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Broken Sword seriesBS3 play problem: Install pass but can not play the game(16 posts)(16 posts)
(16 posts)
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Posted February 18, 2009
Just download BS3 today, install complete without any problem, then open the game but I can go just only at the screen I need to press enter to go to play the game. Anyway, I press enter several time but nothing happen. Pls support.

Ok. I can find solution now. My PC has sound onboard(disable) and SB Audigy 2 ZS. I try many things....and give up but still left the game in my computer. Yesterday I have time to check again. I decide to disable the SB Audigy driver and enable the sound onboard chip on my PC mainboard, install it's driver and try again as this is the last option I still not do it. The game can play now! I do not need to change the hardware accerelation to basic in directx as well.
Post edited June 04, 2011 by aragon
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Posted August 29, 2019
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Aliasalpha: Definitely send the question again then (but remember they only work normal office hours)
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aragon: Until today. no response from GOG support team even I follow up many times. The money is not much but I not confidence in GOG service quality any more. It better to feedback that you can not find solution or you tried hard but still can not find or tell your customer that you are too busy and forget to priority your customer problem and will do asap rather than keep quiet. I love old game and still love to play it in new Operating system. When I saw GOG announce and it make my dream come true. I try whether it work or not by download free game "Beneath the steel sky" and it play without any problem. That is why I decide to buy and still have long wish lists to buy. When I first find problem,I never had idea to refund my money because I really love to play it and I confidence that GOG will help me. I wait and wait and try many solution but fail. I never complaint them only follow up, try, reply test result , wait , follow up and keep waiting that they will give me some solution for me to have the opportunity to play this game. But now I start to think it worth for me to pay even only $USD5.99 to GOG or not when I get service like this. Community forum is only one area that I see friend in this forum help me for many option to try. I already raise my complaint to GOG. Again thank you for you and everybody who see this post and try to help me.
Best regards,
So, weirdly I am experiencing this exact same issue. Reinstallation didn't help, did GOG support ever respond to you?

Thanks,

Rick
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Community
Broken Sword seriesBS3 play problem: Install pass but can not play the game(16 posts)(16 posts)
(16 posts)