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General discussionAre gogs policies better than steams?(10 posts)(10 posts)
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This is my favourite topic
Posted June 02, 2016
Unlike steam, who are being sued left and right, by multiple countries for violations of laws and such, Just wondering how gog live upto this?



I live in the "UNITED KINGDOM" where in October last year we got a brand new sales law and it applies to most if not nearly all countries in europe



"digital consumer rights law" no matter how many hows you play, or used a product you are intitled a 30day warrenty and may get either (FULL REFUND - PARTIAL refund) if a product is not fixed or upto standards of you in the 30days of purchasing,


As steam are inviolation of sales treetys and so on, *REASONS THEY GET COURT ISSUES HERE AND THERE".




Do gog follow the laws that they should? or are they another (don't use wait for law suits)

BUISNESS!
Posted June 02, 2016
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ThePathOfBlood: Unlike steam, who are being sued left and right, by multiple countries for violations of laws and such, Just wondering how gog live upto this?

I live in the "UNITED KINGDOM" where in October last year we got a brand new sales law and it applies to most if not nearly all countries in europe

"digital consumer rights law" no matter how many hows you play, or used a product you are intitled a 30day warrenty and may get either (FULL REFUND - PARTIAL refund) if a product is not fixed or upto standards of you in the 30days of purchasing,

As steam are inviolation of sales treetys and so on, *REASONS THEY GET COURT ISSUES HERE AND THERE".

Do gog follow the laws that they should? or are they another (don't use wait for law suits)

BUISNESS!
We had this conversation here before.

Short version:

1. That law doesn't say what you think it says.
2. Valve has been challenged on the grounds of that law and won.
3. Read GOG's policy very carefully and try to understand what it says. If a particular bit seems complicated — ask.
Posted June 02, 2016
avatar
ThePathOfBlood: Unlike steam, who are being sued left and right, by multiple countries for violations of laws and such, Just wondering how gog live upto this?

I live in the "UNITED KINGDOM" where in October last year we got a brand new sales law and it applies to most if not nearly all countries in europe

"digital consumer rights law" no matter how many hows you play, or used a product you are intitled a 30day warrenty and may get either (FULL REFUND - PARTIAL refund) if a product is not fixed or upto standards of you in the 30days of purchasing,

As steam are inviolation of sales treetys and so on, *REASONS THEY GET COURT ISSUES HERE AND THERE".

Do gog follow the laws that they should? or are they another (don't use wait for law suits)

BUISNESS!
Read it for yourself and decide:

GOG's 30 Day Money Back Guarantee
GOG's Privacy Policy
GOG's "In Development" Money Back Guarantee w/Rollback
Posted June 02, 2016
avatar
USERNAME:ThePathOfBlood#Q&_^Q&Q#GROUP:4Unlike steam, who are being sued left and right, by multiple countries for violations of laws and such, Just wondering how gog live upto this?

I live in the "UNITED KINGDOM" where in October last year we got a brand new sales law and it applies to most if not nearly all countries in europe

"digital consumer rights law" no matter how many hows you play, or used a product you are intitled a 30day warrenty and may get either (FULL REFUND - PARTIAL refund) if a product is not fixed or upto standards of you in the 30days of purchasing,

As steam are inviolation of sales treetys and so on, *REASONS THEY GET COURT ISSUES HERE AND THERE".

Do gog follow the laws that they should? or are they another (don't use wait for law suits)

BUISNESS!
avatar
Don't know what you mean (it's now what you think it says)

As Amazon, Game.co.uk, and 99.9% of every single company and buisness in united kingdom and countries with it are following it,

Even discussed same thing with game.co.uk, and said yes 100% refund or partial and agreed steam is inviolation of the law if they don't give me a refund

(game.co.uks words, if steam don't give you a refund, contact the manufacturer of the game, if they don't we will give you 100% to almost all the money back, and we will get the money of them)

Only because steam (won in what ever court ( NEVER SEEN OR HEARD ABOUT THIS COURT) do you have any information or links you can provide

"also sorry I'm new so never seen this thread", so saying we've had this discussion isn't going to help me sorry, unless someone learns to pin important stuff like this.

( a case can still be appealed under court steam or gog refuse money or not ) this is uk

"luckily" being in uk, i could sue any company for free and not pay a dime if i loose ( thanks to countries benifits and management system of people who claim benfits and get job seekers allowance.

( small claims court cases are free for anyone on certain benifits and job seekers allowance )

---------

http://www.legislation.gov.uk/ukpga/2015/15/section/23/enacted

^ there's also another link i can post that for example states, if a purcahse of a product is physical, like a disk and activated it's still intitled to a refund if the sales were misleading advertisement or so forht

"take arma 3 for example ( claimed all way upto release date, you could pick up enemy clothing sneak into enemy base disguissed as enemy and never be shot)

Wasn't untill games early release after buying, that you find out that was incompitent BS

---------

I will be contacting """Trading standards tomorrow""""" to get news from them if they say yes i am 100% assured under "consumer rights act" I'll post here, and you can deal with trading standards along with steam, again only because a court said something doesn't mean it's always 100% accurate. Stuff changes.

http://www.which.co.uk/consumer-rights/regulation/consumer-rights-act

-----------
Post edited June 02, 2016 by ThePathOfBlood
Posted June 02, 2016
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ThePathOfBlood: Unlike steam, who are being sued left and right, by multiple countries for violations of laws and such, Just wondering how gog live upto this?

I live in the "UNITED KINGDOM" where in October last year we got a brand new sales law and it applies to most if not nearly all countries in europe

"digital consumer rights law" no matter how many hows you play, or used a product you are intitled a 30day warrenty and may get either (FULL REFUND - PARTIAL refund) if a product is not fixed or upto standards of you in the 30days of purchasing,

As steam are inviolation of sales treetys and so on, *REASONS THEY GET COURT ISSUES HERE AND THERE".

Do gog follow the laws that they should? or are they another (don't use wait for law suits)

BUISNESS!
avatar
rampancy: Read it for yourself and decide:

GOG's 30 Day Money Back Guarantee
GOG's Privacy Policy
GOG's "In Development" Money Back Guarantee w/Rollback
How does it work?
If, within 30 days after the purchase of your game, you experience technical problems or game-breaking bugs that prevent you from finishing your game, contact our customer support. They will do their best to help you fix the problem and if, at the end of their attempts to solve the problem your game is still not working, we'll give you back your money.

^^

Okay my question been answered does this go towards any games??? no matter how many hours you got?

^^ This is what's also stated in law ( if technical problems, fake sales signs and so forth )

If I can still get a refund no matter how many hours dur to bugs, IM STICKING WITH GOG!!! NO MORE STEAM
Post edited June 02, 2016 by ThePathOfBlood
Posted June 02, 2016
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ThePathOfBlood: How does it work?
If, within 30 days after the purchase of your game, you experience technical problems or game-breaking bugs that prevent you from finishing your game, contact our customer support. They will do their best to help you fix the problem and if, at the end of their attempts to solve the problem your game is still not working, we'll give you back your money.

^^

Okay my question been answered does this go towards any games??? no matter how many hours you got?
You pretty much answered your own question. When you purchase a game, if you have problems getting the game to run, and have gone through the appropriate channels (e.g. contacting support, working with them all the way to try fixing your problem with no satisfactory solution), you can get a refund, provided you do so within 30 days of purchase.
Posted June 02, 2016
========

I'VE gone a-head and (+) both your posts Rampancy, for fast response and great help! i'm so proud if i can just get the final reply about hour many hours can i have with in them 30days IM FIXED, GOG be my new toy.
avatar
ThePathOfBlood: How does it work?
If, within 30 days after the purchase of your game, you experience technical problems or game-breaking bugs that prevent you from finishing your game, contact our customer support. They will do their best to help you fix the problem and if, at the end of their attempts to solve the problem your game is still not working, we'll give you back your money.

^^

Okay my question been answered does this go towards any games??? no matter how many hours you got?
avatar
rampancy: You pretty much answered your own question. When you purchase a game, if you have problems getting the game to run, and have gone through the appropriate channels (e.g. contacting support, working with them all the way to try fixing your problem with no satisfactory solution), you can get a refund, provided you do so within 30 days of purchase.
Than I'm done!

Thread can be closed or what eve,r

thank you so much (Mr/Miss) Rampancy for your fast response you've answered my questions swift and fast!!!! I'm happy i'm settled I'll use GOG. much appreciated
Post edited June 02, 2016 by ThePathOfBlood
Posted June 02, 2016
To be honest I'm kind of tired of explaining how things work to people who are too lazy to read and do research on their own. So since you are in the UK, as you've made sure to tell us several times, why don't you just go ahead and sue everyone for free.

Also perhaps you could make use of the wonderful British system of free basic education and improve your English. It would make your disjointed thoughts substantially easier to piece together. You don't have to become Shakespeare, just, you know, some basic stuff. Capitalization, punctuation... maybe the difference between "lose" and "loose."
Post edited June 02, 2016 by Alaric.us
Posted June 02, 2016
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It's a lost cause. I've tried it myself, but some lunatics are simply so god damn stupid to even understand.

Just look at the forum drama because of GOG connect.

There's Facebook connect, Google connect, whatever connect, but nobody bats an eye. There's GOG connect for Steam and everybody lose their mind.
Posted June 02, 2016
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zeroxxx: There's Facebook connect, Google connect, whatever connect, but nobody bats an eye. There's GOG connect for Steam and everybody lose their mind.
There's a lot of witch-hunting when it comes to Steam and DRM for some reason. I guess there's a lot of touchy/grumpy old guys here.
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This is my favourite topic
Community
General discussionAre gogs policies better than steams?(10 posts)(10 posts)
(10 posts)