It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionIs GOG Galaxy Down?(47 posts)solved(47 posts)solved
(47 posts)solved
Pages:
1
2
3
4
This is my favourite topic
Posted October 20, 2020
The program says "Not connected"
Reset modem, Computer, program with no luck.
Anyone else having trouble with Galaxy.
This question / problem has been solved by TifaAA18image
Posted October 20, 2020
avatar
iconicalfrog: The program says "Not connected"
Reset modem, Computer, program with no luck.
Anyone else having trouble with Galaxy.
What game?
Posted October 20, 2020
avatar
iconicalfrog: The program says "Not connected"
Reset modem, Computer, program with no luck.
Anyone else having trouble with Galaxy.
avatar
fr33kSh0w2012: What game?
The Gog Galaxy client.
Posted October 20, 2020
avatar
iconicalfrog: The program says "Not connected"
Reset modem, Computer, program with no luck.
Anyone else having trouble with Galaxy.
No connection issues here.
Just connected instantly as always and works fine.
If you check under Settings - What version of Galaxy does it show installed for you in the bottom left corner?
For me it's 2.0.23.4 Beta
Posted October 20, 2020
avatar
iconicalfrog: The program says "Not connected"
Reset modem, Computer, program with no luck.
Anyone else having trouble with Galaxy.
avatar
TT_TT_TT_TT: No connection issues here.
Just connected instantly as always and works fine.
If you check under Settings - What version of Galaxy does it show installed for you in the bottom left corner?
For me it's 2.0.23.4 Beta
Same 2.0.23.4 Beta
It's weird because the store front page still loads.
But the Client says it's offline.
Even reinstalled the client with no luck. :(
My internet is definitely working checked and rechecked...
Kinda at a lost.
Posted October 20, 2020
avatar
iconicalfrog: The program says "Not connected"
Reset modem, Computer, program with no luck.
Anyone else having trouble with Galaxy.
Same issue here. Tried the same steps, even killed the Galaxy Communications Service, still nothing
Was fine last night.

What's also odd is that I can log in to the app, account is verified and starts correctly, I can log out and then need to log back in, all works well, just my profile's offline, not my account.
Post edited October 20, 2020 by deepcapture
Posted October 20, 2020
avatar
iconicalfrog: The program says "Not connected"
Reset modem, Computer, program with no luck.
Anyone else having trouble with Galaxy.
avatar
deepcapture: Same issue here. Tried the same steps, even killed the Galaxy Communications Service, still nothing
Was fine last night.
I just tried a new internet connect with no luck.

I noticed we're both from Australia this could be a regional connection issue?

Edit: thanks for the tip for stopping the Galaxy Communications Service. Still no luck
Post edited October 20, 2020 by iconicalfrog
Posted October 20, 2020
avatar
deepcapture: Same issue here. Tried the same steps, even killed the Galaxy Communications Service, still nothing
Was fine last night.
avatar
iconicalfrog: I just tried a new internet connect with no luck.

I noticed we're both from Australia this could be a regional connection issue?
It's possible, I guess. AFAI:K, I'm not having trouble anywhere but Galaxy, so it's weird.
I think I'll just play offline and see what's happening tomorrow arvo.
Posted October 20, 2020
high rated
avatar
iconicalfrog: The program says "Not connected"
Reset modem, Computer, program with no luck.
Anyone else having trouble with Galaxy.
I am really sorry you are experiencing these issues.
We are currently investigating it. I will let you know as soon as it's fixed!

In the meantime, to everyone who is also affected by this, please send us your logs. =)
In case you don't know how:
- Cog Symbol in the upper left corner of GOG GALAXY
- Report Issue
Posted October 20, 2020
avatar
iconicalfrog: The program says "Not connected"
Reset modem, Computer, program with no luck.
Anyone else having trouble with Galaxy.
avatar
SmollestLight: I am really sorry you are experiencing these issues.
We are currently investigating it. I will let you know as soon as it's fixed!

In the meantime, to everyone who is also affected by this, please send us your logs. =)
In case you don't know how:
- Cog Symbol in the upper left corner of GOG GALAXY
- Report Issue
Hey. Thanks for responding so that we know you are aware of it. Trying to report the issue doesn't work. The little popup stays blank.
Posted October 20, 2020
It's not just Galaxy...
Posted October 20, 2020
avatar
SmollestLight: I am really sorry you are experiencing these issues.
We are currently investigating it. I will let you know as soon as it's fixed!

In the meantime, to everyone who is also affected by this, please send us your logs. =)
In case you don't know how:
- Cog Symbol in the upper left corner of GOG GALAXY
- Report Issue
avatar
OnlyMarvellous: Hey. Thanks for responding so that we know you are aware of it. Trying to report the issue doesn't work. The little popup stays blank.
Same here. How do you report an issue with the Report Issue popup?
Attachments:
capture-1.jpg (194 Kb)
Posted October 20, 2020
Galaxy client works fine for me.

Windows 7-x64 (unsupported), bad Wi-Fi signal with all game features turned off: game tracking, achievements, overlay, game update, cloud saves. Only GOG library integrated/connected.

So maybe the issue lies in some other clients synchronization or it has something to do with game features.
Post edited October 20, 2020 by Cadaver747
Posted October 21, 2020
Also been having issues since last night.

Client would open but only display GOG or manually added games.

Decided to try logging out completely and log back in and situation is now even worse as the login window is now just a black box with infinite 'loading circle'.

Windows 10, latest version of GOG Galaxy 2 (can't actually give exact version since it doesn't even load now), Melbourne, Australia. (heey what a surprise ANOTHER mysterious "basic functionality of something simply refuses to work in Australia" problem. Seriously get sick of these and they can drag on since Australian ISPs just pass the buck back to software providers if you try to troubleshoot through them.)
Posted October 21, 2020
avatar
iconicalfrog: The program says "Not connected"
Reset modem, Computer, program with no luck.
Anyone else having trouble with Galaxy.
avatar
SmollestLight: I am really sorry you are experiencing these issues.
We are currently investigating it. I will let you know as soon as it's fixed!

In the meantime, to everyone who is also affected by this, please send us your logs. =)
In case you don't know how:
- Cog Symbol in the upper left corner of GOG GALAXY
- Report Issue
Unfortunately, you can't report the issue because the 'report issue' never pops up... because it's offline.
Pages:
1
2
3
4
This is my favourite topic
Community
General discussionIs GOG Galaxy Down?(47 posts)solved(47 posts)solved
(47 posts)solved