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Hello,

I've got the DLC "Pacific wars", downloaded it, installed it but once I open the game, the DLC is not available to play, I see the purchase option (as if I didn't have it); My Mac is updated, I've got the latest version of the game and everything works fine with the previous DLCs except for this one.

Any idea of what the problem is or should I wait for another update of the game ?

Thanks to all for the help you can provide.

Switek
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avatar
switekstan: Hello,

I've got the DLC "Pacific wars", downloaded it, installed it but once I open the game, the DLC is not available to play, I see the purchase option (as if I didn't have it); My Mac is updated, I've got the latest version of the game and everything works fine with the previous DLCs except for this one.

Any idea of what the problem is or should I wait for another update of the game ?

Thanks to all for the help you can provide.

Switek
Hi Switek.

Unfortunately the "Kalypso Media" consortium (publishers) does not have adequate resources and knowledgeable staff, to provide support for their games, much less concerning support on/for the GOG.com forums/customers. I would say we are being treated as second class customers, but this would exaggerate their motive, which is plain incompetence to release patches in a timely manner, strike publishing deals with storefronts, provide cloud saves-game editors, establish a community, e.t.c..
I suggest you contact the "Kite Games" team (developers-https://en.wikipedia.org/wiki/StormRegion) and ask them directly.
https://kite-games.com/
https://twitter.com/kite_games
https://www.facebook.com/kitegames/
I would also suggest not to waste your time on the Steam forum, since you will get a white collar reply from the dedicated corporate enforcer.

Cheers.
Post edited July 06, 2019 by Fate-is-one-edge
avatar
switekstan: Hello,

I've got the DLC "Pacific wars", downloaded it, installed it but once I open the game, the DLC is not available to play, I see the purchase option (as if I didn't have it); My Mac is updated, I've got the latest version of the game and everything works fine with the previous DLCs except for this one.

Any idea of what the problem is or should I wait for another update of the game ?

Thanks to all for the help you can provide.

Switek
avatar
Fate-is-one-edge: Hi Switek.

Unfortunately the "Kalypso Media" consortium (publishers) does not have adequate resources and knowledgeable staff, to provide support for their games, much less concerning support on/for the GOG.com forums/customers. I would say we are being treated as second class customers, but this would exaggerate their motive, which is plain incompetence to release patches in a timely manner, strike publishing deals with storefronts, provide cloud saves-game editors, establish a community, e.t.c..
I suggest you contact the "Kite Games" team (developers-https://en.wikipedia.org/wiki/StormRegion) and ask them directly.
https://kite-games.com/
https://twitter.com/kite_games
https://www.facebook.com/kitegames/
I would also suggest not to waste your time on the Steam forum, since you will get a white collar reply from the dedicated corporate enforcer.

Cheers.
Hi,

Sorry for my late reply, everything is in order by now, I just want to thank you for your answer and your help.
Once again, sorry for this "6 months late reply".

Switek