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+6357
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Give a warning before game extras are removed

Added bySimonG's avatarSimonG

Not every GOGer backs up their game extras locally. Therfore it would be nice to receive a warning if any extras are (partially) removed. Maybe a sticky'd "general removel thread" on the general forums or an email, as posts in the game specific forums are easily overlooked.

34 comments about this wish

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Check your kids games and check if they don't have StarGirl because on the star chat they talk about nasty or sex things***********PLEASE DELETE NOW BEFOR IT'S TO LATE********************************

Apr. 23, 2014
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##@@##@@
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wholesale www.moredz.com nike

Feb. 13, 2014
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Psychomorph
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Why are extras being removed from your purchase list at the first place?

Aug. 27, 2013
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Catmancer
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This is something that need a lot of attention. Especially when GoG are removing the extras even for those that already own it! We paid money for those packages, GoG. We should still have the ability to download them the way we can still download games that have been pulled.

Aug. 11, 2013
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PaladinWay
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It wouldn't be surprising if prior notification isn't contractually allowable, but being open about it after should be. A history/changelog tab on each game in the library would be great. That'd also have the benefit of pointing out an update if I logged in and didn't notice it and it was cleared the next time I was logged in (I do download my games immediately).

Jan. 2, 2013
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VanishedOne
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Add XIII to the list of entire games that got removed; but GOG were able to give an announcement slightly in advance this time: http://www.gog.com/forum/xiii/xiii_removed_from_the_catalog

Dec. 30, 2012
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VanishedOne
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Indeed--advance notification would no doubt be problematic in a lot of cases, but one would hope for post hoc notification. Offhand, though, I don't think there's a separate wish to vote for.

Dec. 17, 2012
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BlackThorny
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As most of us realise - GOG probably can't control content/game availability termination, and have kegal grounds (amongst others) that won't allow them to notify in advance. Still, one thing they can definetly do - Have a sticky thread that lists all changes in content that was on GOG, and update it AFTER the dissmisal. Maybe even a week or month later to ensure legal issues, but at least keep us informed.

Dec. 17, 2012
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dom1000ca
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@noncompliantgame: That's all well and good, but there are limits to everything. If I were to download every game I own and its add-ons, not only would it probably take the better part of a week, I'd run out of storage space. I like services like GOG because the games are available when I want them without having to store them locally, which I think is the spirit of digital distribution.

Dec. 15, 2012
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oldmanpapa
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yea!

Dec. 8, 2012
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krasno_arg89
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I'd like to see what extras were removed from a game to know what did I miss >.<

Nov. 15, 2012
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noncompliantgame
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Problem: GOG removes games without warning. Reaction: GOG should warn us about this. Solution: Download purchased games + extras ASAP. And purchase games u want ASAP.

Sep. 29, 2012
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Zolgar
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In pretty much every case, if something is going away, it's not GOG's choice.. and they probably can't say anything. Remember, despite their atypical business practices GOG is a /distributor/, so they obtain the rights to distribute games and items within their noted business model. Depending on the contract they enter to with the rights holder, things can be changed with little to no notice. It's even worse if it turns out the IP rights to one of the extras is owned by another party! As for the implied threat of a lawsuit for not warning you: I'm sorry, but I think they are more likely to fear a lawsuit from a game company than a few customers. -you should too! If GOG gets sued for violating their contract with a game company, and offering items available for download after a cease and desist order was passed down, they will probably lose current game companies and have a hellish time getting new ones to get on board.

Sep. 14, 2012
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Cashaddi
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Which games and extras were removed?

Sep. 13, 2012
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F4LL0UT
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@crewmate Whole games have disappeared from the catalogue already. But apparently the people who have bought them earlier still have them on their account.

Aug. 8, 2012
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crewmate
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but this never happened before, did it? Make this clear.

Jul. 21, 2012
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VIPERs
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With every new game I download everything to my PC. Just a precausion :) They should have a period (1 week) and notify users that in 1 week something will be gone, so download if you want it.

Jul. 6, 2012
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HopeAtLast
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Good to learn this could happen! (Strange place learn about it though, hint hint) Seriously, if this is the case, customers simply MUST be informed, either when making a purchase, or as suggested a warning before removal. If not, it's just bad business practice and potentially against a myriad of consumer law(s), and as often is the case, those override any statements in a TOS. When you buy a game, the included extras is a part of the decision and a part of the purchase. Not being able to get the extras is paying for a product you didn't receive. If GOG had a policy that you only must download your purchased items within a certain time for example it wouldn't be a problem. However, being able to (re)download things you've purchased whenever you want and how often you want, "No Limits!", is one of GOGs key selling points, and personally a reason why I have started to buy games here. If that ain't entirely true, change the way you describe your service, be very clear about this before accepting a customers money, or listen to the suggestion above. Sorry for the lengthy post, but you don't have to be a lawyer to see that this simply must be addressed in my opinion. Now I'm off to download extras!!

Jul. 2, 2012
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Spaghettaboutit
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Hmmm, news to me, but this would be useful if it happened to me!

Jun. 24, 2012
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F4LL0UT
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Oh yeah, one "unknowingly" too much. Why can't you edit comments on the wishlist??? Duh...

Jun. 18, 2012
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F4LL0UT
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@gm192206 Note that this is exactly what they did when they had to remove complete games such as Collin McRae and Operation Flashpoint. Still I admit that having to remove extras sounds even more as if GOG had unknowingly been doing something illegal (unknowingly) and they should remove the stuff silently. So I agree: a valid point.

Jun. 18, 2012
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CheeseshireCat
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Well, if it isn't DRM, I don't know what it is

Jun. 15, 2012
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gm192206
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Having looked at this further, since extras normally seem to disappear for legal reasons, I think giving warnings would probably get GOG in trouble? "We've discovered that we don't have the rights to this and are going to take it down. Last chance to download the files we've been illegally hosting!"

May. 24, 2012
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Expack
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See this thread for some: http://www.gog.com/en/forum/general/removed_extras_on_some_games/page1Also, an image by Darling_Jimmy showing what the LBA2 extras section used to look like (along with the rest of the page): http://static.gog.com/upload/forum/2012/04/d03292ee6fd26f1f4b939b952e33ea992c98b4da.jpg

May. 24, 2012
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MrBoat
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I would want to know it too, any example?

May. 19, 2012
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Onox
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I didn't know this could happen too. What games have had extras removed recently ?

May. 16, 2012
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gm192206
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Is this a thing that happens?

May. 14, 2012
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Blue_Legion
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I do dislike the thought of extras being removed, especially without warning.

May. 10, 2012
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Occulto
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Really? Will some extras disappear? I didn't even know that...

May. 5, 2012
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ArchmageRashak
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Also game owners should always get an email notification when games are updated.

Apr. 30, 2012
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RoseLegion
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I would love a notification via the GoG Downloader if any games on my wall are being changed in any way, very much including extras added or removed.

Apr. 28, 2012
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caffinemasta
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yeah. communication! communication! location location!

Apr. 26, 2012
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Thunderstone
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+1 It is only polite to inform your paying customers before taking away features/extras. I like you gog, and I know that some features have extra licensing that doesn't last forever, but please send out a warning a head of time.

Apr. 23, 2012
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tburger
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They should make at least a sticky thread with ALL changes in games when adding/removing/altering content

Apr. 23, 2012
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