OTHER THAN THAT - pretty good sale. Got great value from those $25 and $10 packs and a couple other cheap games I bought. Haven't bought much from a sale in a while due to having pretty much no money of my own, but I was able to put that more to use this time. So as far as just the sale itself is concerned, not bad.

I probably wouldn't even notice any controversies tbh if I didn't click on the thread and read about some of the changes made, some I wasn't aware of, others I wouldn't have noticed, with just a couple that probably would've stuck out to me (the way the news is placed is probably one I would've discovered and be dismayed by on my own).

I do think many of the criticisms are legitimate though, and I sincerely hope the people at GOG are listening and taking them into serious consideration. Many times, yes, changes are good, sometimes necessary, or at least are to make better something already good but...uh, could be made better. Not ALL change is good though. Changing things for the sake of it, or because of an ill-conceived idea that seemed good in your head but when enacted in reality, doesn't look so good at all. GOG can do with what they want with their storefront, it's theirs to do with as they please after all. For the most part, I see nothing egregious. The place remains mostly fine. But there are still some problems. Some of them very bad ones.

The customer may not ALWAYS be right, but the customer is why a business exists in the first place. When there is legitimate, constructive criticism to be had, it's important to listen. Consider things in their shoes. If they are inconvenienced by a new feature, or removal of a feature, that didn't need changing to begin with, sometimes it's a good thing to enact upon what they have to say. Don't distance yourself from the people you both try to win over and people you're trying to keep. And if you have a *logical* explanation for why some inexplicable change was made, go into detail. The more in-depth, communicative you are, the more you seem like you actually listened to what people precisely had to say, the better your customer relations will be. That's very important. Especially for GOG. I fear they may distance themselves further away if they don't go back to directly communicating with those with their grievances in this thread and maybe others, but unlike other companies that treat people with complaints as "toxic trolls" that get the insta-banhammer or just ignore them completely, all you have to do, sure, for people who have good things to say, fine, but also for people who might be miffed at things that have seriously inconvenienced them, all I say:

LISTEN, EMPATHISE, TO THE BEST OF YOUR ABILITY, TRY TO UNDERSTAND, ACT WHEN NECESSARY

OK I think I've gotten everything I wanted to say out of my system. Now back to...I don't know what I want to do right now. Not sleep. 3 AM where I am, but still not at all tired. Uuf.

Hands up who wasn't paying attention to when the anniversary sale ended?

*raises hand*

+1

And let us use it as a default starter page.

In general the game pages also look very distorted in the new design. And while I guess some of these ugly changes are by intend like the awful price tag placement for example, some seem to be mishaps.
I can't read any news anymore in Galaxy.

Please GoG-team give us a clear design again!

LOL am I the only one who likes the new look?

» Sleek, Clean
» Auto-resizes/re-organizes itself based on Window Size
» Images are still nice size/large
» Price is easy to spot
» ON SALE section is right up front

The News is literally, one hand length in scrolling down (dragging the mouse/scrollbar, or two little mouse wheel turns if you use that).

Change is always unsettling, but I for one like the new look!

HAPPY ANNIVERSARY, GOG! /party

Now that's even better - you don't even know what is the source of my objection (and calling website as "guy"), yet you're attacking me. I've read at least 15-20 articles on this website. I know what am I writing about. And if I'm telling about someone's work "low quality", I'm commenting the stuff made by people, not people themselves. And I have full right to it, as recipient/reader of publicity in the internet. Your frustration, while I'm sad that you're feeling it, is not justification for denying it.

You've got some disturbing obsession with "belitteling" others. Of course as long as they're something which I personally have objections. And you're yet naming me as someone "poor" intelectually. It seems that criteria you're taking are purely subjective and emotional.

Answering on your question - I didn't write even single post in the thread you've asked about. I see that you're very caution about tracking of people with different beliefs than yours. Do you always react in so aggresive and vulgar way if someone is not sharing your view of world?

I'm sad to see that you're still going into subject about which you obviously have no knowledge, yet you're embarassing yourself even more. I'm not going to forbid it to you, if that's what you want. But do you really want it?

Hello All,

First of all, happy anniversary. It is great to be aware of GOG seeing the customers as partners.

I usually stay away from forums, but it has been a few days now and I still do not get the hang of the new site design. Honestly, I am loaded with the visuals of the different games, everything pops up and tries to load a video. Wit all the visuals on the screen, I cannot seem to find what I am looking for and it transfers the feeling of: marketing-buy-marketing-marketing-buy-fancy-buy-buy...
It was a great site, and I loved visiting GOG for the easy access and now that is all about to change.
Please think again the site looks.
Thank you,

SzaBob

Thank you again for the last annisvary. I bought everything just to celebrate with you and now I get to see, what I would have never saw before, how really magnificant and beatifule Dungeon Keeper 2 is. You are awesome!