It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Good Evening,

The Demo worked great so, i bought the game. During the Intro there is just a black screen, and then the game crashes everytime. "The UE4 Seven Game has crashed an will..." Fatal error! So I updated my grapic card drivers and reinstalled the game a few times. After a few hours, searching the web, for solutions, i give up, don't know what to do to fix this issue.

Help would be awesome, thanks in advance.
Post edited November 19, 2019 by Saeniv
avatar
Saeniv: Good Evening,

The Demo worked great so, i bought the game. During the Intro there is just a black screen, and then the game crashes everytime. "The UE4 Seven Game has crashed an will..." Fatal error! So I updated my grapic card drivers and reinstalled the game a few times. After a few hours, searching the web, for solutions, i give up, don't know what to do to fix this issue.

Help would be awesome, thanks in advance.
That is an engie bug that should not exist anymore. Maybe those hints will help:
https://issues.unrealengine.com/issue/UE-51650

Re-install grapic card driver
For: WIN10
Perform a restart
Perform a clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
avatar
Saeniv: Good Evening,

The Demo worked great so, i bought the game. During the Intro there is just a black screen, and then the game crashes everytime. "The UE4 Seven Game has crashed an will..." Fatal error! So I updated my grapic card drivers and reinstalled the game a few times. After a few hours, searching the web, for solutions, i give up, don't know what to do to fix this issue.

Help would be awesome, thanks in advance.
avatar
Schrapsler: That is an engie bug that should not exist anymore. Maybe those hints will help:
https://issues.unrealengine.com/issue/UE-51650

Re-install grapic card driver
For: WIN10
Perform a restart
Perform a clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
Hi,

So i tried everything you and Gog-Support told me. I even did reinstall the Win10 and tried on a clean hard disk. But it's still not working. So I got a refund.

Thanks for your advice.