thanks for your response but my pc had already chosen that setting and it still crashes. Should I just give up trying to play?
Absolutely not :) I have Windows 7 x64 and the game works great (with one exception). So in your case it could be the issue with settings or drivers for your hardware. First, in the TLJ option window hat appears when you start the game:
- uncheck 'Enable 3D Acceleration';
- Select 16-bit color depth;
- uncheck 'High Quality 3D Models'
Start the game and see if this helps. If not, in the same config windows clock the Advanced button and play around with the top two options (w and single buffers).
Edit: if the steps above help then start to enable one option at a time to spot the one that causes the game to crash.