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kjohn170: Gave all that a try and it didn't seem to help at all. Although I never got any messages about overwriting anything.
gameon: It usually just installs just like any other program. If its not a direct x problem, its got to be something vista related.
Have you downloaded the vista service packs?
it is most likely not a direct x problem nor vista related. most likely his graphic card not being able to handle the 3d in one way or the other (be it with drivers, using his onboard card or something else).
Maybe your laptop have two graphic cards? One is Intel, another one is GeForce. Some game set to Intel HD GPU by default. Need to change it manually. But i'm not sure how to change it, maybe via Nvidia Control Panel. I never use laptop for gaming.