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steelblade5858: Does anyone know if GoG has a number you can call for support?
Hi,

If you need support, contact our Support Team at http://www.gog.com/en/support/contact
If you need to tell us something, hit us up at users@gog.com.

Cheers ;)
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steelblade5858: Cool thanks, yeah reason for me wondering if you guys had phone support was because I sent in a multiplayer key request 3 days ago and I didn't get any form of confirmation that the message sent and was wondering when you guys would get back to me.
You should probably get a code today, then. If not, you can always try PMing a bluetext for attention.
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steelblade5858: Yeah I still haven't gotten a code or a response from any of you guys in the PM's
I'll post here as well in case someone else comes across this thread: since GOG lives and works in Poland, we're on a very different time zone than you are. Your PM to me (and the message to which I'm replying) posted at around 10.30 PM local time; none of us here work that late unless something has gone horribly awry and the server gnomes are in full revolt.

Well, I do sometimes, but that's mostly because I'm an Internet junkie.
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Nrc1208: [...]
In accordance to our 30 day money back guarantee, you are entitled to refund due to either technical reasons or if the game wasn't downloaded at all. As I understand, this isn't the case.