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Post edited April 24, 2011 by DocRemo
Same problem here, but i have an intel 3100 integrated graphics card. First time, the game has starting (with 1 FPS), but the Win7 update find a new driver, i installing it, and i see only blackscreen after the videos. Any idea for this?
Funny thing, I had the same problem--just dark after the logos--but only in Windows 7. Since my computer is dual-boot, I installed in Fedora 15 with Wine and have no problems so far. Same computer, same hardware, but much better results through Wine.

Obviously, not a solution for everyone, but it is a solution.
Recently, I have returned to Neverwinter and I had the same problem. After some time spend for searching for a solution, I stumbled across "community patch project". I don't know if it will help others, but for me it works fine.
Having the same problem. Don't think it's an NVIDIA problem. My rig: AMD Phenom II X4 3.2 GHZ, 20 GB RAM, ATI Radeon R9 290 4GB 512 cache, Windows 7 Home premium. I've tried installing directly under the main hard drive directory, running in compatibility mode for XP service pack 2 and 3.

Initially, with a fresh install and just implementing compatibility mode, it worked. Displayed all videos perfectly, no black screen. As soon as I changed the audio from 2D to 3D and tried a custom character, I was welcomed to a black screen in place of the intro movie with just the audio playing. Escape button will skip the movie, but the black screen remains with just a mouse pointer icon. Ctrl+Alt+delete will reveal the game screen, but if I tab back to the game, it's unresponsive, and I end up having to force it to close with the task manager.

Update:
Tried implementing unofficial patch 1.71
Problem persists.

Solution:
Did a complete uninstall and fresh install then implemented solutions in another thread on the GOG forums under the topic "Black Screen after Character Creation, can hear audio" created by Deadalus023. Would post link but don't have the permissions required. Hope this helps anyone still having issues.
Post edited February 23, 2015 by PhantomBurger