It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera
This only applies to Windows Vista/Windows 7 machines.
If your game is crashing after the intro, or there are any other problems, the first thing you should do is uninstall the game, and then reinstall it by right-clicking the installer and selecting "Run as Administrator". This is required for most Vista/7 systems.