Generally, our team gets evaluation builds that aren't quite finished yet; they're usually nearly there, but they can be missing pieces of various sizes. We also don't finish most of the brand-new games that we're given before releasing because we usually get the final builds 1 - 3 days before they go live. This is not enough time to test almost any game to completion when you have 4 - 6 games coming out each week.
On a personal note, evaluating a game means I can't make a speed run through it, it takes time, and, in this case, I didn't have time to finish the game before my available time to evaluate this was up.
I was wondering about the actual process and this explains a lot.
Is the allocated evaluation/ testing time the same for all types of releases?
In any case, GOG does a good job staying true to its "customer love" motto, so I'm confident enough that in light of the recent unfortunate events GOG already got the cogs in motion to reassess its procedures.
Well, _if_ Iceberg feels that they ought to make up for this not-so-stellar release ... I think they have a couple of titles that would fit quite well in GOG's catalog. Darkness Within, Baron Wittard, Barrow Hill, some strategy titles, perhaps Gas Guzzlers Extreme if it's a good game ...
That's one of the reasons why I would have understood if GOG had kept the game on sale. Why burn bridges with someone who has things that you might want? :) But it seems that Iceberg is now pulling the game from all distributors for the time being, in that case there's indeed little reason to keep it on GOG.
It seems that Iceberg Interactive realized it had to protect its own reputation and made the right move - lets hope that the end result will be satisfying.
And thatt move saved GOG from burning any bridges - truth is that when I saw Dark Matter released here I was more excited about the potential of seeing other Iceberg Interactive titles here and I sure hope that GOG and Iceberg Interactive will come to an agreement, they do carry some good adventure games.