wasn't going to be there forever, though it has honestly lasted longer than I expected it to.
Post edited February 27, 2019 by Pheace
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SPTX: A market unattended for because it was assassinated.
It was not killed because people didn't buy games, it was killed because steam imposed itself.
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Pheace: No offense, but as someone who was around when digital gaming started growing I was personally very grateful for it, not in the very least because it meant I was actually able to *buy* games that simply were never stocked in my local stores that sold PC games, whose offering was already diminishing vs console games.

Sure, *now* when you can digitally order anything from anywhere and now that Steam keys have become common in boxes it may seem like that, but it's nonsense that Steam killed it, it was well on its way out before Steam even came around.
You don't have the monopoly of having been there you know?
I was there before steam was even an actual store (it was just selling Half life and its mods). I know what I'm talking about.
When steam came, PC gaming was at its peak. We got Far Cry, UT2004, doom3... Before steam managed to wash your brain to become the go to, we had some of the greatest and still unequalled games ever made for PC; I still remember UT2k being actually advertised in the general stores (they don't even do that for console releases anymore outside of specialized stores). Not to mention the first witcher was being made.

So "well on its way out before Steam even came around."? Now this is nonsense.
Thus, I take offence before such blatant misinformation.
Post edited February 27, 2019 by SPTX
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SPTX: So "well on its way out before Steam even came around."? Now this is nonsense.
Thus, I take offence before such blatant misinformation.
You appear to have misunderstood. I didn't claim PC gaming was on it's way out. I'm claiming representation of it in physical stores was on it's way out, at the very least where I lived (Netherlands). Sure the 'Call of Duty' (not that one but example) big hitter style games were there but it was impossible to find 'hidden gems' so to say, especially for the obscurer less 'visually spectacular' genres. At best you had a grab box with a bunch of shovelware in it.
Post edited February 27, 2019 by Pheace
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skirtish: Could you please tone down the overly dramatic and self-righteous tone a bit. You're not being oppressed, you don't know what's best or important for most customers, and your drumming up support for your little boycott seems to be failing because apparently a lot of people don't really have a problem with paying a little extra to ensure the continued service of the most important USP, namely DRM-free games, and as large a selection as we can possibly get, please.
Meh, campaigned for a boycott at the "good news" moment of 2014, rather spearheaded that one then. And at the time they realized that many users did NOT see DRM-free as the one main driver of GOG, but BOTH that and the one-world-one-price policy, so 2.5 weeks later they had that "getting back to our roots" announcement, which included the promise of the FPP in case of regional pricing above the US price and the choice of currency. Now, however, it seems that all too few of those who still care are left around, most having been driven away since. And I don't care enough to call for a boycott anymore. That'd imply still having any realistic hope that anything good may happen on GOG, that they may still actually care about changing the industry as opposed to just being a business like any other and just doing what is best for their bottom line.
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skirtish: The fairness argument is severely weakened if you are not also campaigning for ultra-poor regions to pay the same base price. If you approve of price correction there, you have already abandoned the "global market" argument and accepted the fact that digital goods have no actual cost on which their price depends and publishers will just set prices according to where two lines meet on a graph, indicating optimum revenue. It is ridiculous to demand that either GOG eat the regional market corrections or deprive us of those games. If you do demand it, it is expressly not in my interest.
I'm still all for one-world-one-price, definitely. The issue with regions paying less is that it's unfair to other similarly poor regions that don't get such discounts and to poor people everywhere, including in wealthier regions. But I will admittedly not make much of a fuss over the fact that publishers choose to make less of a profit in order to make games more affordable at least to some people. The far bigger problem is when they change prices to increase their profits off the backs of other people, plenty of whom are definitely not wealthy anyway.
And always demanded that games that can't be on GOG according to both their original values, so both no DRM and no regional pricing, shouldn't be on GOG at all. Yes, that obviously puts me and you, and plenty of others, on opposite sides of this "battle". No news there.
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skirtish: No one is forcing you to buy a game at a set price. You should decide for yourself, on your own, how much a game is worth to you, and buy it only at that price. Let everyone else do the same, please.
Ok, what if what a game is worth to me includes it not being sold to me, or to anyone else for that matter, for more than its base price?
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Axonteer: Please gog, stop taking this drug called capitalism , its bad for your health!
Oh yes. If only everyone would, and consign it to the trash heap of history along with all other failed systems tried before it, to come up with something new and better.
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Nalkoden: That's one pillar that has well and truly crumbled.
Oh yes. Good image for it too.
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loki21: They claimed they 'had to' use regional pricing because their lawyers told them to, a particularly laughable excuse when applied to a country whose government took Apple, Adobe and Microsoft to task for the exact same predatory practices.

I lost all faith in GOG at that time, and have not made a purchase since. There was nothing even remotely 'fair' about any of it.
Same about losing faith, though I did want to believe there may still be some hope again after the "getting back to our roots" thing 2.5 weeks later, and got a game at "just" 50% off at that time to mark that. But any realistic reasons for that hope, and definitely any shred of faith in them, went away a few months later when they started introducing regional pricing for the first games already in the catalog too. Limited purchases since to no more than $5.99 per game, and preferably no more than $2-$2.5, and at least 70% off. Good for you that you went all out to "vote with your wallet". If only everyone would (myself included...).
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Toshi.703: First, a discount of 40% is still a 40% discount only now it affects the value of the regional currency. For example, note the following exchanges rates.

$1 USD = €0.88 Euro
$1 USD = $1.39 Australian Dollar
$1 USD = £0.75 Pound Sterling
$1 USD = zł3.80 Polish złoty

So a 40% discount on those currencies:

$1 with a 40% discount = $0.60
€0.88 with a 40% discount = €0.36
£0.75 with a 40% discount = £0.30
zł3.80 with a 40% discount = zł1.52

Instead of everyone paying a normalized price in USD, the discount will reflect the percentage on the customer's currency without GOG having to dip into their funds to subsidized the difference.
Problem being that regional pricing generally means that European customers, more recently even those from countries not using the Euro, even from the poorest EU countries, even those from Serbia and Montenegro which aren't even in the EU, tend to have to pay as if $1 USD = €1 Euro. So a $1 game with a 40% discount = $0.60 if you're in the US, but that same game would be €0.60, so $0.68, in Europe.
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SPTX: Face it, people are happy no matter how you screw them over. Only you(GOG) have the power to do what's right. Popularity contests only lead to disaster. Man up and do what is right.
Yeah. Most people will put up with anything, many even ending up calling it good, that's no indicator of anything. And GOG used to do what was right. Until 5 years ago. This is just another of the many steps away since then.
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elcook: (...) GOG Direct to Account (...)
Same feature could be used for making instant activation of gifts for other users - as GOG Direct User 2 User - without necessity giving them a key, I think so. They could always reject it if it is still not installed/downloaded. Maybe it would be possible to make some "inventory page" in addition, where you could manage the keys you bought.
It's my little idea.
Post edited February 27, 2019 by erbello
They have my total support
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Cavalary: Problem being that regional pricing generally means that European customers, more recently even those from countries not using the Euro, even from the poorest EU countries, even those from Serbia and Montenegro which aren't even in the EU, tend to have to pay as if $1 USD = €1 Euro. So a $1 game with a 40% discount = $0.60 if you're in the US, but that same game would be €0.60, so $0.68, in Europe.
EU has VAT included in the price though, US is pre- sales tax. We do pay more but that's because of our own taxes and after calculating the currency exchange a publisher actually makes less off us than a US sale (since currency diff is less than the tax)
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Pheace: this video on what a ripoff regional pricing is: https://www.youtube.com/watch?v=nRdfYwvGTos
Such irony! Man, how this site changed (to worse) in the years is sad.
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elcook: (...) GOG Direct to Account (...)
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erbello: Same feature could be used for making instant activation of gifts for other users - as GOG Direct User 2 User - without necessity giving them a key, I think so. They could always reject it if it is still not installed/downloaded. Maybe it would be possible to make some "inventory page" in addition, where you could manage the keys you bought.
It's my little idea.
Not if there's a possibility to 'store' your purchases to hand them to other users later, that'll lead to third party trading.
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Pheace: it was impossible to find 'hidden gems' so to say, especially for the obscurer less 'visually spectacular' genres.
This is true for any physical store, including first necessities like food. It was and still isn't rare to go to multiple stores to find "the" product you want. But you don't see a big monopoly (valve) go around and force everyone to make their product work only with their approval (steam keys/DRM).

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Pheace: At best you had a grab box with a bunch of shovelware in it.
Sadly digital distribution didn't fix that. If anything it made it that it's all we can have now, the PC shelves are full of those big hitters (shelves are shared about 60/30 steam/EA/others), which all require online connectivity for "activation", and shovelware that's so unappealing you have to wonder if it's not a money laundering scheme.

But hear me:
Games that are on GOG. Get steam "physical" releases. Don't you see the perversion? Don't you see the only thing holding retail back is bad practice?
Of course shelves are going to get reduced if people are screwed over like that. And then we get excuses "lol physical is over people prefer digital!". Well no shit, why should I buy a box that only contains an activation-key? Of course I won't, it's a rip-off, the content of the box has been stripped of anything that made it worth buying in the first place! Doesn't mean we don't want physical. This is a conspiracy.
Post edited February 27, 2019 by SPTX
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Pheace: Not if there's a possibility to 'store' your purchases to hand them to other users later, that'll lead to third party trading.
What's the difference if currently you can store your keys on the piece of paper or .txt file etc.?
Post edited February 27, 2019 by erbello
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SPTX: Try to think for like two seconds about it instead of having the kind of kneejerk reaction that would be expected from a steam drone....
Maybe think for 2 seconds before insulting someone.
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SPTX: Try to think for like two seconds about it instead of having the kind of kneejerk reaction that would be expected from a steam drone....
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teceem: Maybe think for 2 seconds before insulting someone.
The insult was in your non-argument in favour of the scam that is digital distribution against the physical market that was sabotaged to make room for it.
Post edited February 27, 2019 by SPTX