MarkoH01 already answered you, but let me add a couple of things.
Naivity is another, this can be quickly resolved: Where is the resolution? Is their a resolution or is this NDA territory?
See point 4. They do have plans to add a default installer option, so that is one thing they'll deal with. They did also bring members of the community in to discuss potential changes, so they do seem to be doing a bit of discussing before making any other changes.
GOG come here and say first hand that they wish to drop a core principle because it is too complicated.
They didn't add regional pricing because it was complicated. They added regional pricing so they could continue to grow. The reasons for the current regional prices are complicated, and one can't say "Game X is priced this way, so game Y should also be priced that way".
Feel free to ask for more clarifications.
well, sorry to say that, but i already reached such a point with last few "off limit" moves from GOG, that now no NDA-shielded damage-control PR operation will change things from my side. Some reasons to my feeling are still in place and seem not to be solvable anytime soon.
Perfectly understandable. We are not telling you that you should trust GOG explicitly now, nor are we telling you that everything will be fixed tomorrow. We are just saying that they did give us explanations for quite a few of their blunders.
But lets face it, how can someone expect to clean up and improve relation with its community/customer base through transparency yet at same time shielding some other obvious required disclosures behind an NDA.
What would you consider required disclosures? Unlikely we can disclose them, but we could ask and get clarifications.
Basically it's like phoning someone just to tell him you dont want to talk with him !
I saw it more like confessing and then getting the priest to explain your actions to the one you hurt. The priest does know the full story, but he's still not allowed to tell everything. You still don't want anything to do with the one confessing, but you may listen to someone else who knows the full story. Doesn't mean you'll be convinced of course.
I will wait for actual actions and transparency to really be in effect.
Same thing we do. We got promises, now we are also waiting for them to keep them.
Someone needs to tell Jmich that he needs to hone his joke telling skills. Come on "6 community members went to GOG HQ", ok, and then what?? Where's the rest of the joke, what's the story? Where's the punchline?? :P
Blame the rest of the guys. Best we could do was "and they came back with all 12 kidneys still attached", which didn't sound all that funny.