I just submitted a trouble ticket, and made sure to include a reference to this thread. The problem is, pretty much distro-agnostic, since the file is neither created by the installer, itself, nor is it extracted by the installer if it's in the embedded tarball.
By the way, I wonder if there is some way to UN-mark a thread as solved? (Mark a thread as unsolved? Whichever sounds more grammatically correct...)
Thanks. I hope they fix the problem this time.
Yes, it was a little bit too fast to mark the thread as solved. I don't see any way to take it back.
I hope they fix it, too. I've been in touch with their support, but have not received anything really promising. Some basic GAME troubleshooting in the first response (make sure you're running the latest version, don't run the installer as root, update your graphics drivers, and try running the game directly using its BIN file)
I've been reminding this support rep to visit this forum thread with every response, but I don't think they have yet. After letting this support rep know I've already done all the above, and on no fewer than *6* machines, and reminding them that the issue lies in the INSTALLER and not the GAME, they told me they could not recreate the issue, that they were passing on this problem to the "Q&A team" (Question and Answer team?!) "just in case".
The rep suggested we get in touch with Subset Games support, as their final recommendation.
I'm afraid I kinda blew up at 'em at this point, this is obviously a GOG *INSTALLER* issue, as the game runs perfectly fine otherwise, made most obvious when the support ticket system won't even let you open a ticket without attaching a "System Report", GENERATED BY RUNNING "start.sh --sysrep"!
Edit: Just out of curiosity, I redownloaded the installer for Torchlight 2 & Costume Quest (the other two games on this particular machine), unzipped the installer, and guess what the first file is in each: "data/noarch/start.sh" Unzip the FTL installer, and this file is nowhere to be found.