Hmm... to me at least, the guys who manage Stardock's Twitter account have been really helpful actually.
(just to throw in some contrast)
Ah, but did you ever question their claims that they work hard with publishers to remove regional restrictions? I asked them to provide some evidence of that, such as making say the X-Com games available worldwide (after all, they are available worldwide on every other service).
All I got was a childish response and Zoomba (?) blocking me on Twitter. They certainly never provided any information to support their claims and to this day, not a single game that is restricted to NA has ever had that restriction removed.