Just adding to this topic, as I have the same problem in the same area in chapter three. It seems like I don't have a problem with Morgan's door or the record player as long as I go there before talking to the lady in front of the church/going into the church. but going back to Morgan's the record player after that causes it to become unresponsive.
I tested it on three different files, wondering if I uninstalled/reinstalled, it might work. I also make sure my driver was up to date (NVidia GeForce 9300)
It crashed there again. Running it in compatibility mode, going through the general troubleshooting tips, etc, testing it on the old files and on a new file, it crashed again.
I'm on Vista, 64bit.
Each time I start to get into this game to enjoy it, something new comes up. XD