This clearly shows that large-scale protests by GOG's current user base can be effective and achieve results. This also proves conclusively that those who have been saying since the start of the year that customer action won't achieve anything, that we are too few and they won't listen - they are wrong
I'll admit I was surprised. I thought GOG was just about ready to either completely scrap or seriously scale back its drm-free policy based on the fact that other venues were perceived by management as way more lucrative.
Time will tell if that will become the case later on, but for now, I misjudged things.
That being said, while the community is united at the threshold of significant single-player content being drm-free, I do believe it is fragmented enough on other issues that you won't reach the critical mass necessary for a successful boycott for anything beyond that.
For example, you care about Devotion and I don't really. Similarly, I care about multiplayer and from what I read in your post, you probably don't care about it that much.
At the end of the day, our shared interests far outweigh what we don't have in common. The only question is whether or not we appreciate that, and that's a variable.
Yeah, no shit. A shame these resources aren't going towards the expeditious processing of refunds, eh Breja? lol
Good ol' GOG. o.O
I am curious (I've not been involved in any of this until recently) why this problem seems to have been going on at least a month or more? Was there some explosion in refund requests? Is this related to the Hitman issue?
Some time ago they liberalized the refund policy, and the CP 2077 release was a debacle, so there was a tidal wave of refunds, coupled with a system that is less than perfect. So it's basically on par with this amazing forum. ;p