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IMPORTANT: Please read before posting This topic has been provided to discuss the latest releases of our Downloader (for both Mac and Windows systems) and to submit bug reports. The stable releases (recommended for most users) can be found at this address:http://www.gog.com/downloader.

Latest version:

Mac OS X - 1.2 (build 397)
Windows - 3.5.2

Both Downloaders now have the option of sending Error Reports directly to us (this can be found in app under Settings).
Post edited June 03, 2013 by Fallen_Zen
Hello,

We are releasing the beta version of GOG Downloader (for Windows).

This version brings several bug fixes:

- Fixed the download getting stuck on 99%, despite it was downloaded successfully.
- Fixed an issue when the error report window was appearing on system startup - it will only appear in case of a crash.
- Fixed a bug when the amount of downloaded bytes was larger than the download's size
- Some internal improvements to improve stability of the Downloader.

We encourage everyone to test drive and give us a feedback.

You can grab the beta version from the link below:
http://static.gog.com/download/d3/beta/Setup_Downloader_3.5.6_beta.exe
Post edited 18 hours ago by Szulak
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NotAUsername404: I can never download things correctly because the downloads tend to stop 3/4ths of the way through. To solve the problem I had to get a download manager so I could continue my downloads after they stopped. I've never had problems with it and I've been using it ever since. When I tried to download a game I bought here the download slowed to a crawl after five minutes, and completely stopped after ten. I later found out that there was an installer supplied to download the games here. After two minutes of using it, it crashed, leaving no error messages. I tried again and the same thing happened. I tried messing with various compatibility and firewall settings, but they did nothing.

I can't seem to figure out what the problem is and no one else seems to have it as far as i've seen.
I have, however, seen that many people find that the claim that the installer can continue after stopping is a downright lie, or that the package size is completely ridiculous.
Sorry for any inconvenience.

As for the Windows Downloader, we are currently working on fixing all of the remaining bugs. We should be releasing an update within a week or maybe two (probably a Beta release shortly before).

This is currently our priority.
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zmagnum: snip
We are working on the fix for this issue. As Fallen said, "We should be releasing an update within a week or maybe two (probably a Beta release shortly before).".

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Onion: snip
Sorry for the delay. I have checked your log file, and any program (AV / Firewall) or might be your ISP is blocking our address. Could you check again, if you added *.gog.com to the safe list of your firewall / AV, please?
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Onion: @Szulak: I have no AV programm, and I already add **gog.com to the firewall whitelist.
Though as I already told, I tried it with deacitvated firewall and it would still stay in offline mode, no prompt to login.

The only option I have is to download without the downloader, and I noticed that it has to be that all files should be downloaded the same day, as there are problems with the integrity check. I have already downloaded all files but not on the same day, and those files didn`t pass the integrity check as they were named different. Renaming them didn`t help.

So in the FAQ you write:

"Make sure that the installer passed the file integrity check - if not, please redownload it by using the GOG.com Downloader. This application offers full protection against download problems."

---not working for me. Very dissapointed.
Szulak pasted me contents from your log file and it clearly states that our web certificate isn't trusted for you.

"Die zugrunde liegende Verbindung wurde geschlossen: Für den geschützten SSL/TLS-Kanal konnte keine Vertrauensstellung hergestellt werden.."

Please paste this link into your web browser (https://api.gog.com/en/downloader2/status/stable) and verify if the browser reports the certificate as trusted on your side (you can force it to be trusted). Let me know if this is correct.

There is no necessity to download all files via the web browser on the same day. If after downloading the game, the installer reports that some of the files are corrupted, it means they have been downloaded with errors.
Post edited June 10, 2013 by Fallen_Zen
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eleve: MacPro 3,1 (209i), Os X 10.8.3, 16 GB RAM. I just downloaded the downloader v 1.2 and noticed a bad effect.

When I add a file like eg.The Witcher install file (rather big) via the browser, the downloader goes and gets the info on the file as it should but then something happens (no entries in either GOG.log or system log) and it starts to chew up all the memory on the machine. It takes ~1 min for the _Real_ memory (not virtual but real memory) to go from ~10GB free down to ~10MB free at which point the whole machine grinds to a halt and it gets very difficult to do anything even like quitting the downloader.

The first time this happened I reacted too late and the system took a hang report from the downloader. You can have that if you want but my guess is that it'll just show the program (as most of the other programs on the machine at this point) being unresponsive because the machine had run out of memory.

The weird thing is that this seems to happen only with the single file downloads. I also started the download for the bonus material and that is working fine sofar.

edit: I made a short video to show this effect at https://www.youtube.com/watch?v=1Ilow_DvxDo though it only shows graphically what I wrote down here.
Thanks for reporting, I'll have a look at it, first thing tomorrow morning. Hopefully I'll be able to reproduce the problem. Tried to reproduce it at home, here's the result: https://www.youtube.com/watch?v=hssVBFMHI-g. Nevertheless will try to find the cause of the problem in your case.
Post edited 3 days ago by Fallen_Zen
Hello,

We've pushed a small update to the current windows beta version, which should fix an error with launching a second instance of the Downloader.

Regards,
Szulak
Post edited 18 hours ago by Fallen_Zen
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salim594: is there a way to pause the downloads and resume them after shutting down my PC ?
because after downloading a 120 MB ( the file was 170 MB) i had to restart my PC after doing that i started GOG Downloader and when i resumed the file it starts from the beginning . Please help me .
Thank you in advance .
Are you downloading a game or a bonus content?