Posted December 29, 2010
It seems that this problem is being ignored. I still haven't received any response from GOG.
Post edited December 29, 2010 by Tbone289
Posted January 02, 2011
The only sign I've seen that GOG is doing anything about this is the delay in Moto Racer 3 not being released yet, although that may be because of the holiday. This would also explain the lack of responses, although they still have time to post blog and sale updates apparently.
I submitted a second ticket requesting a fix or a refund. Still no response.
I submitted a second ticket requesting a fix or a refund. Still no response.
Posted January 02, 2011
I submitted a second ticket requesting a fix or a refund. Still no response.
Posted January 05, 2011
Posted January 18, 2011
If something doesnt happen by this weekend, I am asking for my money back.
And probably not buying any more games either.
Sad, sad, support.
But they have enough time to re-do the front site, and all the promo stuff they want to do.
Piss off.
And probably not buying any more games either.
Sad, sad, support.
But they have enough time to re-do the front site, and all the promo stuff they want to do.
Piss off.
Posted January 19, 2011
First off: my apologies for missing out on the brouhaha here about the gear problem with the bikes. I've been trying to keep my ear to the ground for the fora for problems like this one, and managed to miss this.
Secondly; I spoke to the guys who handle getting our games packaged for release and they are aware of this. They have gotten your support requests and they are working on getting this addressed. They haven't replied to you because they don't yet know exactly when this will be fixed.
Again, my apologies for the silence from a blue text while you guys have been asking for someone to weigh in. I'll keep you updated with any information that I get from the QA team.
Secondly; I spoke to the guys who handle getting our games packaged for release and they are aware of this. They have gotten your support requests and they are working on getting this addressed. They haven't replied to you because they don't yet know exactly when this will be fixed.
Again, my apologies for the silence from a blue text while you guys have been asking for someone to weigh in. I'll keep you updated with any information that I get from the QA team.
Posted January 19, 2011
Secondly; I spoke to the guys who handle getting our games packaged for release and they are aware of this. They have gotten your support requests and they are working on getting this addressed. They haven't replied to you because they don't yet know exactly when this will be fixed.
Again, my apologies for the silence from a blue text while you guys have been asking for someone to weigh in. I'll keep you updated with any information that I get from the QA team.
Thanks and good luck!
Posted January 19, 2011
Secondly; I spoke to the guys who handle getting our games packaged for release and they are aware of this. They have gotten your support requests and they are working on getting this addressed. They haven't replied to you because they don't yet know exactly when this will be fixed.
Again, my apologies for the silence from a blue text while you guys have been asking for someone to weigh in. I'll keep you updated with any information that I get from the QA team.
And people keep saying that marketing people can't be nice fellas. Shame on them for this misconception! XD