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**UPDATE**

Tested uploading my pawn to the servers at the time of editing (16.11.2017) and I didn't get any errors! It seems Capcom got their servers back up.

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Title says it, has anyone else been experiencing this lately?

I've been getting the message "Dragon's Dogma: Dark Arisen Service is not available, please try again later" whenever I try to sleep at an inn and upload my pawn online for others to use. Weirdly enough renting pawns from other players works, the message appears only when I'm trying to upload my pawn online by sleeping.

I have no clue what caused this issue as I have played a long time without getting this message, only as of the past few days has this occurred. What makes this even more weird is that at the same time I can upload my pawn and get him rented easily on the Steam version of the game, Only the GOG version of the game has this issue as of now.

I have done some searching and my Antivirus, Router or Firewall are most definitely not the cause, I tried disabling my AV alltogether and starting up the game to no effect. Firewall and it's settings are completely the same as they were before the issue. Router should not be the issue as the Steam version works fine as of now. GOG Galaxy settings should be the same as they were as well.

Any information would be highly appreciated!
Post edited November 16, 2017 by Pikkuinen
No posts in this topic were marked as the solution yet. If you can help, add your reply
Hey, I'm in the same boat than you.

I've been playing off and on since launch and since,huh, 3 days ago or so got that error. I also have "online" pawns and all that stuff, but maybe the game just download the pawn and it "stays in your computer" so no more connections are needed.

Anyone knows anything?
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Neurus_Ex: Hey, I'm in the same boat than you.

I've been playing off and on since launch and since,huh, 3 days ago or so got that error. I also have "online" pawns and all that stuff, but maybe the game just download the pawn and it "stays in your computer" so no more connections are needed.

Anyone knows anything?
Glad to see I'm not the only one affected by this. Since you and I had this occur about 3 days ago makes this seem like something on either Capcom's or GOG Galaxys end.

The thing that buggers me is that I can still go online and rent different pawns and send them away without any problems, only when I'm trying to upload my own pawn to the servers does the error message appear.
I'm getting the same AND it's means that I can't fight the online Ur-Dragon

edit: Has anyone else submitted a ticket about this? I just did and it would prob. be helpful if everyone else did as well, so they can sort it out.
Post edited November 11, 2017 by bricbrac
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bricbrac: I'm getting the same AND it's means that I can't fight the online Ur-Dragon

edit: Has anyone else submitted a ticket about this? I just did and it would prob. be helpful if everyone else did as well, so they can sort it out.
I submitted a ticket to remove a duplicate thread I accidentally made of this specific issue here on DDDA forums, and as a nice bonus the support staff said he had a look into the matter as well. It seems atleast XBOX1 users are having the exact same issue, meaning this is very likely to be on Capcom's end. Hopefully this will be only a temporary issue.
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bricbrac: I'm getting the same AND it's means that I can't fight the online Ur-Dragon

edit: Has anyone else submitted a ticket about this? I just did and it would prob. be helpful if everyone else did as well, so they can sort it out.
avatar
Pikkuinen: I submitted a ticket to remove a duplicate thread I accidentally made of this specific issue here on DDDA forums, and as a nice bonus the support staff said he had a look into the matter as well. It seems atleast XBOX1 users are having the exact same issue, meaning this is very likely to be on Capcom's end. Hopefully this will be only a temporary issue.
Thanks for the info I assumed it would be temporary.
I am playing on the PC and I have been getting this error for the past 2 days when sleeping at an inn. Anyone else running into this recent online service issue??
Service still (or maybe again?) unavailable.
I hope this is not a sign of Capcom giving up on DD:DA. I can cope with the busted pawn return but I don't think I would want to play with no online pawns at all :(
@s.m.langer: ditto! - This problem hit me about 4 days ago, and I, too, have been through all the usual tests and checks, even to the point of creating a new game; but, no, the service remains unavailable to me.

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I am currently investigating this to see if it is a trade ban, because I sometimes revert back to older saves and that, apparently, is somewhat verboten and prevents you from being able to claim rewards or profit from renting your pawn (the crystal awards are reduced to zero and any rewards are turned to rocks) ...and, I suspect, it may be responsible for generating the "service not available" messages.

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The problem is a ban of sorts and is caused by reverting back to older save games. Maybe it is possible to defeat this by modifying the timestamps on old save games to match that of the current save?

...now if only Gog would take the initiative on achievements and allow them to be reset, even if only when starting a new game...
Post edited August 25, 2018 by ICDeadThings
@ICDeadThings

You were saying it's a ban of sorts, what could be the cause of the ban, I used to have an old save file in my cloud and my pc, I deleted it manually and recreated a new game after a fresh install, I don't recall ever having issues with servers with my old save file, could that be the issue?


And if it is a ban, how can I go about appealing it?
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BaraaM: @ICDeadThings

You were saying it's a ban of sorts, what could be the cause of the ban, I used to have an old save file in my cloud and my pc, I deleted it manually and recreated a new game after a fresh install, I don't recall ever having issues with servers with my old save file, could that be the issue?

And if it is a ban, how can I go about appealing it?
It's a bit strange: most posts on the subject ( for example, https://www.reddit.com/r/DragonsDogma/comments/4daz6d/anyone_tried_to_revert_to_an_older_save_file/ ) imply that it just has an effect on the rewards that hired pawns generate, and will not cause the "server not available" message; but I have spent several days experimenting with this, and can confirm that the problem (on my system, at least):

i:) only occurs when there is, at the very least, a main pawn.
ii:) will only clear with an entirely new player character; although I have yet to test whether or not simply changing the player name via a save game editor will also resolve the problem, or whether the problem can be cleared by starting a new game on hard mode and retaining your old character, plus equipment, in the process.

Reverting back to an old save (as in a save previous to the latest one), not simply an old save as in one that has been residing in the cloud for a few months, seems to be the cause of the problem and it appears that the problem can be prevented by changing the Date Modified time and date stamp to match exactly that of the save game you are planning on overwriting or, yes (as in your case), creating an entirely new game.

There may be an issue with servers, too. - I have no usable information on servers, protocols, or port numbers, though, so this is something I have not been able to test ...and as for repealing any ban, I do not know: according to various forum posts on trade bans (if that is the cause of the problem), the ban should clear in a matter of days (but it certainly showed no sign of doing so in my case).
Post edited August 26, 2018 by ICDeadThings
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BaraaM: @ICDeadThings

You were saying it's a ban of sorts, what could be the cause of the ban, I used to have an old save file in my cloud and my pc, I deleted it manually and recreated a new game after a fresh install, I don't recall ever having issues with servers with my old save file, could that be the issue?

And if it is a ban, how can I go about appealing it?
avatar
ICDeadThings: It's a bit strange: most posts on the subject ( for example, https://www.reddit.com/r/DragonsDogma/comments/4daz6d/anyone_tried_to_revert_to_an_older_save_file/ ) imply that it just has an effect on the rewards that hired pawns generate, and will not cause the "server not available" message; but I have spent several days experimenting with this, and can confirm that the problem (on my system, at least):

i:) only occurs when there is, at the very least, a main pawn.
ii:) will only clear with an entirely new player character; although I have yet to test whether or not simply changing the player name via a save game editor will also resolve the problem, or whether the problem can be cleared by starting a new game on hard mode and retaining your old character, plus equipment, in the process.

Reverting back to an old save (as in a save previous to the latest one), not simply an old save as in one that has been residing in the cloud for a few months, seems to be the cause of the problem and it appears that the problem can be prevented by changing the Date Modified time and date stamp to match exactly that of the save game you are planning on overwriting or, yes (as in your case), creating an entirely new game.

There may be an issue with servers, too. - I have no usable information on servers, protocols, or port numbers, though, so this is something I have not been able to test ...and as for repealing any ban, I do not know: according to various forum posts on trade bans (if that is the cause of the problem), the ban should clear in a matter of days (but it certainly showed no sign of doing so in my case).
You're saying you want to test changing the characters name via save editor, can you not change the name using the art of metamorphosis? Or by switching to hard mode or speedrun mode? Also, I can see online pawns, I only get the message when I rest and when I try to enter the ur dragon fight.
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ICDeadThings: It's a bit strange: most posts on the subject ( for example, https://www.reddit.com/r/DragonsDogma/comments/4daz6d/anyone_tried_to_revert_to_an_older_save_file/ ) imply that it just has an effect on the rewards that hired pawns generate, and will not cause the "server not available" message; but I have spent several days experimenting with this, and can confirm that the problem (on my system, at least):

i:) only occurs when there is, at the very least, a main pawn.
ii:) will only clear with an entirely new player character; although I have yet to test whether or not simply changing the player name via a save game editor will also resolve the problem, or whether the problem can be cleared by starting a new game on hard mode and retaining your old character, plus equipment, in the process.

Reverting back to an old save (as in a save previous to the latest one), not simply an old save as in one that has been residing in the cloud for a few months, seems to be the cause of the problem and it appears that the problem can be prevented by changing the Date Modified time and date stamp to match exactly that of the save game you are planning on overwriting or, yes (as in your case), creating an entirely new game.

There may be an issue with servers, too. - I have no usable information on servers, protocols, or port numbers, though, so this is something I have not been able to test ...and as for repealing any ban, I do not know: according to various forum posts on trade bans (if that is the cause of the problem), the ban should clear in a matter of days (but it certainly showed no sign of doing so in my case).
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BaraaM: You're saying you want to test changing the characters name via save editor, can you not change the name using the art of metamorphosis? Or by switching to hard mode or speedrun mode? Also, I can see online pawns, I only get the message when I rest and when I try to enter the ur dragon fight.
Possibly, but changing the character's name is only one of several things I wish to test. Bottom line, I have a Dragons Dogma: Dark Arisen Service Not Available message that kept appearing whenever my character tried to rest, and it appears that it could be linked to a trade ban; but the message is not something that anyone else seems to suffer from in conjunction with a trade ban, so I am trying to test all kinds of different things to both confirm what is causing the problem in the first place and how to eliminate the problem when it occurs.

As I have said previously, I know that the problem is linked to having a pawn in the party and I know that replacing the current save game with an older one, without modifying the time and date stamp first, also appears to be a factor.

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I am now giving up on this and will be moving over to the Steam version (which works without any problems). After over a week of not being able rest without that *!&$%! Service Not Available message, totally arbitary results in trying to fix it (sometimes modifying the timestamp works, sometimes not), and absolutely no help from Gog whatsoever (they fobbed me off with contacting Capcom about the problem) I have decided to do as others have done and demand a refund. I will also be boycotting anything further from Gog that involves online community involvement as it obvious that, yes, Gog users do get seriously shortchanged, - give me DRM any day if it means that I get proper games as opposed to crippleware.
Post edited August 27, 2018 by ICDeadThings
IMO it's unfair to blame this on GoG because the one at fault here clearly is Capcom for not releasing patches to GoG and running overreacting Anti-Cheat-Tools.

It's sad they don't put pressure on devs or distributors with crappy product support but I doubt they are in any position to do so. Capcom's reply would probably just be "We don't have to distribute our games on your platform, you know?"

Btw. did you try contacting Capcom directly?
Post edited August 29, 2018 by s.m.langer
The normal server is not responding (see attached image) but there is another server online because you can hire pawns.
Attachments:
untitled.jpg (42 Kb)