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I purchased the Deluxe edition after reading up on the game and I cannot install it, it does not show up in my Recent tab. When I go to my account online there are no files to download. Anyone else with this problem.
This question / problem has been solved by rbstegoimage
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unholydog: I purchased the Deluxe edition after reading up on the game and I cannot install it, it does not show up in my Recent tab. When I go to my account online there are no files to download. Anyone else with this problem.
having the same issue, sucks that it's the weekend. Made a post on Reddit about it.

https://www.reddit.com/r/gog/comments/1usnofx/issues_installing_dark_switch_deluxe_edition/
Hello, have bought the Deluxe Edition too, and have no Download buttons.
Hope they get it fast to work / to download.
Hello to you, at least I am not alone with this issue, it is still very frustrating
Offline installer still missing. No support answer.
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rbstego: Offline installer still missing. No support answer.
it's the weekend, might not hear anyting until tomorrow
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rbstego: Offline installer still missing. No support answer.
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TheRealEpi: it's the weekend, might not hear anyting until tomorrow
Just a remark. I send the message on friday, not even a whole workday ago.
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TheRealEpi: it's the weekend, might not hear anyting until tomorrow
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rbstego: Just a remark. I send the message on friday, not even a whole workday ago.
ditto, hopefully this will get addressed soon. Sucks that I was hoping to get some time in this weekend but oh well.
I ended up refunding the deluxe edition and buying the standard edition instead. I can confirm that the standard edition downloads and works fine. The issue has to do with the deluxe edition.
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rbstego: Just a remark. I send the message on friday, not even a whole workday ago.
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TheRealEpi: ditto, hopefully this will get addressed soon. Sucks that I was hoping to get some time in this weekend but oh well.
Yes. It is a nuisance.
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unholydog: I ended up refunding the deluxe edition and buying the standard edition instead. I can confirm that the standard edition downloads and works fine. The issue has to do with the deluxe edition.
Thank you for that confirmation. Have fun!
Post edited July 14, 2026 by rbstego
DarkSwitch offline installers are up and working when the Deluxe Edition is in library. Game and soundtrack marked as owned.

Thank you.
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rbstego: DarkSwitch offline installers are up and working when the Deluxe Edition is in library. Game and soundtrack marked as owned.

Thank you.
Thank you for confirming, now all can enjoy
Hello,

I have no luck, same as i bought them.
No Download.
Have tested on 2 Pcs, same result.
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Post edited July 15, 2026 by Helmiman
It’s finally allowing me to download the game!