In the olden days games weren't released in Beta (or sometimes late Alpha). The shape games are released in today.... Patches are absolutely necessary.

i get it it, this must be a gog prank thread lol

Not surprised at all.

Here is something written yesterday in the comments section for Blackhole by a user, then the dev from the same link you sent:

QuirkyTechie 10 Jan @ 2:16am
@Fiola: Have you tried reaching out to their product team or to them on Twitter/Facebook? You could try asking one of the main Galaxy devs here: https://twitter.com/pkarwowski

I don't know the specifics on the DevPortal but I do know you are suppose to be able upload directly to Galaxy instantly without having to go through GOG similar to how you can on Steam.

https://twitter.com/pkarwowski/status/940282223323951105

then the dev wrote:

Fiola [developer] 10 Jan @ 1:33pm
QuirkyTechie: Well. Strange thing happen. After several months, today we got the email, that they forgot to tell us they have this new feature. So we are up on scheduling update now! :) Thank you.


So maybe progress is being made slowly and more devs will be able to push updates quickly here on GOG, fingers crossed.

I recently talked about this with Judas and he told me that they OFFER devs to use Galaxy to update their games themseves - they also have a team of Galaxy QA people ready in case something went wrong. However they don't force devs to use Galaxy so some devs might still just prefer the usual way of updateing their games.

Ok, I know some may prefer to do it the old way but do you think some devs just don't/didn't know about this feature because, like Fiola said in the link, he/she was only notified of this new feature in the DevPortal just yesterday.

I guess it's a little bit of both. Maybe some just did not get the circular mail and some just prefer it the old way.

I generally agree with GR00T. Having said that, Telltale is notorious for basically dumbing their games on GOG and not fix anything, and I can't help but wonder if something's not right between GOG and Telltale in spite the latter still releasing games here; the Tales of Monkey Island - Ep2 issue is literally mind boggling, and very similar to the case of Sam & Max Save the World - Ep1 (you can read all about it here, here, here, and here); I was offered a refund when I contacted GOG Support back then, and a GOG-fix never came about, unlike Tales of Monkey Island - Ep2.



I think you misread that. It's GOG that provides the audio file upon request, not Telltale.



And if gamers didn't rush to make a day-1 purchase, or even pre-order, perhaps games would no longer be released in late Alpha/Beta state.

I would like to add something to this because before GOG I bought all my Telltalegames on their site directly. So I have to add that they don't fix things on their own site as well. The Sam + Max issue was introduced with the latest patch and it's still in their digital release up until this day. The only version that is free from this bug is the DVD release like the one you could get after getting the whole season there (which also is DRM'ed so it won't run on newer sysstems without a crack) . Unfortunately TTG is not selling physical goods anymore and also don't add them as a bonus when buying the whole season.

I don't know what's wrong with ToMI Ep2. so I cannot tell you if they fixed it on their store or not. The only issue I know about was a different dub for LeChuck but afaik this has only be done on the Collector's DVD as well (you will find several requests about this on the TTG forum but no reply because in comparision to TTG support GOG would receive an award ;)

Edit: Just saw in the OP what's wrong with the GOG version. Since I don't own the GOG reelase myself I cannot tell if the sound quality on the TTG release is different. I did not nbotice anything THEN but this was a loooong time ago. But I agree that GOG should include those files in the installer if they actually do have them.

So I just wanted to say that TTG just sucks in support and not just on GOG.

Well, we don't know how GOG's DevPortal looks like beyond this, but GOG should allow all devs to upload to the 'Beta' branch of Galaxy whenever they want, and allow customers to directly access that branch with the caveat that if it breaks something, the customer could rollback the update or switch to the 'officially supported' branch of updates. Anytime a dev uploads something, GOG themselves should have a way of seeing what was added / changed at a glance, then they can run the tests themselves for pushing to the 'official' branch / offline installers. It's quite a simplification based on limited knowledge, but I hope you get the idea. My understanding is that itch.io has the easiest upload solution of all the platforms, though I don't know if that only pertains to smaller games, or if updating 40+ GB games is just as easy there.

I don't have it on Telltale Games (I basically abandoned my account there after the stunt they pulled with the Great Adventure Bundle 2010 (here's the only thread I could still find on the matter), and all the hassle they put me through), so I was going by the reply I received from them (post #2295) which made it sound that it's an issue limited to the GOG version.

But if you follow the link to the Tales of Monkey Island forum, the OP there says that the issue was fixed and updated on their site and Steam; of course, the link they provide leads nowhere now after Telltale revamped their forum and nuked all threads of the old one. So yes, Telltale Games sucks at support in general, but (somewhat) more on GOG, which, at the end of the day, is what matters to GOG users.

Aha, they did the same thing to me with Monkey Island: SE (which they sold there for a little while shortly after Tales came out). It just vanished from my account with no warning, when I asked support the only thing they had to say was that they didn't sell it any more, I couldn't download it any more. They also weaselled out of giving me my BttF DVD, which although the game wasn't great I was still entitled to according to the terms they sold me the game under.

Absolute scumbags, I'm glad that this happened around the time they stopped making actual adventure games. As I'm not interested in their newer games a boycott is pretty easy.

This is pretty much where I'm at these days.

I think if they have access, they can push it the release or beta branch without any testing by GOG. Why do I think this? Because I've seen plenty of updates roll out on Galaxy (for newer games) on late Fridays / weekends where not many people would be at GOG to actually test it or approve it (which is why there is nearly always delay for standalone installers during the weekend in addition to having to package them). So that would suggest they used the dev portal since the updates appeared at around the same time as the Steam updates... other bits of info I've seen also suggest this. So I'm pretty sure GOG doesn't worry about testing Galaxy updates because it's easy to rollback broken updates. Would be nice if GOG would confirm this or not, or give us any info how the dev portal works.

---

Anyway....

Found another dev that didn't know about the new dev portal... GOG really needs to do a better job at reaching out to devs about this new system. We would all benefit by making patching easier for devs, regardless if you use Galaxy or not (because that means GOG will get more updated builds that they then can package into standalone installers).

https://www.reddit.com/r/ftlgame/comments/7qt6ue/is_the_new_update_available_on_gog/dssinyd/

Trash update can slip through with or without testing. What we are are talking about here is easier access. GOG has a patching problem which leads to us not getting updates because of two main reasons. Patching is more difficult on GOG (or it was before Galaxy) which gave devs less control and GOG has a smaller userbase so devs tend to prioritize Steam. The first part GOG can fix and has taken steps to do so.

If you don't use Galaxy, all your updates will still be tested because standalone installer builds are tested just like they have been after GOG grabs the updated build from Galaxy (if the dev sent the patch via the dev portal). So it's no big deal for non Galaxy users.

If you do use Galaxy, GOG has a rollback feature in the event a trash update is released. It is the main reason GOG added the feature.