Exactly, there are some things which are likely to get folks riled up and I'm a bit surprised that they didn't see this coming and reschedule either the vacation or the release or gotten prepared for this in some other fashion.
It would be like releasing steam keys for the games here. What the precise reaction would be isn't certain, but you can be certain that people would feel very strongly about it.
Because the DLC came out "now" and he can have a life? I mean, haven't we both argued that Americans die earlier because they work too damned much? As it is, he still logged in to say something, if that is from vacation that's probably a lot more than we deserve. For all we know he's attending a funeral, but it doesn't really matter if he's frolicking with co-eds on a nude beach in the south of France, it's his personal time and he's entitled to it.
My wife would not be amused if I was frolicking with co-eds on a beach. :P No, I was taking time off with family to go have fun. I'll be back in the office on Monday.
In the meantime, I did want to respond to something I've seen a lot of: people are talking about the fact that GOG.com has always sold the completest version of a game that we can, and they feel that offering DLC for sale means that we are no longer doing that.
I'd argue that this is the exact opposite: if we sell a game and *don't* offer DLC for it that is available for sale elsewhere, we aren't offering the complete game for sale anymore. The simple fact is that new games don't always *have* complete collections available, because they're adding to the game after the release.
GOG.com can't just demand that we get expanded content for free when it comes out. One, it's not fair to the developer to do so. Two, it would probably get us laughed right out of the office. It will never happen. If there's a "Platinum Edition" of a game, wil we get it? Yeah, if we can. Will it be the same price as the original game? Who knows? This hasn't happened yet, and I can't speculate usefully. The reality of the situation is that new games are different than old ones. When we sold only older games, it's possible to sell complete collections of them--usually--and we're glad to do it. New games are more vital, more filled with life and changes and unpredictable developments.
We have--throughout all of the exciting changes that GOG.com has been part of since I joined 2+ years ago--kept our core values in the center of all of the decisions that we make at GOG.com. DRM-free games. Fair prices. Customer Love. This decision--like the others--is informed by those values. We looked at some of the games that we think will be very exciting to add to our calaog here at GOG, games we think you guys will all love, and many of them are talking about planning DLC. We decided that as part of providing you guys with the best gaming experience on the 'Net, we had to be able to offer DLC here as well.
Hopefully, you can understand why we made this decision and, whether you're a fan of DLC or not, at least see that the decisions that we made were ones that we
believe will make GOG.com a better place for you--and many other gamers, too.