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IMPORTANT: Please read before posting This topic has been provided to discuss the latest releases of our Downloader (for both Mac and Windows systems) and to submit bug reports. The stable releases (recommended for most users) can be found at this address:http://www.gog.com/downloader.

Latest version:

Mac OS X - 1.2 (build 512)
Windows - 3.6.0

Both Downloaders now have the option of sending Error Reports directly to us (this can be found in app under Settings).
Post edited October 29, 2013 by Fallen_Zen
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Fallen_Zen: For all of those with speed problems, try adjusting the concurrent connections setting. I'd start with 1.
Tried just that. Got the best speed with 10, were I got a topspeed of ca 3.85 KB/s.

Also looked into the settings of my firewall if the downloader is blocked, tried running it as admin. Tried installing it as admin. Tried both concurrent. Tried the current Beta if it makes any difference, with no positive result. I tried downgrading it to an older, working version, but that one won't let me log in when I decline the update.

I'm kinda out of ideas so to say.
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Patafisico85: i have speed problems with the latest update of the downloader. Previously i was able to reach 1m and now im stuck to a lousy 320b.
anyone knows what the problem may be?
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Gallant_Dragon: Personally, I find that the download speeds are fine for the first few minutes, and then it's as if something invisible decides to hog my internet. GOG downloader slows down, and so does anything else that uses the internet. Closing the downloader doesn't help, either. To reiterate, the something invisible hogging my internet only ever appears after starting GOG downloader, and it doesn't go away until I restart my computer.
So is there activity on the connection using bandwidth or is the connection speed just reduced?

You could always see the open connections with "netstat" or use Wireshark for more deeper analysis.
I've tried using the downloader to refresh my copy of the Witcher 2, and I'm sorry to say, but it sucks giant donkey balls. I'm thankful I've got unlimited internet, because I've now wasted over 40 GB of download trying to get the download, and I'm no closer now to playing the game than I was before starting.

Essentially, the downloader goes, seems to download fine, I can see the files appear. I let it go, go to work, come back, it says it's done. The status bar shows a fraction done but I know the data came through. The files have vanished from the download folder, which is now mostly empty. I retry, go to sleep, wake up, the download is stopped half way, it says 8GB is downloaded, but once again there are no files save a couple small ones in the download folder.

I don't think I'll use the downloader again, at least for some time. Now I'm trying to figure out how to get JDownloader to work so that I can get the files I've been trying to get since last week.
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Gallant_Dragon: Personally, I find that the download speeds are fine for the first few minutes, and then it's as if something invisible decides to hog my internet. GOG downloader slows down, and so does anything else that uses the internet. Closing the downloader doesn't help, either. To reiterate, the something invisible hogging my internet only ever appears after starting GOG downloader, and it doesn't go away until I restart my computer.
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jonsku: So is there activity on the connection using bandwidth or is the connection speed just reduced?

You could always see the open connections with "netstat" or use Wireshark for more deeper analysis.
Thanks for the tips. ill try that.
The problem is that this slowdown appeared only after the last update: every other download still works fine.
Hi.

Used the GOG downloader for the first time last night, for Patrician 3. It worked in the end, but some issues I found:

1) The download activity was HUGE! for a 400Mb file, I d/l about 1.6Gb of data! I ensured that there was no other downloaders running, including killing sneaky processes from bandwidth wasters like RealPlayer et al. It was all the GOG downloader. I didn't expect the big data hit - no violins, but I'm on a low 3G data plan - about 4Gb per month. There goes half! Where did the other data usage come from - is t downloading multiple copies at once as part of error checking? Which would explain:

2) Performance was very, very poor. It kept pausing the download every few minutes, only to start up again. I gave up trying to d/l the extras and d/l them manually with my Orbit d/l through Firefox.

Love the site, and thanks for the free games (I'll get to try and finish Lure of the Temptress and BASS, fifteenyears later...), and Patrician 3 is awesome, one I missed first time around - but I won't use, and can't recommend the GOG downloader as it is at the moment - my data plan can't handle it, and the speed of d/l doesn't make up for the data hit.
Not sure if this has been posted (or if it's even the relevant thread for this) but I'd like to suggest a feature.

I generally like having all my games in their own folder (ie. not in the C:\program files\*, my current games folder is E:\Games\GAMENAME). The gog.com downloader offers the option of setting the location for files downloaded but seems to default the install path to where you installed the downloader. I would very much appreciate an option to set the default path for new installs, if there is a way to link the setup.exe with a setting on the downloader.

Also, option to automatically delete the setup.exe after setup is finished would be nice, not a big deal for me but might make life a little more automated for people with limited HDD space.
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Gallant_Dragon: Personally, I find that the download speeds are fine for the first few minutes, and then it's as if something invisible decides to hog my internet. GOG downloader slows down, and so does anything else that uses the internet. Closing the downloader doesn't help, either. To reiterate, the something invisible hogging my internet only ever appears after starting GOG downloader, and it doesn't go away until I restart my computer.
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jonsku: So is there activity on the connection using bandwidth or is the connection speed just reduced?

You could always see the open connections with "netstat" or use Wireshark for more deeper analysis.
There was activity, I looked at my connection using the task manager. Even after I close the downloader something keeps using my internet.
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costa_s: 2) Performance was very, very poor. It kept pausing the download every few minutes, only to start up again. I gave up trying to d/l the extras and d/l them manually with my Orbit d/l through Firefox.
Yeah it actually happened to me (I'm currently downloading Thief : Gold).
Somehow the new GOG.com downloader has some kind of connectivity problem / speed problem? I'm not sure, but my speed keeps decreasing after the first few minutes. Now it's only downloading at 6-8 KB/s rate. Very sloooow. Even way slower than my country's third-world-ish internet speed.

I'd like to cancel my download and re-download Thief Gold with Orbit or IDM but the download is already 60% lol

The previous version was better IMHO, I always get full download speed.
Post edited May 03, 2012 by foxthirteen
I also have some extra suggestions which you can consider...

First, to me it would make sense for it to list all my games directly in the application. It partly spoils the point if I have to go back to the browser just to click a button.

It does not currently seem to download the bonus content of the game. It would be nice to have this option too and, for it to download the goodies in their respective subfolders.

When I have downloaded everything, there could be a feature for it to automatically create a "Burn CD/DVD" project in Windows Explorer (put all files there, etc.) and all I had to do is to insert a disc and start the burn. :) If this is not possible there could be some another way for automated disc mastering.

Lastly, there could be a simple option to disable the tray icon and shut down the application when the main window is closed. I personally don't see a need to have it running constantly.
We'll try to reproduce the speed problem some of you is having. Could you guys PM me the contents of your log files? This will help me a bit.
I think that this "stable" version performs generally "jaw-droppingly" nice......

I have seen it put together 3 downloads into file all at one time while it at same time downloaded a fourth game with 5 MB/sec....

Only problem I have had has been that it has crashed more times if I did anything other than let the downloader run (e.g. , has crashed if using I.E. on GOG forum at the same time) . Haven't found any specific pattern to when it crashed though , as I haven't performed that kind of tests...
I recently purchased Lords of Magic. The down loader successfully sent everything but the game at 518MB. It kept reporting that there was not enough space on the target drive, which had 238GB free. I had to download it directly to the same drive. I hope it knows the difference between a MB vs. a GB. I was using V3.0.
So, when will GOG.com make a downloader that actually works?

Im sick of reinstalling it. Opera always end up saying theres no registered aplication for downloading the games, barely a day after last reinstall. And with your new and fancy downloader, my internet explorer cant even download the button to press "download" on the games too.

That means i cant access my purchased games no more...
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Fjellbukken: So, when will GOG.com make a downloader that actually works?

Im sick of reinstalling it. Opera always end up saying theres no registered aplication for downloading the games, barely a day after last reinstall. And with your new and fancy downloader, my internet explorer cant even download the button to press "download" on the games too.

That means i cant access my purchased games no more...
Have you checked/updated your Java ?

Anyway , if you have a specific problem like that then you ought to write GOG support at once.... :
http://www.gog.com/en/support/contact

P.S.
This could also be a "security problem" where either a "security program" interfers or where you might need to run the Downloader install as Admin or kill the UAC while installing.... (if using Vista or Win 7)
Post edited May 05, 2012 by FiatLux
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Fjellbukken: So, when will GOG.com make a downloader that actually works?

Im sick of reinstalling it. Opera always end up saying theres no registered aplication for downloading the games, barely a day after last reinstall. And with your new and fancy downloader, my internet explorer cant even download the button to press "download" on the games too.

That means i cant access my purchased games no more...
Try using different browser. The Downloader simply registers a protocol in the Registry "gogdownloader://". If the browser saves its own settings like Firefox, you'll have to change its settings.