Be patient, it may take a while! About the speed of the support you'll read mixed comments; from my experience, i can say i haven't had any problems when i needed them (one or two times IIRC) - they replied fast enough.

I reckon with all this "New Account" stuff plus "Galaxy", the support can't handle all the requests fast enough.. ;-)

I dig your login.

Of course they may be yet another reason to change it. XD

I had a very helpful person contact me via chat on GoG to fix this, thanks again :)

oppps double post

Sorry to bump an old post but I figured twas better than creating a new topic again.

How long do you usually have to wait before changing the username since it's been around a couple of weeks since i created the username change ticket.

Couple of weeks is way too long. Maybe PM Firek. Here is a link to his post, click on his avatar, then click chat:
http://www.gog.com/forum/general/no_free_game/post24

Tbh I'd rather not bother the staff if they're overworked but thanks for the suggestion. I'll keep an eye on my email and if there's no response for a few more days I'll pm the fella.