A couple of thoughts here.
One, I spend little time on GOG's website, and sadly, less money (due to being broke).
Two, I intensely dislike the new layout.
Below I list my detailed first impressions (based on a couple of games, among them Shadow Warrior 2 and Witcher 2).
When I click on a game, I used to see a nice, tidy, compact page, with a small screenshot menu (with videos not autoplaying). Right below this was the feature I used most (after looking at the price and the sale percent)--the "goodies." Following this was the game description. Finally I got to the reviews (which I rarely read, and only when I was really torn over whether or not to purchase a game). I really liked this layout. It was compact and useful. Everything I needed was on one screen (or maybe two or three if I really wished to read the description at length).
But that is what was, not what is now.
I now immediately see what is essentially a full size version of the icon--NOT GOOD. This includes the ability to watch a video that I have absolutely no intention of watching. I never watch a video of the game unless I enjoy the pictures.
I also see an expanded "Price/Add to Cart/Wishlisted (or not)" box. While this is not necessarily a bad thing, I almost quit using steam when they debuted the new wishlist until such time as they introduced the compact view to the wishlist. To make a long story short, I am very sensitive to websites that have a huge layout with tons of whitespace. I am regretting not getting a 17" laptop already, only due to lost vertical space. My 15" laptop has zero extra vertical room I can comfortably afford to give up. I already refuse flat out to use sites where you have to scroll for days on end to read one article due to the number of ads, pictures, or white space.
I hate webpages being zoomed in. If I wanted it larger, I would make it larger with the zoom buttons which are standard in every browser. Shocking, I know. :P
I scroll down and I see a list of pictures spanning the width of the screen. No biggie. They could be smaller, but I don't really mind--it saves the trouble of clicking on them to see them.
Next, I see a loooooooooooooooooooooooooooooooong description with no option to hide most of it. THIS IS VERY BAD. If I wanted long descriptions, I would go to steam and click the "read more" button. What is even WORSE is that the description includes PICTURES. Here is a little hint for you, GOG--if I wanted to look at the pictures I would click on the pictures to expand them. Maybe that is why I didn't click on the old screenshots on many games?
To be clear: descriptions are nice, helpful, and needed--when they have an option to condense them so you can skip them, when they have no pictures, and in this case, when they are after the list of Goodies (ie GOG exclusive perks)
Frankly, seeing screenshots or videos in the game description is to me, in a word, repulsive. To choose a few of more words, it is disgusting, stomach-turning, and hated (by me). The fact that the text is a larger font is annoying, but livable.
After swallowing my bile at the description not having a "show more" button and being collapsed by default, and at it having pictures in the description, I see to my horror the line item "Popular Achievements." Why do I, a user who does not and will not use the GOG Galaxy, and who does not care about what special things others do in the game, want this? If I truly cared what others did in-game I might play multiplayer games. With one exception, I do not. I never have. I never purchase games for their multiplayer functionality. I play them for their singleplayer storyline or replayability. I play them for my enjoyment. I NEVER purchase games for their achievements. Seeing "Oooh, look 38.84% of the community has reached 500 upgrades" is something that frankly, wastes my time and does not impress me favorably. In fact, it does the opposite. If this was off on a sidebar, and not smack-dab in front of my face, it would be a different matter. There I could ignore them entirely unless I really wanted to see them or was reasonably bored or had free time.
After this I get to the one thing--excluding price--that I most like about the GOG store pages--the list of goodies.
They used to be directly underneath the screenshots and above the description. Other than being DRM-free, and an offline installer, the main reason I buy anything from GOG is the extra goodies that the steam version does not have, or at least doesn't mention having. Many of my purchases or wishlisted games earned their spot because of the Goodies list. When these were visible on the same page as the price and screenshots, I could often really tell if the game was worth my money or attention at the moment, or if the reverse was true.
Then I get to the system requirements--sometimes useful, depending on the era of the game I am looking at. At any rate, having it in the sidebar was nicer. I can read two columns at once. It saves space. Again, the sysreqs take up way too much real estate on my screen.
After this I get to the "series" and the "you may like these products." They are sometimes useful, totally in the wrong place, and often completely ignored, regardless of content. At any rate, the spot for these is next to the "purchase" button so that you can see the rest of the series (and maybe spend more money before checking out). A column can show more in the same space than a row can without having to hit "left" and ":right" arrow keys, thus you get more adverts for less end-user work. Again, some games have made it onto my wishlist because I saw them on the side.
Finally I get to the reviews. Maybe they were broken, maybe not. I honestly have no clue. The old reviews helped me make decisions for and against the games. Often I trust reviews far more than I trust descriptions. The thing is, you can make a description say pretty much anything, but the reviews will reveal often the truth about a game and whether the game lives up to the hype.
Honestly, by this point I thought I had reached a mobile version of GOG by mistake. By in large, desktop users seem to hate stuff put in solely to help mobile devices. I have absolutely nothing against mobile devices themselves. However, I strongly dislike sites that focus on mobile devices to the exclusion of PC use. I also do not care for sites catering exclusively to touchscreens with huge tiles. Yes, it is a trend. Not all trends are worth emulating. Some trends drive people away.
My recommendations for how to fix this?
First, greatly reduce the pre-allocated size of the main screenshot or video when you load a game's webpage. Enable one to see the screenshot, the price, and maybe a bit of the gallery all at once.
Secondly, requiring no more than one "Page Down", show the list of the goodies. These are one of the main selling points of your products--don't bury them.
Third, PUT A "READ MORE/COLLAPSE" button on the description, and STRIP the descriptions of screenshots--put those screenshots with the other screenshots above the description.
Fourth, return the franchise list to being next to the description, under the price.
Fifth, move the category "Popular achievements."
Sixth, hit the "zoom-out" button on your keyboard a few times so that you can actually see the webpage. :P
Thank you for reading this.
~~Edited to remove some unnecessary, non-constructive criticism.~~
Post edited October 04, 2018 by Microfishd