Posted June 20, 2017
KopiUncle: So in essence the TLDR version, while GoG try to fix the problem, our work-around would be:
Always sleep after every online action of gifting / release.
Dear All, Always sleep after every online action of gifting / release.
For starters, thank you for all your tickets and the information you send forward via support - we're actively investigating the issue and every piece of information you give us is always mighty helpful.
However, let me just highlight one thing. Please make sure that both the person that created the pawn and the person who rented the pawn rested at the inn afterwords. Gifts should be send over after resting, though there might be a delay between resting and receiving gifts (for me personally it was about ~30 mins but it might be shorter or longer).
When the hero rests at the inn you should see a "accessing server" message and pawns should be synchronized. As far as I am aware this is how this mechanic works. When we tested this both parties received gifts as they should provided they both rested at the inn.
Kind regards,
Post edited June 20, 2017 by Razikale