Posted July 07, 2018
so.
i already had a couple of emails with the support-team but we couldn't find a solution; but i wanted to ask you guys as well if you have a solution :)
i already read through the whole forum and found at least 2 other (but unsolved, or the solution(s) did not work for me) threads with the same or a similar problem;
so i think it is quite a commen issue:
i instal the game, want to start it and for a moment the screen is black, then a small black window for another moment aand nothing happens.
-
we already tried:
.)starting as admin
.)multiple re-instal
.)make the game an exceptional in windows-firewall and anti-virus-program
i also tried starting the game after disabeling the anti-virus-program (hm but i forgot to try turning off the win-firewall; might that help?)
.)installing the game Not in the default-GoG-Galaxy-folder but in an extra folder directly on C:
.)updating DirectX
.)updating graphic-drivers (more on that later)
.)starting the game with a virtuel-2nd-monitor
.)i always run my display on 60Hz but we tried that as well
.)the data execution prevention is in standard mode
.) i also tried everything with the user account control i could imagine
.) and as the last solution we tried a clean-windows-start; sadly it did not work
-
i run a
Win7 Professional Service Pack 1 64-Bit
and my graphic card is
Intel(R) HD Graphic
-
i have, or at least had, the Caesar III original-disc too but i can't find it at the moment.
i installed the game, with the original-cd, on this laptop a while ago and had the excact same problem but couln't find a solution back then; might that first install (from the original cd) interfier? i don't think there was anything left of it on the pc before i tried installing it with GoGGalaxy.
i was hoping, that when i buy the game on GoG it would fix it :/
with kind regards :)
ps: i'm new to GoG in generel, and so to the forum - so i hope i did well creating this post :) if not, please tell me :)
one question right away:
how could i have made this post a question-post? with a yellow light and not a green one?
could not find the option anywhere, sorry o:
i already had a couple of emails with the support-team but we couldn't find a solution; but i wanted to ask you guys as well if you have a solution :)
i already read through the whole forum and found at least 2 other (but unsolved, or the solution(s) did not work for me) threads with the same or a similar problem;
so i think it is quite a commen issue:
i instal the game, want to start it and for a moment the screen is black, then a small black window for another moment aand nothing happens.
-
we already tried:
.)starting as admin
.)multiple re-instal
.)make the game an exceptional in windows-firewall and anti-virus-program
i also tried starting the game after disabeling the anti-virus-program (hm but i forgot to try turning off the win-firewall; might that help?)
.)installing the game Not in the default-GoG-Galaxy-folder but in an extra folder directly on C:
.)updating DirectX
.)updating graphic-drivers (more on that later)
.)starting the game with a virtuel-2nd-monitor
.)i always run my display on 60Hz but we tried that as well
.)the data execution prevention is in standard mode
.) i also tried everything with the user account control i could imagine
.) and as the last solution we tried a clean-windows-start; sadly it did not work
-
i run a
Win7 Professional Service Pack 1 64-Bit
and my graphic card is
Intel(R) HD Graphic
-
i have, or at least had, the Caesar III original-disc too but i can't find it at the moment.
i installed the game, with the original-cd, on this laptop a while ago and had the excact same problem but couln't find a solution back then; might that first install (from the original cd) interfier? i don't think there was anything left of it on the pc before i tried installing it with GoGGalaxy.
i was hoping, that when i buy the game on GoG it would fix it :/
with kind regards :)
ps: i'm new to GoG in generel, and so to the forum - so i hope i did well creating this post :) if not, please tell me :)
one question right away:
how could i have made this post a question-post? with a yellow light and not a green one?
could not find the option anywhere, sorry o:
Post edited July 07, 2018 by JMoii