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KopiUncle: So in essence the TLDR version, while GoG try to fix the problem, our work-around would be:
Always sleep after every online action of gifting / release.
Dear All,

For starters, thank you for all your tickets and the information you send forward via support - we're actively investigating the issue and every piece of information you give us is always mighty helpful.

However, let me just highlight one thing. Please make sure that both the person that created the pawn and the person who rented the pawn rested at the inn afterwords. Gifts should be send over after resting, though there might be a delay between resting and receiving gifts (for me personally it was about ~30 mins but it might be shorter or longer).

When the hero rests at the inn you should see a "accessing server" message and pawns should be synchronized. As far as I am aware this is how this mechanic works. When we tested this both parties received gifts as they should provided they both rested at the inn.

Kind regards,
Post edited June 20, 2017 by Razikale
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KopiUncle: I think most of us played DD on the console before. The concept of pawn rental and gifting is pretty simple. My pawn could be hired / released many times in between my hero's resting in an inn, and I'd get the sum of rift crystals across the rental transactions. There was no need to sync resting in inns per transaction. But it isn't happening for many of us on the GoG platform.
I wouldn't necessarily take the console version as the baseline for how the game should work and would rather focus on the specific problems you're having now. The console and PC are two very different platforms and they often present very different issues. I've been trying to pinpoint the problem and ran a few tests lately with at least five different people. Resting at the inn (for both players) did trigger pawn synchronization for us and allowed us to receive gifts. If this is not solving the issue for you please let us know.
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KopiUncle: Jayvenpup is the ONLY one on my friend list that has managed to get his pawn rental transaction successfully recognised through his testing of sleep sync-ing between players. I tested briefly with him and did not succeed.
Can you elaborate on how you did not succeed? Was there an error during synchronization or just nothing happened? Did you wait a bit for the gifts to arrive? Did you both rest at the inn?

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KopiUncle: I did a "Top Ranked This Month" search and Jayvenpup topped the list, but of greater interest is that the total number of hits was only 12! I.e. only 12 players in the GoG community managed to successfully complete pawn rental through some weird combination of actions / conditions that is far from simple in the past month!
I'm not sure if those two issues are connected but I am monitoring the leaderboards nevertheless. As far as I am aware the search shows top 12 results so I wouldn't necessarily say only 12 players successfully completed pawn rentals. We are, of course, still investigating though.
Post edited June 20, 2017 by Razikale
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vonHardenberg: The problem is the issues are not global as we once assumed. I'd wager there's a partial database/account corruption, which is why some pawns are screwed, and some aren't.
I did have a look at savegames of some players affected and as far as I can tell they don't look corrupted. However all the values related to online activity appear to be blank which means the game thinks those pawns were never rented (whenever this is true or not is a different matter).

Is there anything running in the background that can somehow affect connectivity? Firewalls, antiviruses, user account rights.. that sort of thing?
Please take into consideration that (as far as i am aware) both the player renting the pawn and the player whose pawn is rented need to rest in order for the server to register the transaction. After both of these players rested the server may take take some time to update these results.

Also the fact that both players need to rest in order for the transaction to be registered is present at least since the steam version as there is easy to find information about it on various forums/wikis focused around the game.
Dear All,

Just a quick update: Javenpup was nice enough to send over his savegames after successfully receiving gifts and the save does show that the pawn was rented a total of three times even though before the values were blank.

Due to this I'd recommend trying to turn off your firewall/antivirus for a second to see if this might solve some issues. From personal experience I can say that sometimes antiviruses can misinterpret things related to games as harmful and block them. That way we can rule it out as potential culprit.

We're still looking into this. I know this is frustrating but I kindly ask you to be patient. Such problems are notoriously difficult to pinpoint as there are a lot of variables to keep in mind.
Post edited June 22, 2017 by Razikale
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KopiUncle: Goshhh.. I love this game. But it's really sad to see the GoG version bugged.
The bug is not limited to our version, users on steam are reporting pawn renting issues as well.
Post edited June 23, 2017 by Razikale
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francalibur: There was indeed a similar problem with the game when it first launched on steam but it was fixed. OP linked the relevant thread.
Plenty of users in that thread were still reporting that pawns were acting weird, and the thread itself states "UPDATE: now partially working". There are many, many posts on the issue on steam forums and some users never reported it being fixed. I wouldn't say it's a bug specifically tired to the GOG version, but a bug appearing in the game and affecting some part of the userbase.
Post edited June 23, 2017 by Razikale
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KopiUncle: One thing that may help your investigations. One player mentioned that he brought his Steam save over to GoG. When I tried to do the reverse from GoG to Steam, there was some file integrity check and my GoG save file was detected as "corrupted" by the Steam DDDA and deleted.
I'm not 100% sure saves are transferable between versions, simply because steam requires your steamID for many things and the game might flag the save as corrupted when it does not detect the correct steamID associated with the account that owns the game.

But it's a guess, so I'll keep that in mind, thanks for the info.