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SargonAelther: It seems to have something to do with https://www.gog.com/account seemingly loading your entire library at once. The pages are largely visual, not actual data separators as a I understand it.
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timppu: Ok thanks for the explanation, sounds plausible.

That seems a bit similar problem as me (and many others) now being unable to load

https://www.gog.com/forum/myrecentposts
Oh it is indeed something very similar...


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timppu: There was discussion about this earlier, and people were reasoning it might be due to high number of posts one has written to the forums, but something actually lead me to believe it was related to the number of games one has on GOG (IIRC there was someone who had posted a lot over years as well but had relatively low number of games, and he had no issues with that link, not getting the bear).

Maybe it is related to listing all the game subforums, to which you auto-subscribe when you buy a game.

Hopefully GOG fixes that issue, otherwise it becomes a clear deterrent on buying more games on GOG. :D
Though it failing to load is just a side effect of another problem. As per the name, that URL should show your RECENT posts, not every post ever made. For example I have made hundreds of posts, but it only shows posts younger than a week there, so at the moment there are only 6 posts. It works as intended for me.

Due to some bug, for some users, it shows their entire post history and as such, fails to load.
I don't think the problem can be related to number of games unless people are having a different problem to me, it's not the library page that's failing to load, it's the game page ( the page that shows when you click on a game) which is why the error occurs at the gsme update step rather than the Library scan step
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Kalanyr: I don't think the problem can be related to number of games unless people are having a different problem to me, it's not the library page that's failing to load, it's the game page ( the page that shows when you click on a game) which is why the error occurs at the gsme update step rather than the Library scan step
When you have 4k games, you get both problems. The page is slow / failing to load and each game card fails to load. Other people with 4K+ libraries are telling me similar experiences.

Game cards failing to load is not new, but the amount of failures directly correlates to the number of games owned. The more I buy, the more frequently it fails. You may be tempted to say "You don't buy nearly enough games to notice such a pattern", but I do. In December 2020, I had maybe 10 games on GOG.

Obviously correlation ≠ causation, but this would be too much of a coincidence. Nor is it the first time I'm having weird issues for breaching 4096 library entries, as previously mentioned. If I try my GF's account with less than 500 games on the same PC, I experience no failures.

Now this is not to say that people with 2k games cannot get game card load failure, but I'm simply saying that it takes me, on average, 8 attempts to load any and every game card. Last year it would take maybe 2 tries on 30% of the games, while others would load instantly.
Post edited April 08, 2024 by SargonAelther
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Kalanyr: I don't think the problem can be related to number of games unless people are having a different problem to me, it's not the library page that's failing to load, it's the game page ( the page that shows when you click on a game) which is why the error occurs at the gsme update step rather than the Library scan step
I do believe they are talking about something different that only affects very large libraries (certainly 4k+ games, perhaps even 2.5k+ games). I have "only" 2.2k games and have not seen it yet.

Gersen, who has 5k+ games, has not been able to access any of his games at all from the web browser for over a year now (https://www.gog.com/forum/general/drm_on_gog_list_of_singleplayer_games_with_drm/post1420).
Post edited April 08, 2024 by mrkgnao
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SargonAelther: When you have 4k games, you get both problems. The page is slow / failing to load and each game card fails to load.
For the record, with my about 2500+ games, I don't recall experiencing the "library pages load" problem yet, especially with gogrepoc.

I am unsure how much I've ran into the game card loading problem either in gogrepoc or web page, but now I happened to notice it. I think I haven't run gogrepoc for many months (until yesterday), last time probably Dec 2023.

I've recently also noticed that on the web page when I try to see games' game cards in my library, it at least sometimes takes quite a long time before the page opens. i don't recall if I've experienced it before, I figured GOG is just having some performance issues right now or something. (I just tried that right now, takes maybe 4-5 seconds to open a game download page in my library, not sure if that is considered abnormally slow, should it come within a second or so?).

"Luckily" my GOG library is not growing that fast anymore. When GOG gets releases like Robocop, God of War or Alpha Protocol, sure, I usually buy them instantly; otherwise mainly "hey that game seems kinda cool, favorable reviews and nice discount" impulse purchases here and there. And yeah I have a couple dozen games in my wishlist too, mainly as bookmarks to check interesting games that I might want to get.
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mrkgnao: Gersen, who has 5k+ games, has not been able to access any of his games at all from the web browser for over a year now (https://www.gog.com/forum/general/drm_on_gog_list_of_singleplayer_games_with_drm/post1420).
That issue should have a thread of its own. I wasn't aware of that discussion until your link.
Post edited April 08, 2024 by timppu
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Kalanyr: I don't think the problem can be related to number of games unless people are having a different problem to me, it's not the library page that's failing to load, it's the game page ( the page that shows when you click on a game) which is why the error occurs at the gsme update step rather than the Library scan step
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mrkgnao: I do believe they are talking about something different that only affects very large libraries (certainly 4k+ games, perhaps even 2.5k+ games). I have "only" 2.2k games and have not seen it yet.
I'm specifically talking about both. I get both the very slow loading of the library, with occasional GOGbear AND failure to load game cards once we've clicked on the game. Both GOGrepoc and the browser's console provide the 500 error.

In Gersen's case, the GOGbear has completely taken over, so he cannot even experience the game card loading failure any more, but if his library were to load, he would experience the card loading issue too.

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timppu: For the record, with my about 2500+ games, I don't recall experiencing the "library pages load" problem yet, especially with gogrepoc.
The library load issue starts happening once you go above 4k games, but you can still see how the library apge loads significantly logner than any other GOG page, once you hit ~2.5k. It also does not affect GOGREPOC or Galaxy, only the website itself. Although it does make Galaxy incredibly slow to start.

Game card load issue affects GOGREPOC though.

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timppu: I am unsure how much I've ran into the game card loading problem either in gogrepoc or web page, but now I happened to notice it. I think I haven't run gogrepoc for many months (until yesterday), last time probably Dec 2023.

I've recently also noticed that on the web page when I try to see games' game cards in my library, it at least sometimes takes quite a long time before the page opens. i don't recall if I've experienced it before, I figured GOG is just having some performance issues right now or something. (I just tried that right now, takes maybe 4-5 seconds to open a game download page in my library, not sure if that is considered abnormally slow, should it come within a second or so?).
Compare the 4-5 second library load time with the load time of any other page (store, forum, etc). That is what I consider normal. Anything longer is not normal to me. And in my case, the library takes over 10 seconds to load, if it loads at all. I honestly think that there is a timeout settings of some sort. If it loads within ~12 seconds, you're fine. If it takes longer, you get a GOGbear. And the more games you own, the longer it takes to load.

While the game card issue may be a general performance issue to an extent, I find it very suspicious that an account with few games does not seem to suffer from game card loading issues, while account with high number of games suffers them constantly.

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mrkgnao: Gersen, who has 5k+ games, has not been able to access any of his games at all from the web browser for over a year now (https://www.gog.com/forum/general/drm_on_gog_list_of_singleplayer_games_with_drm/post1420).
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timppu: That issue should have a thread of its own. I wasn't aware of that discussion until your link.
I had actually linked Gersen's post too, under "two".

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SargonAelther: If, for whatever reason, you have trouble believing me, then see these two posts from users with libraries above 4k:
One
Two
Post edited April 09, 2024 by SargonAelther
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SargonAelther: More over this was pretty much acknowledged on the GOG Cafe discord server. They said they are working on this.
Aaaaand jpolgesek has just told us that he has implemented some fixes regarding game loading.
https://www.gog.com/account now loads in a second and so does every single game card. Not a single 500 error in GOGREPOC either!

jpolgesek has fixed so many things lately! He should get a raise or something xD.
Post edited April 10, 2024 by SargonAelther
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SargonAelther: More over this was pretty much acknowledged on the GOG Cafe discord server. They said they are working on this.
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SargonAelther: Aaaaand jpolgesek has just told us that he has implemented some fixes regarding game loading.
https://www.gog.com/account now loads in a second and so does every single game card. Not a single 500 error in GOGREPOC either!

jpolgesek has fixed so many things lately! He should get a raise or something xD.
Wow, so I was not imaging things today "Hmmm, now these game download pages seem to load within a second or so...".

Any news if the guy with 5000+ games is now able to access his games through a web browser too?

To celebrate this (before I even knew about the fix), I bought AI War 2, Age of Wonders 3 + DLCs and Age of Wonders Planetfall Premium Edition today. Money spent on a good cause, ie. my gaming habit.
Post edited April 10, 2024 by timppu
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timppu: Any news if the guy with 5000+ games is now able to access his games through a web browser too?
He is indeed. We were pinged on discord to check.