It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Hi,

Just bought the game some days ago, great adventure by the way.

But I´m having a really annoying blocking bug on Chapter V, after turn the fire on I´m not able to get out the church, when I go upstairs the scenario seems broken and don´t allow me to scroll to reach the window.

I´m attaching screenshots of the problem for reference. Could you please help me?

Thanks.

Federico.
Attachments:
Post edited December 23, 2017 by chaju81
No posts in this topic were marked as the solution yet. If you can help, add your reply
avatar
chaju81: Hi,

Just bought the game some days ago, great adventure by the way.

But I´m having a really annoying blocking bug on Chapter V, after turn the fire on I´m not able to get out the church, when I go upstairs the scenario seems broken and don´t allow me to scroll to reach the window.

I´m attaching screenshots of the problem for reference. Could you please help me?

Thanks.

Federico.
Hi Federico,

I'm rather sure that your game will be more stable, if you perform a clean re-install and wipe your user data. Your savegames will be lost by this procedure. However, you could grab a savegame from our support page and load it from where you left off (see link below).

After re-installing the game, please delete (or move) this folder completely. This will delete your user data and your savegames. Then start the game.

C:\Users\<Your Username>\AppData\Local\Daedalic Entertainment GmbH\The Pillars of the Earth
(This is for Windows!)

If you need a new savegame as well, please grab one here: http://www.daedalicsupport.com/en/games/die-s%C3%A4ulen-der-erde/duplikat-von-savegames.html
Please be aware, that these savegames have premade decisions.

Uyu