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"Known Issues" section of game card
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wpegg Several of GOG's games have been released where there were very obviously known issues at time of release. An example would be Silver, where the telescope movie doesn't play, the bell puzzle runs too fast and requires incorrect timing, the fighting training doesn't actually execute the moves. If these games will be released in this state, there should be a list of known issues with the game viewable prior to purchase. Currently users feel cheated, and that is worse for business than telling them upfront about problems.
##@@##@@ I didn't know the GOGWiki existed until reading the comment about it below. Maybe if they didn't want to list known issues right on the game card (which makes sense) they could still have links off the game cards to the applicable page on the wiki, or put a link to the wiki somewhere prominent on the website or something so its more obvious as a source of support.
264acer This could work like a miny forum for each game
Rinu "Other issues / useful information" section would be ideal for that. Right now there is usually no information or something useful maybe for a person who sees PC for first time.
Rinu Great idea. A new section in Support would do wonders. It's understandable that something simply cannot be fixed but it's always kind of bummer to discover that for example the windowed mode isn't supported in GOG version after purchase and some digging around.
GroovyOutlander Known issues for Silver: <a class="light_un" href="www.gog.com/en/support/silver" target="_blank">www.gog.com/en/support/silver</a> , known issues for other games: www.gog.com/en/support/
SimonG This is exactly what we have the GOGWiki for. It was meant for everything a GOGer needs, but GOG can't provide eg,www.gogwiki.com/wiki/Dungeon_Keeper
Dingbat Doodlehead There are two things stopping me from voting for this as it stands: 1) GOG may have no known issues with a game prior to release, and such issues may only come to light once the game is released to a wider audience. 2) Even if they update the card once issues come to light, many such issues may only affect a small minority of users and putting them on the card may needlessly discourage people from purchasing a perfectly good game. Even with the game specific forums, which I think are sufficient, you have to be wary of the fact that you see the people with problems posting whilst those with no problems have no reason to post.
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