Posted June 03, 2019
low rated
Posting this as I wonder if it's just me (bad luck), or if others got to experience this as well.
Until recently, guys and gals at Support have always been great when they were needed, but today I got a reply to a problem I'm experiencing and the response.... had absolutely noting to do with the topic at hand. Am really surprised for this is so unlike the GOG support I know, that I'm hoping this is just a one off -bad days happen and I seem to have way too many of those of late- and not a taste of what may be to often come.
Has something like this happened to some of you recently? Hope not but had to ask, if only for peace of mind.
PS: It looks like some here never witnessed some companies' great CS and Support going downhill for whatever reason. Was simply making sure this was not the case with GOG. Is that so difficult to understand? (Rhetoric question.)
Until recently, guys and gals at Support have always been great when they were needed, but today I got a reply to a problem I'm experiencing and the response.... had absolutely noting to do with the topic at hand. Am really surprised for this is so unlike the GOG support I know, that I'm hoping this is just a one off -bad days happen and I seem to have way too many of those of late- and not a taste of what may be to often come.
Has something like this happened to some of you recently? Hope not but had to ask, if only for peace of mind.
PS: It looks like some here never witnessed some companies' great CS and Support going downhill for whatever reason. Was simply making sure this was not the case with GOG. Is that so difficult to understand? (Rhetoric question.)
Post edited June 03, 2019 by Flyingfluffypiglet
This question / problem has been solved by GameRager