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Smugglers V seriesProblem running Smugglers V on MacOS Sierra(10 posts)solved(10 posts)solved
(10 posts)solved
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Posted April 26, 2017
I have a late-2015 iMac running MacOS Sierra.

When I try to play "Smugglers V" (base game, no DLC) I just get a blank black screen, although I can hear music in the background.

I tried contacting GOG support, they suggested redownloading the installer, switching the Wine engine and wine wrapper to the latest version, and running the winetrick ddr=gdi. After all of these were unsuccessful, GOG support told me they could not recreate the issue and basically threw their hands up in the air :(.

Support also suggested I could try installing Mono package manually
http://www.mono-project.com/docs/about-mono/supported-platforms/osx/
but after a little research I discovered that the .pkg file supplied by the mono project website does not work since 2015 (OSX 10.11 El Capitan), and I am not familiar enough with terminal to mess around manually with directories etc... for a solution which may not even work.

Support also suggesting adding "Smugger's Guild" DLC, but I'm certainly not going to purchase a DLC for a game which is currently not working, even if it would be covered by their money back guarantee.

So I am coming here in desperation to see if anyone may have another idea?...
Post edited April 26, 2017 by 01kipper
This question / problem has been solved by Gydionimage
Posted April 26, 2017
Update:
By pressing command-return I am able to get a menu graphic to appear on the screen, but there is no text (see attachment). I can move the highlight up and down, but there are no words so I cannot see what I am selecting.
Attachments:
screen_shot.jpg (192 Kb)
Post edited April 26, 2017 by 01kipper
Posted April 28, 2017
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01kipper: Update:
By pressing command-return I am able to get a menu graphic to appear on the screen, but there is no text (see attachment).
This might be font related. I should be able to check with a Sierra iMac in the next few days.
Posted April 28, 2017
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01kipper: Update:
By pressing command-return I am able to get a menu graphic to appear on the screen, but there is no text (see attachment).
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Gydion: This might be font related. I should be able to check with a Sierra iMac in the next few days.
Thanks! I'm eager to hear what you find.
Posted April 29, 2017
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01kipper: Thanks! I'm eager to hear what you find.
It worked perfectly for me. Main menu loaded with text including the green & black tutorial message.
shasum -a 256 smugglers_v_en_2.1.0.13.pkg
63e94d24223288b26351c95394d5949861d705a68e46a39a9b5a70818ed71a1b smugglers_v_en_2.1.0.13.pkg
I suspect I may know why though. The wrapper is configured to use the X11 driver instead of the Mac driver (crashes if enabled). I had installed vanilla Wine via Homebrew the other week. A prerequisite for that is XQuartz. I would guess this is why it worked normally for me.
The game did become stuck, possibly the pop-up window was behind the main window, but that's likely a game bug as it's happened to me before under Windows. After restarting everything seemed to work correctly, visited some planets, fought a battle, etc.
Post edited April 29, 2017 by Gydion
Posted April 29, 2017
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Gydion: I suspect I may know why though. The wrapper is configured to use the X11 driver instead of the Mac driver (crashes if enabled). I had installed vanilla Wine via Homebrew the other week. A prerequisite for that is XQuartz. I would guess this is why it worked normally for me.
The game did become stuck, possibly the pop-up window was behind the main window, but that's likely a game bug as it's happened to me before under Windows. After restarting everything seemed to work correctly, visited some planets, fought a battle, etc.
Thanks for your help :)!

I do have XQuartz installed on my computer (because I originally got an X11 error when I tried playing the game, before I contacted support):
https://support.apple.com/en-ca/HT201341
But installing XQuartz did not improve anything for me. That's when I contacted support, and informed them that I had installed XQuartz.

I also have Wine installed as a full app, not just the mini-version included with the game.

Is there something I need to change in the wrapper to get Wine to use XQuartz? Or do I need to install XQuartz inside the wrapper somehow?
Post edited April 29, 2017 by 01kipper
Posted May 01, 2017
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01kipper: Is there something I need to change in the wrapper to get Wine to use XQuartz? Or do I need to install XQuartz inside the wrapper somehow?
No, it should just work. Do you still get an X11 error? The other two things I did was install it to $HOME rather than /Applications and SIP is also disabled. I wouldn't particularly expect SIP to present in this way and the engine & wrapper update should have gotten around it even if it was.
I guess I should double check which version of XQuartz is installed in case it isn't the latest. Actually, that's a thought too. XQuartz & SIP may not be getting along.
Post edited May 01, 2017 by Gydion
Posted May 01, 2017
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01kipper: Is there something I need to change in the wrapper to get Wine to use XQuartz? Or do I need to install XQuartz inside the wrapper somehow?
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Gydion: No, it should just work. Do you still get an X11 error? The other two things I did was install it to $HOME rather than /Applications and SIP is also disabled. I wouldn't particularly expect SIP to present in this way and the engine & wrapper update should have gotten around it even if it was.
I guess I should double check which version of XQuartz is installed in case it isn't the latest. Actually, that's a thought too. XQuartz & SIP may not be getting along.
OK, I got the game to work now :)! It's rather weird how it happened though.

I first tested the Smugglers V app, and I still had the same problem (no text). I then made a copy of the "Smugglers V" app, so I would have two copies in the same directory. When I loaded the copy (which is now titled "Smugglers V 2") it worked! Then, just for the hell of it, I renamed the original Smugglers V app to a different name, and now it works too :). Then, again just for fun, I renamed the original back to the original name, and it still works.

I have no idea why changing the name would work, but it did :)!

Thanks again for all your help, it actually did help me indirectly because it got me to continue playing around with the game until I stumbled on what actually worked.

EDIT: Perhaps I spoke too soon. Now that I can see the text I have started the tutorial, but soon afterwards (when I travel to Sol to do the first mission encounter) the game freezes, returning to the opening menu but now nothing is clickable :(. I tried multiple times (including different factions and professions), but it still crashes in the same location. This is an entirely different problem I think.

EDIT2: I have contacted GOG support again, I was told to try "chmod -R 777" in Terminal with the game app, but this did not solve the crashing issue.
Post edited May 01, 2017 by 01kipper
Posted May 06, 2017
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01kipper: I then made a copy of the "Smugglers V" app, so I would have two copies in the same directory. When I loaded the copy (which is now titled "Smugglers V 2") it worked! Then, just for the hell of it, I renamed the original Smugglers V app to a different name, and now it works too :). Then, again just for fun, I renamed the original back to the original name, and it still works.

I have no idea why changing the name would work, but it did :)!
It's not changing the name, but the copying gave you additional permissions vs the original. From what I recall SIP can present with permission issues at times. Might be worth disabling it one time for testing.
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01kipper: EDIT: Perhaps I spoke too soon. Now that I can see the text I have started the tutorial, but soon afterwards (when I travel to Sol to do the first mission encounter) the game freezes, returning to the opening menu but now nothing is clickable :(.
The tutorial can be buggy. I don't remember if that is one of the typical ones, but it seems familiar. At that point a battle starts. What happens if you start a new game and go find a battle right away (mission/red radar blip)?

Also, you can tell Wineskin to use the system's X11 (XQuartz in your case) under options somewhere. You may want to try XQuartz 2.7.9. That's linked against older freetype, better looking fonts, but also other older libs which may work better for you.

If you have actual Wine, WineHQ pkg & terminal based, you could always try it in that instead. Might be better to use the Windows installer in that case though.
Post edited May 06, 2017 by Gydion
Posted May 06, 2017
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Gydion: ]
It's not changing the name, but the copying gave you additional permissions vs the original. From what I recall SIP can present with permission issues at times. Might be worth disabling it one time for testing.
I'm not comfortable doing this, especially just for a game.
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Gydion: The tutorial can be buggy. I don't remember if that is one of the typical ones, but it seems familiar. At that point a battle starts. What happens if you start a new game and go find a battle right away (mission/red radar blip)?

Also, you can tell Wineskin to use the system's X11 (XQuartz in your case) under options somewhere. You may want to try XQuartz 2.7.9. That's linked against older freetype, better looking fonts, but also other older libs which may work better for you.

If you have actual Wine, WineHQ pkg & terminal based, you could always try it in that instead. Might be better to use the Windows installer in that case though.
On your suggestion, I changed the wineskin option to use XQuartz instead of WineskinX11, and now I no longer have to press command-return to see the opening menu, it just displays right away when the game loads :).

However, the tutorial still crashes in the same location. So I started a new game instead and went directly to a battle (the same way the tutorial taught me to do it), and the battle loaded without crashing :). Unfortunately however, without the tutorial I have no idea what I'm doing...

It does look like I finally have the game working properly, aside from the tutorial anyway. I guess I'll have to read the manual instead to figure the game out...
Post edited May 06, 2017 by 01kipper
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Smugglers V seriesProblem running Smugglers V on MacOS Sierra(10 posts)solved(10 posts)solved
(10 posts)solved