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Hi i bought this game and got an error, its the same as my previous ones, nothing works.

I installed the recommended libs, the packs from microsoft, vcrun.... everything..

I guess i have to contact support, since oh sir was pretty cheap i diid not bother cause i had oh sir at steam aswell and that version works a charm (must be some galaxy thing related libraries ( which doesnt solve anything: installing galaxy doesnt solve any of the problems, it only enlarges the problems)
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gamesfreak64: Hi i bought this game and got an error, its the same as my previous ones, nothing works.

I installed the recommended libs, the packs from microsoft, vcrun.... everything..

I guess i have to contact support, since oh sir was pretty cheap i diid not bother cause i had oh sir at steam aswell and that version works a charm (must be some galaxy thing related libraries ( which doesnt solve anything: installing galaxy doesnt solve any of the problems, it only enlarges the problems)
Hi gamesfreak64,

I'd love to be able to help get you up and running, Can you share the error message that you are getting?

Rob
Just contacted support, since the option : paid game doesnt work was not in the list i choose other and tried to explain whats going on, it is quite complicated as i now have 3 games i cant play because of things that arent likely to be solved cause it seems like possible galaxy librarie related issues as far as i can see now.


It started with order of the thorne:

https://www.gog.com/forum/order_of_the_thorne_the_kings_challenge/game_gives_error_reinstalling_the_game_x_number_of_times_wont_fix_it



Then oh sir!!
which gave same error as the first error in this screenshot

https://www.gog.com/upload/forum/2016/01/02146b3d6251e0e6935abfd3fe1f3151f039b4e9.png


Now Thimbleweed Park is doing the same

This isnt solvable, i tried everything updating getting libs, packs from microsoft, vcrun reinstalled dozens of times, nothing works.

So the list is now:

order of the thorne: EU:
oh sir!! : Eu : 1.99
thimbleweed park : EU: 19.99


check: 3games_receipt.png for receipts


So after trying everything, i 'm getting slighty desperate here...
I didnt bother for the 2 euro game took it as a loss, the OOTT gave me a new game BUT since it is via humble i cannot get updates , so i am stuck with 3 non functioning games now

the first to are old so i am stuck, and that cash is lost... but i would like to have a refund if possible in store credit for the thimbleweed park game since i used prepaid thats the only way.

I already mailed the support and hope the mail arrived.
have to go now will check in tomorow if possible when i have the free time.
avatar
gamesfreak64: Hi i bought this game and got an error, its the same as my previous ones, nothing works.

I installed the recommended libs, the packs from microsoft, vcrun.... everything..

I guess i have to contact support, since oh sir was pretty cheap i diid not bother cause i had oh sir at steam aswell and that version works a charm (must be some galaxy thing related libraries ( which doesnt solve anything: installing galaxy doesnt solve any of the problems, it only enlarges the problems)
avatar
sanguinehearts: Hi gamesfreak64,

I'd love to be able to help get you up and running, Can you share the error message that you are getting?

Rob
thanks rob... i made a new post with the screenhsots and link to screenshot...
i think the cause is the fact that many devs use different vcrun stuff.... thats why most games kept on trying to install the vc library stuff thats what messed up... if the games were 1 euros games i would not have bothere but in total i have 'lost' 20 euros (thimbleweed) 9.19 euros ( orderofthe thorene) and 1.99 euro at the oh sir!! insultor
Attachments:
Post edited March 30, 2017 by gamesfreak64
avatar
gamesfreak64: Just contacted support, since the option : paid game doesnt work was not in the list i choose other and tried to explain whats going on, it is quite complicated as i now have 3 games i cant play because of things that arent likely to be solved cause it seems like possible galaxy librarie related issues as far as i can see now.

It started with order of the thorne:

https://www.gog.com/forum/order_of_the_thorne_the_kings_challenge/game_gives_error_reinstalling_the_game_x_number_of_times_wont_fix_it

Then oh sir!!
which gave same error as the first error in this screenshot

https://www.gog.com/upload/forum/2016/01/02146b3d6251e0e6935abfd3fe1f3151f039b4e9.png

Now Thimbleweed Park is doing the same

This isnt solvable, i tried everything updating getting libs, packs from microsoft, vcrun reinstalled dozens of times, nothing works.

So the list is now:

order of the thorne: EU:
oh sir!! : Eu : 1.99
thimbleweed park : EU: 19.99

check: 3games_receipt.png for receipts

So after trying everything, i 'm getting slighty desperate here...
I didnt bother for the 2 euro game took it as a loss, the OOTT gave me a new game BUT since it is via humble i cannot get updates , so i am stuck with 3 non functioning games now

the first to are old so i am stuck, and that cash is lost... but i would like to have a refund if possible in store credit for the thimbleweed park game since i used prepaid thats the only way.

I already mailed the support and hope the mail arrived.
have to go now will check in tomorow if possible when i have the free time.
avatar
sanguinehearts: Hi gamesfreak64,

I'd love to be able to help get you up and running, Can you share the error message that you are getting?

Rob
avatar
gamesfreak64: thanks rob... i made a new post with the screenhsots and link to screenshot...
i think the cause is the fact that many devs use different vcrun stuff.... thats why most games kept on trying to install the vc library stuff thats what messed up... if the games were 1 euros games i would not have bothere but in total i have 'lost' 20 euros (thimbleweed) 9.19 euros ( orderofthe thorene) and 1.99 euro at the oh sir!! insultor
Hi again gamesfreak64,

The problem is that the KB2999226 (Universal CRT) which is part of the Visual C++ Redistributable failed to install.

On some machines this Windows update seems to fail to install. You may need to manually install the correct Windows update (KB999226) for your OS.

The exact package you need to install differs depending on which version of Windows you are running and whether or not it is a 32bit/64bit version of Windows.

Rob

Hi again gamesfreak64,

The problem is that the KB2999226 (Universal CRT) which is part of the Visual C++ Redistributable failed to install.

On some machines this Windows update seems to fail to install. You may need to manually install the correct Windows update (KB999226) for your OS.

The exact package you need to install differs depending on which version of Windows you are running and whether or not it is a 32bit/64bit version of Windows.

Rob
Thanks for the info Rob, that KB is indeed the problem, you may have seen in my old posts the large number of vc installed on my windows and i cant take a risk by uninstalling any of them cause then i might get more problems instead of the issues with 3 games.

I can try to get that KB and install it again.

I did notice something:

those 3 games are also available at Steam, the 'fun' part is:

Order of the thorne (AGS game) (steam version) runs without steam once installed i tried the demo and it works a charm, so i got the steam version (4.99 sale right now) i ran that game and i works a charm, BUT the funny thing is if i copy that .exe into the gog installation folder and run that .exe i get the same achievenments error, so i can run the steam on its own in its own folder, but when i run it in the gog folder i get the same error.

I also have Oh sir!!! cause it was out on steam first and cheap so i bought it, it also runs without the client (lets hope they keep it that way) so now i can play oh sir!! and OOTT , BUT not the gog ones i paid cash for .

If and when i buy a game a outlet A thats games has to run, it would be insane to have to buy other versions on other platforms in order to run the game you bought at out let A, that would become very costly.

I would like to have my GOG games fixed cause when i buy a bike i wont return it to another shop that sells biuke, i would return to the shop i originally bought the bike.

As for the achievents things and galaxy extras that will be implemented in many games: this should be 100% optionally, as it is now it is kinda 'forced' and it might cause a game not to run in certain cases.

galaxy and all its 'extras' and 'achievements' were meant to be optional at the first place, if most of the games will require it, the whole optional start has gone wrong.

Thanks again for your help, i really appreciate it, i hope support will be able to help but i fear it wont work, even if i dumped my entire disk image the problem cannot be solved, the thing is that devs should give full information what they use to develop and which libraries are required, if they said it would need a special veriosn of th vc, i would not buy that game.

Same goes for Unity: unity is bad and devs should mention if the game is made in unity , this way i can avoid these games cause 90% of the unity games i have dont perform well.

The good thing is: i have 100s of games that do run properly, i pre ordered full throttle and i pray i wont get the same issue with the vcrun.... cause another 4th game added to the list is too much.
Post edited March 31, 2017 by gamesfreak64
well i applied the : Windows6.1-KB2999226-x64 it would not run cause i forgot to make the installer set to run i had disabled that when i disabled all my autoupdates because microsoft was forcing everyone win 10 through the nose.


havent rebooted windows yet (takes ages) but thimbleweed park ran, ohsir ran (after i removed new files they added to add achievements so its galaxy related i guess)

damage after thimbleweed park works:


dont work after vc update:

rage of mages 1+2
Jagged Alliance 2 Wildfire
Hector - Badge of Carnage
Edna & Harvey - The Breakout
Jagged Alliance 2 - Unfinished Business (interface blurred)( might be the new gpu i have to check that)


So in order to get one game working i 'lost' more older games and these are no longer working, i can try a reinstall but chances are 1% that will work, took me half the afternoon to get 1 game fixed and more games messed up.

I really hope full throttle will run..... otherwise i will be quite 'desperate' ..... so far no reply from support besides an automated mail.

I guess i will wait a while buying games ... i have still 100 or more to play ....
update:

Jagged Alliance 2 and
Jagged Alliance 2 - Unfinished Business

seems to be a GPU problem ( i got a GTX 750 ti 2 GB (i had an older GTS 250 1 gb before)) , i disabled everything in the nividia control panel by creating a profile for each game
cause if i disable everything i might get problems with new games that need some settings to be on.
So using game profiles for each .exe i managed to solve it, lets hope these golden games will keep working cause these are few of my favorite games.



update:
now i have to fix these games

rage of mages 1+2: they just crash still looking what caused it


Hector - Badge of Carnage : same story

Edna & Harvey - The Breakout : this one uses some java or something , have to check that game and uninstall then reinstall it and see if it works.
Post edited April 04, 2017 by gamesfreak64
and even this problem is solved so this topic can be closed aswell:

solution:

not really a solution but it seems vc++ related ....

topic can be closed: thanks for the replies and help
topic solved and can be closed