It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

Just to clarify, are you using the old, discontinued Adobe AIR downloader, or the new executable (the current version is

If you encounter any problems with the new Downloader, contact us through the Support forms and prepare the Downloader's log files, found here (compress them into a single .ZIP file, if possible):
C:\Documents and Settings\<user>\Local Settings\Application Data\GOGDownloader