Even though you mentioned you probably won't reply (for whatever reason), you wrote a lot and clearly care a lot, so I thought I would at least respond to you. The point here is not to "win" a discussion online, it's to engage and get something out of it. If neither of us are doing that though, then it's safe to stop writing long posts for the hell of it :)
rjbuffchix: Well, that's the thing...if GOG wasn't pouring resources into misguided attempts at growth, they would theoretically be in better financial shape even with everything else remaining equal.
Like I might have mentioned a few times now, revenue doesn't care about costs and alleged misguided attempts at growth and its expenditure. Forget about profit margins for a minute, I'm talking about precariously small revenue streams that puts them completely at risk and at the mercy of their parent company and stakeholders. This is the crux of the matter - not whether the single-digit margins are positive or negative. A few percentage of a low stream is - let's do the math here - still fck all.
Indeed, my whole point is that the old guard would not only prefer GOG to operate as a non-profit or a charity, but *wants* it to do so. This is evidenced by several posts above already, including yours. But this is ridiculous - hell I could ask Valve to make them subsidise my game purchases and provide their services for free for me. What do I care that they would be taking a hit or doing it for no gain. And Valve's not even a publicly traded company! It should be easy for them. I don't need to tell old grown men how feasible this is.
It is the same with the notion that a few DRMed games taint the whole store to a degree that they deserve not to exist. Classifying something as inherently so, based on a tiny minority portion screams like an excuse to me. After all, you call GOG a DRMed, tainted store for having ~0.1% of games with some elements of optional DRM. Thus, we could also call STeam a DRM-free store, as it has more than 0.1% of games that are DRM-free. Of course this is completely non-sensical and silly.
That's why I think you're throwing the baby out with the bathwater.
It is your right however and I guess GOG in a way owes you a little due to your decade long contribution. For you maybe, it's time to move on, and you don't actually lose anything by venturing out to other places where it's 100% DRM-free despite a very limited catalogue. What do you care? You got all the games you could ever want anyways, probably.
But then in the same token, even you must see GOG is free to continue being a DRM-free store, even if in some cases there is optional DRM available for some features in a handful of games. They could not make a living despite the old guard with the status quo, so let them try to survive a bit better.
TLDR - they tried it your way, didn't work, let's try something else eh?
rjbuffchix: Have you ever seen advertising for GOG...like...anywhere?
Actually I see display banners on a daily basis, mostly when checking my social media but just browsing around. I think their digital marketing budgets are actually quite high, several thousands of euros per month in Europe alone. Whoever is doing it for them is pretty terrible at their job however - I don't need to see multiple copies of the same ad on the same page at the same time, nor do I need to be targeted with prospecting banners meant to introduce me to the store. Bit of a waste to be honest in my case, though I was notified of a great sale not too long ago that I missed.
So GOG does try to grow, and "DRM-free" featured somewhere on those ads too. They must still consider it a selling point, and rightfully so. After all, without DRM-free, GOG has very little to offer compared to Steam. Just helps run some older games out of the gate, maybe. They need their niche offerings and selling points, and you're right, if they somehow get rid of them, then they will disappear into oblivion in the face of giants like Steam. But as far as I know, they are still going to hold on to that niche and offer their games DRM-free.
rjbuffchix: Your position seems to be that GOG had to try all these alternative ideas since the old-school-minded users supposedly don't bring in enough money
Not supposedly. Actually. See figures I presented above. Numbers don't lie.
rjbuffchix: but I am saying if GOG spent their money better that may be a moot point, and if nothing else is something that would have to be factored into your analysis. I think it is unfair to attribute that to the old-school-minded users
That's the whole premise though:
If the old guard is crucial for GOG, then they should be the reason it is successful. But. If the old guard is not crucial for GOG, then they should not be the reason it is successful.
Clearly, as GOG is not successful, we can deduce the old guard is not crucial and can be gambled with for their support.
The question is - will the influx of new buyers compensate for the exodus of the old guard?
rjbuffchix: Okay, fair counterpoint on the challenge, so perhaps we could modify this. Would you be able to show me a "new style" user from say the last 5 years who also has high-triple-digit/low-quadruple-digit games and/or buys extra copies of games to give away? By "new style user" I am thinking of someone who came here for CDPR games, uses Galaxy multiplayer/achievements extensively, and, important, doesn't object to client requirements such as the Cyberpunk content and Galaxy-only multiplayer? Is that a fairer point of comparison?
Again, you and me both know there probably isn't such a user. But like I said, it is inconsequential to the point being made. That being - the old guard tried and failed, they are losers in this struggle. Despite all their buying and posting and vocality, GOG is barely alive. They failed, so this anecdotal demonstration serves little purpose.
rjbuffchix: In the pipeline, which has been expertly laid down by the OP and subsequent staff responses, whether they realize that implication or not. C'mon man it isn't hard to deduce what can happen based on the current direction.
Considering how little DRM there is on GOG, this is complete speculation and not founded in reasonable deduction. You're not only guessing, you're imagining the worst case scenario without any sensible reason.
rjbuffchix: Why should I work with them? They don't even have the decency to reply to my genuine questions in this topic
Well, you mentioned the sunk cost fallacy, this is it. That's one reason you might want to work with them - not to completely give up, turn cynical and maybe influence future direction.
Would you even regret your words and actions if GOG went under? The old guard spends hours here on a daily basis, buys games weekly, and probably spreads word of mouth when they can. I.e, they are attached to GOG. Is it really in their interest to shun GOG?
The old guard keeps talking about the good old days, when GOG engaged and listened to you. Now you turn around and present ultimatums - when is it your turn to engage and listen?