With the end of Q1 2026, we'd like to update you, our community, on a few things happening at GOG – mostly around community management and GOG Patrons – what our plans are, and what you can look forward to. All wrapped up in a format we figured we'd all feel at home with: patch notes.
So, without further ado, let's get into it.
One of our main focuses going forward is strengthening our relationship with the community. To make that happen, we've put together a dedicated task force with people from multiple departments across the company, working together to come up with, plan, and execute ideas on exactly that front. Here are some recent examples of what we've been up to:
PayPal as a payment method for GOG PatronsOne of the most frequent pieces of feedback after we launched the program was the request for more payment options – most notably, PayPal. We're happy to say that's now possible: PayPal is available as a payment method when purchasing a Patrons membership.
A note: we are working on the ability to easily switch payment methods mid-subscription. It should be available in the coming weeks. For now, Patrons who want to change their payment method still need to cancel their membership, wait for it to expire, and then resubscribe using the new method. We know that's not ideal, and we're working on a proper solution now.GOG Patrons in GOG GALAXYWe've added the ability to access the
GOG Patrons Hub, the
GOG Patrons landing page, and your Patrons settings directly through GOG GALAXY. If you prefer the client over the browser, you can now reach everything from one place.
GOG Patrons Hub and its expansionThis one's probably on your radar already, but we've created a dedicated space for Patrons on our website – a single, easy-to-access home for all the exclusive video content we produce. The idea was simple: not everyone is on Discord, and Patrons who prefer a different way of engaging with GOG shouldn't miss out.
Beyond that, the Hub gives us a real foundation to build on. One of the features we're currently exploring is bringing Preservation Program voting directly into the Hub, so you can weigh in on which games we should focus on.
Better communication and a more proactive approachWe're currently restructuring our Customer Relations team with a broader goal in mind: not just handling support tickets, but being genuinely more present in the community. That means more frequent and transparent communication – on the Forum, on Discord, and other places.
New Community ManagerSome of you may have noticed that we recently opened a recruitment process for a new Community Manager at GOG. Their primary focus will be growing and nurturing the community, with a particular emphasis on GOG Patrons. We’ll properly introduce the new CM as soon as they arrive.
Our current Community Manager, Jed, will be moving into a new role within the Business Development team, where he'll focus on acquiring indie games for GOG. But good news for those who like the guy: his new role in Business Development will still keep him close to the community, so you haven't seen the last of him ;)
Impact UpdateOne of the more important projects currently in development is something we're calling the Impact Update. The idea is straightforward: a regular report that gives the community a clearer picture of how Patrons' support contributes to our preservation work – including, where we’re able to share them, glimpses at roadmaps, progress on reviving classics, future plans, and more.
We want to do this properly, so we're not going to put a date on the first one just yet. But it's coming – and our intention is for it to become a recurring part of our communication with the community.
More glimpses behind the scenesBeyond the report, we're exploring other ways to be more open. That includes regular AMAs with the Business Development team, interviews with various people from across GOG, and a blog series giving a closer look at our work and what goes on behind the scenes.
On that note, in the coming weeks, we'll be hosting a listening session on the GOG Patrons Discord. We want to ask you questions regarding various topics in the community management area, so that we know what you expect, what can be further improved, and what you'd like to see. We'll share the exact details, including timing and format, via Discord and email when we have everything planned out.
That's the update for now. It might not be the flashiest patch notes ever shipped, but it's an honest one – and we think that matters more. Thanks for being part of this. Every month of support and every piece of feedback shapes what we're building here. We'll keep you posted as things develop, and we genuinely look forward to hearing from you at the Q&A.
Yours truly,
The GOG Team