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I think I might have to start over.

I get stuck everytime in Arx Fatalis when I have to go about the goblin story with all those guys going to the bathroom and what not.

Is there a set requirement with speech skill to get past that or is it just luck cause I didn't have a high speech and followed the guide on what to do but it didn't work. I just wanted to advance the story if you know what I mean.
In the room next to locked goblin in toilet, you have to remove the cushion from the bed and find the thing beneath it (key, i think?).